We have now introduced our third family pet to the Bathurst Animal Clinic. We love the Doctors, and the staff. The care that they have shown, has always been honest and sincere. The staff are quite knowledgeable, and always take the time to discuss procedures, and treatments. The clinic is beautiful, and clean. I highly recommend this hospital, Joni Haynes read more

I would feel a lot more confident in this place if they were not constantly trying to sell me some kind of "service" my Teddy supposedly needs. Overpriced and just has a feeling of trying to gouge every last penny out of loving pet owners. read more

Bathurst Animal Hospital - Veterinarians Near Me - North York, Ontario

I take my 3 cats to this Vet. all the staff and vets are great. Prices are a bit high but that is the cost of owning Pets. I have never been let down. Luv these guys. read more

Bathurst Animal Hospital - Veterinarians Near Me - North York, Ontario

SCAM ARTIST They are not upfront about the cost at all. The receptionist try to sell you so many products and insurances over the phone, after I repeatedly said NO they thought I said yes somehow and charged me anyways. $440 for the kitten vaccination in total is what they charged. When I confronted the receptionist about it she kept fighting with me saying that I agreed to the extra things. They don't care about the animals, they are only in it for the money, only in it to drive up the price. I will never go back here and hope no one else does either. read more

Ok this place doesn't even deserve one star I'm sorry. They deleted my past review which explained my whole situation of why I stopped going to this clinic. Please do yourself a favour and stay away from this clinic. I'm not even sure how they have a 4.4 review rating (probably fake reviews) when the doctors and nurses don't explain anything to you. You go in there after an apt pick up your pet and will not have any idea what they have done to your pet or what any results mean. They just take your money and say bye bye. Literally ! There prices are outrageously high almost 3 times the amount at any other vet. You will SAVE SO much money if you go to another vet. The care for your pet is little to none and they are not genuine people to deal with. Extremely fake and unloyal people who need to learn how to operate a clinic properly and properly explain SIMPLE blood work to clients. I changed vets and they left a note on our file that our other vet saw. BE AWARE once you change vets that they don't leave anything nasty on your file for leaving ! read more

Bathurst Animal Clinic is a nice and friendly place to bring your pets. I have taken my furry son Gilmour here for the past two years for his annual checkup. The only thing that I do not like about this place is how they try and worry you about your pet. When you first enter the checkup room the Veterinary assistant starts off my saying your pet is x amount of years old and you should get blood tests done. My cat couldn't be healthier or happier. They are in to make money off of you and people may think they have to get these blood tests done or whatever else they offer you because the vet says so, don't get taken advantage of, and remember they are the assistant not the veterinary. The Veterinary himself is very friendly and you can see he cares about his job. Overall I would suggest this place to other pet owners. read more

Bathurst Animal Hospital - Veterinarians Near Me - North York, Ontario

Lacking compassion. Only in it for the money. Way too expensive for the service provided. Not upfront or honest.

We got our first dog last year and decided to go to Bathurst animal clinic for his first visit because it was right around the corner from us. When we received the bill we noticed it was a little pricier according to what other dog owners were telling us so we ended up switching somewhere else. We quickly realized a difference and switched back to Bathurst animal clinic. The staff is fantastic. Our dog is anxious: they greeted him with smiles and made him feel as comfortable as possible. The last groomer at the other vet had to put our dog under General anesthesia and still did a horrible job. The groomer at Bathurst animal clinic was amazing and assured us that she would take it slowly and groom him little by little. We were quite frankly very sceptical because of our first experience at the other clinic but she delivered and exceeded our expectations. We ended up saving money because we weren't paying for the anesthesia that the other clinic used. The whole family thanks you for taking such great care of our little Ollie. read more

This clinic is clean and everyone there is super friendly. We found this place when our 6 yr old dog started having trouble closing his mouth, and we took him in to see Dr. Alexandre. I've been to vets who felt like they were running a business, and vets who just did cursory checks and pushed you along. Dr. Alexandre is neither. Through the course of our dog's care at Bathurst, there was never a moment when I doubted how dearly she cared for him. When he was kept there overnight for IV fluids, I knew he was in safe hands, and indeed he was perkier when he came home, and had made a fast friend of Olga, one of the assistants. The entire office was there for us as our pup declined. Dr. Alexandre was very clear about what our options were without pushing us in any particular direction - except at one point she really pushed a test for a tick borne illness, it made sense. We hadn't the money for an MRI, although we'd done X-rays and bloodwork and found nothing. She was covering all bases, clearly invested in determining what was going on with our dog, and not giving up. She made us truly feel like we were informed and could make our own decisions on our dog's care. When it became clear that our dog would not recover, she was compassionate (indeed they all were so kind) and laid out our options, let us know what she thought, and then gave us time to decide when to let him go. While in our case there was nothing we could do - it was likely a brain tumor we didn't detect until too late - I would not have chosen any other vet to go through it with. I trust Dr. Alexandre implicitly, and if my other animals need care, it will be her we take them to. She's an amazing and kind doctor who clearly loves the animals she is trusted with. And she also really knows her profession - she was very thorough and asked about any/all little details that might help. She brought up things we never would have thought of, and called every few days to check on his progress. My only reason for 4 stars is the cost - the exam prices were a bit higher than we expected. But seriously - for care like this? It was well worth it. My sweet dog got the absolute best care he could have, and when he passed he was surrounded by an office of people who cared for him, and had done all they could. read more

If you are looking for a vet look elsewhere! First off I'll say the grooming services are amazing. The veterinary services are ridiculous. As a new pet owner years ago I was introduced to this clinic because it was close and just seemed good. Great location, facilities were clean everything seemed great. After my first visit I thought it was a bit pricey but I didn't know anything. After my third visit and being quoted almost 3grand for some dental surgeries I was so shocked. This vet does not care about the patients, all they care about is MONEY! I've met the owner, didn't even care what I was telling him about my dog. What's even more funny if your dog has had surgery you need to pay before they even bring your dog upstairs. I saw a man yelling at staff because he didn't understand that and honestly I couldn't blame it. I looked around and found a great vet AMAZING who cares about your pet and gives clients discounts because he knows vet bills can be pricey. He quoted $1000 for my dogs dental procedures and gave me the meds free! Please new owners, old owners look somewhere else. This place is a rip off. It's already hard as a pet owner, pets are like our kids and to be ripped off the way this place does is just appalling. read more

They are always there for me when my pets need it. Availability is great, staff are educated and care deeply about your pets health. Inform me of things I never even though of before for my pets like oral care and general care. I love everyone there! read more

I went to this clinic after hearing about the good reviews about Dr. O - unfortunately, I had the worst experience ever when I went there & had my dog looked after by Dr. HAYES. I had have not met a more manipulative professional in my life. INEXPERIENCED & DISHONEST are 2 words to sum up my interaction with her. Am filing a case with the CVO to report what I felt was complete misconduct. She will not provide you with all your options right away, she will pretend like she cares about your pet and then will lie about sending documents and will not return your calls or e-mail until a week later... time to get a new profession or go back to school! read more

I have been coming here for over 13 years. For the care received, the prices are more than reasonable, very inexpensive compared to the vet other people I know use. Dr Deji is caring and took great care of my animals. I wouldn't consider going anywhere else. Love the staff and the excellent care both my cat and dog received during their lifetime. Olga and Dr Deji both offered to help me when the time is right to adopt another rescue. They helped with my choice of breed and showed me different rescues to work with. I wouldn't consider going anywhere else. My new fur baby will be coming here no questions asked. read more

I found Dr. Deji Odetoyinbo and his staff to be very personable. However, I was not happy with the costs and that we paid for two full blood tests. We paid $400.+ for the first blood tests that revealed a urinary infection which our cat was subsequently treated with antibiotics. Another full blood test was ordered by Dr. Odetoyinbo which cost us an additional $300.+. $700. to treat an urinary infection. Not happy. Florence B. read more

I have a little shih Tzu pup that wasn't nearly as nervous as I was about taking him in for his shots. I had dogs in the past growing up but after moving out and living with my partner, it was our first time having our own dog. This meant training him, feeding him, taking him out on walks, and taking him to vets to make sure he's up to all his shots. I didn't know the first thing about what to look for in a quality animal clinic and what shots to request or anything. I heard mixed reviews about Bathurst animal clinic but since the majority of the reviews on other sites were positive and it was really close to my house, I decided to book my pups' first vet visit. I applied online and got a call right back from them confirming my appointment When the appointment date came, we arrived a little too early but they were hospitable and so unbelievably friendly. Everyone from the lady at the front desk to the vet (dr. Natalie Paul) was all over my puppy (aka Batman!) and made my puppy feel right at home. Despite how annoying I probably acted with my infinite common-sense type questions, they were so patient, informative and thorough. They definitely had my dogs' best interest in mind instead of pushing unnecessary costs & procedures onto me (I had a bad history with one vet before who just grabbed my brothers VERY SICK hedgehog, stared at it and said it was dying and if my brother wants, they can board him and look into it for $5K. I kid you not! Then while trying to bill me when I accepted, they just looked down at Sonic again and she put her finger on him for some seconds and bluntly said 'he's dead' and charged me. I obviously had a complex with Vets after that.. til nowwww) They made sure my puppy and I were both good to go and booked the next appointment and to my utter relieve, the charges didn't break the bank *happy dance*. Fast track a few weeks and my poor pup was throwing up. I called the clinic to see if I'd have to bring my puppy or if I could ask some questions over the phone. They were extremely helpful and were actually gonna call me to remind me of my next appointment. This place is the bees knees and I swear I'm not 'planting' this review because I doubt anyone else in the world still says bees knees anymore. read more

I would be very aware of this veterinary office. The way they treat animals is despicable. I used to take my dog there and then was tipped off that the way they treat animals is less than acceptable. Animals are locked in cages and are not taken out in time and are forced to live in their own waste. My dog used to cry endlessly when I would pull up to the office and now I understand why. Don't let the doctors there fool you with their phony act. They are all smiles when they take your money. But what goes on behind closed doors is disgraceful. I am not a disgruntled employee, but trust me I am someone who knows. read more

Bathurst Animal Clinic is a wonderful, caring clinic. Because of Dr. Deji's excellent care, my guinea pig Dweezil lived almost 10 years! I would recommend this clinic in a heartbeat! read more