A few days ago, our family dog passed away. When we sought assistance from them to end her…read moresuffering, they made every effort to cost us more by stating they needed to do a quality of life check, then insinuating that because we missed our last appointment, this was some how our fault. It was hard enough for our family to make this call, but our dogs quality of life had diminished and we could not watch her suffer anymore. Then to be met with such a negative attitude, was heartbreaking.

We've been taking our dog here for ten years and have the utmost trust with their knowledgeable…read moreveterinary staff! I've never felt pressured to spend more than what was necessary to treat our pet. 5 out of 5 stars!

Complete garbage, rude, gives you bad advice, every time you're at the clinic you leave upset…read more Honestly these people only want 1 thing your money, they could care less about or your car or dog. The staff are rude and speak down to you. They will tell you to go to other vets thats there solution when you can't come to an agreement about your pet. Honestly unprofessional, bad practice, bad business practices, horrible people, the vets are good but there's better. And they will lie to get there way so be careful. Stay away and new potential clients, go some where better you and you pet deserve it!

By far the best vet clinic I've ever been to. The office looks better than my own doctor's office…read more Very professional and friendly. The prices are reasonable and it's obvious they care about their patients. They take great care of my pets.

Only rating a 1 because I can't rate 0. I've been using…read moreCentral Oshawa Animal Hospital for roughly 8 years and I'm currently switching Vets. This is the most unprofessional sad excuse for a Vet office. When I first started going here it was fantastic but with each and every visit it has been getting worse. They officially lost me and my 4 pets as clients yesterday. Last week I went to pickup my cats supplement only to find a note on the door "Lunch 12:30pm-1:30pm Call for emergency" which is fine, but I was there at noon.. Yet the doors were locked. So I left and decided I'd come back the following week, no big deal. Yesterday I called at 2pm to make sure someone would be there and I spoke to the front desk/Tech (Shania) about picking up my cats medication at 4:45pm she told me "we close at 5pm" I said "yes, I will be there at 4:45pm" I show up at 4:40pm to all the lights off and doors locked. But it's not 5pm and you knew I was coming? I called and knocked on the door, only to have Dr. Grewal call me back and say "Shania wanted to leave early, nobody is there and I am at a different clinic" so you were AWARE I was coming to pickup at 4:45pm but left early anyways... Make it make sense. But wait, there's more. I go home to contact another Vet about getting my cats medication somewhere else and in doing so I noticed that the supplement Dr. Grewal gave my sick cat in AUGUST 2024 expired in MAY 2024. So, you gave my very sick cat an expired supplement for his kidneys after telling us he has kidney disease. Officially lost me as a client. I got a snarly phone call this morning from the Shania saying I could come anytime today to pickup my cats supplement. No thank you. I'll be switching Vets today and letting everyone that I recommended this office to in this past know that they should also look elsewhere. The office is out dated, only 1 exam room, there is constantly new Vet Techs there... Not to mention we have witnessed Dr. Grewal in person belittle his staff infront of us as if they didn't know how to put ink in the printer. 10/10 DO NOT RECOMMEND. Go elsewhere and save yourself the headache, lack of compassion and money for potentially expired medication. If you do go here, I highly recommend you check the dates on anything prescribed. Dr. Grewal is aware of what happened and doesn't even have the decency to call and apologize. Do. Not. Go. Here.

From the owner: Ours is a full service animal hospital. Our services and facilities are to assist you in routine…read morepreventive care for young, healthy animals, early detection and treatment of diseases of your companion animal of all ages and complete medical and surgical care. Our services include: pet wellness, dog & cat grooming, flea control, pet dentistry, pet surgery, diagnostic, digital radiology, ultrasound and many more. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our team is committed to providing personal attention to the unique concerns of each individual animal.

I live in Toronto and make the trip out to Oshawa because I truly feel the staff here loves…read moreanimals. When we leave here we honestly feel like they've helped us make the best decision for our dog. I started coming here after several bad experiences with veterinarians near our home. The reason I chose to come here is because this is where my parents always took our cats. They have annual plans that we like, one includes a dental and the other doesn't. They both include all vaccines and blood and urine tests. You also get a discount on the flea and tick medication. You get free nail clippings and 2 examinations during that year. There are also a couple of plans for senior dogs, not sure what those include yet. Thank you to all the staff for being so amazing.

Excellent clinic and staff! Dr. Tracy has cared for 3 of our dogs. She is very knowledgeable and…read morehas excellent bed side manor. When it came time to put one of our dogs down she made it as comfortable as possible. She is very compassionate and you can tell she has a genuine love of animals.

I'm 70. I've had dogs most of my life. I've known many vets. Dr Yessa is amongst the finest. This…read morecharming man cared for my old golden who had a variety of health problems, some serious. The care delivered by his team was first class on every visit. When it was clear that my old friend could no longer carry on, the doctor came to my home and gently put him down. At the time of this review, Dr Yessa has two fully licenced vets from Columbia working with him to obtain their Ontario certification. So the depth of knowledge here is impressive. Dr Yessa has a reputation for charging a little less than other clinics. All things considered, you can't go wrong bringing your baby to this pet hospital.

Dr Yessa is a god send! The facility is clean, the staff…read moreprofessional. I don't know what I would do without this vet clinic - they genuinely care about their patients The priority is always figuring out the best way to illuminate variables within whatever budget I'm working with. i recommend this clinic to everyone

Dr.Hillis and his team are wonderful! They are welcoming and compassionate. I highly recommendread more

Retaliation, Unethical Billing, and Broken Trust - Beware…read more I am deeply disappointed and disturbed by my experience at East Oshawa Animal Hospital. After enrolling my Doberman puppy in their Puppy Wellness Program and receiving proper discounts on earlier visits, I was given a formal estimate for bloodwork and spay surgery -- which I relied on for budgeting. The bloodwork was completed, but without notice or consent, the agreed-upon discount was removed and replaced with a vague "lab panel adjustment" line item that was never in the estimate. When I respectfully raised concerns about this billing discrepancy, including internal gossip about my other dog and confusion over which dog the discount applied to, I was met with rudeness and condescension from front desk staff -- including a staff member referencing private prior discussions inappropriately. Rather than address the issue professionally, the clinic retaliated by cancelling my dog's scheduled spay surgery the morning of the procedure, citing "distrust" due to my valid concerns. This is unacceptable, unethical, and emotionally distressing. I had to collect my dog without the care she was scheduled for -- despite having done everything responsibly as a client. I would caution any pet owner to seriously reconsider trusting this clinic with your animal's care. Transparency, compassion, and professionalism should be the baseline -- and sadly, this clinic failed on all three.

I WOULD GIVE 0 STARS IF I COULD. DO NOT BRING YOUR PET HERE!!! EXTREAMILY…read moreOVERPRICED!!!!!!!!!!!!!!!! I took my cat to Animal Emergency Clinic of Durham last weekend after noticing he seemed unwell. We waited for 3-4 hours to be seen (even though the waiting area was empty), which was frustrating, but we understood that it was an emergency clinic. When we were finally seen, we were quoted $4900 for two nights of treatment (enemas, stomach pumping with laxatives, and IV fluids) or $3600 for one night with the same treatment. We were told that our cat had a condition called mega colon, and that this treatment would help get things moving. We opted for the one-night stay. The vet did call us during the stay and said that they had taken an xray and things looked like they were improving. When we picked him up, he was in significantly worse condition than when we dropped him off. His rear end was covered in feces and had mucous hanging from his mouth and all down his chest. I believe the clinic should have made some attempt to help clean him up as we had a scheduled pick up time. There was no vet available at pick-up to tell us how our cat was doing. Considering the amount of money we had paid, you would think the vet could take a moment to let us know how the cat was doing. To make matters worse, they sent us home with two medications but no pain medication, even though it was clear that our cat was in extreme pain. They told us to take him to our regular vet for further care the following day At our regular vet, we were given two options: surgery (which was not guaranteed to resolve the problem permanently and it would likely return quickly again) or to put him down. We were told the impacted feces were too large to pass through the pelvis. We had two xrays at the emergency clinic and were never told this. We decided to put him down, as it was clear he was suffering. Our cat was only 11 years old, and it was a heartbreaking decision to make. What really frustrates us about this experience is that the emergency vet did not clearly communicate how critical his condition was. We were made to believe that the one night treatment would help him and that we were giving him a chance. The lack of transparency and care is something we will never forget. I want others to be aware of our experience and consider the level of communication and care they expect when trusting their pets to an emergency clinic. I wish this situation had been handled differently, and I am devastated by the loss of our cat.

Great Team! Took my…read moredog in at 2am and was in an out within an hour. Very friendly team. What I liked most about the veterinarian was that she was very open about costs with me, gave multiple options and worked with me to get the best care for my dog.

My husband and I started coming here 3 years ago with our 2 cats. They have always treated us with…read morerespect and compassion. They helped my baby cross the rainbow bridge when her time came, and kept her very spicy sister (to them) with us when she got a UTI and the oral meds were ineffective. We will be bringing our new furbabies there as well.

This man needs to make changes I moved to Whitby a month ago and decided to go to this vet this vet…read morewas mean and scammed me out of 600 dollars of misdiagnosing my cat

I have only ever had great experiences with Dr. Cushing and the whole team at grandview bloor...and…read morethat says something because my dog has so many issues (lol). They helped us figure out his allergies and he has countless eye problems whether it's more allergies, conjunctivitis due to the dog park/daycare or one time he even had an ingrown hair in his eye (I didn't even know that was a thing) and they aren't afraid to refer you to a specialist if that's what your pet needs. The staff here care SO MUCH about your pet. We live nearby and my dog always wants to go visit. I'm convinced if he ever ran away he would just go there because they take such great care of him. 10/10 would recommend.

Would not recommend this vet to even worst enemy.. We typically go to another local vet who are…read moreAMAZING with pets and their owners however, we were unable to get an appointment with them for a week and my little guy was in pain. I decided to call Grandview Bloor animal clinic who I got an appointment with the same day ( They are clearly not busy for a reason). Brought my cat to the appointment with Dr Cushing she came In the room talked to us for a min, went into the back room with the cat and was not seen again.. The next person I talked to was her vet tech. Anyways, after $400 worth of blood work later I was given a quote for $1380 plus pain meds for a full teeth extraction on my cat. Days went by and I had to contact the clinic myself to get my results ( apparently everything was good with him) After my cats surgery, I picked him up still under sedation which resulted in him hurting himself more. Dr Cushing's receptionist told me to "keep him calm" and to "put his cone back on" ( her professional advice). Dr Cushing charged me $500 to "scale and polish" my cats teeth and then removed them... I am not a vet however, I think I am smart enough to know that there is no point cleaning an animals teeth and then removing them.. ( maybe she sells cat dentures on the side?) I went back to the clinic the following day to get more clarification on the bill and this charge for teeth cleaning . Dr ( if that's what you want to call her) Cushing gaslighted me and my partner and refused to give our money back. They clearly do not know how to draft up a bill or care for animals after surgery properly so how can they be trusted to treat your pets.