Great service and good customer service, too! I damaged my front bumper and Ben quickly got me in…read moreand repaired the necessary clips. Because the repair wasn't major, he didn't attempt to over charge me. I actually offered to pay extra for his time.

Spoke directly with owner and also tried negotiating through the Better Business Bureau,…read moreHillsborough Consumer Protection and through the Department of Agriculture. He told the BBB he will not fix our vehicle or refund our money and is not responding to anyone else. This is not a company that cares about customer service and doing the job professionally.

After a drunk driver rear-ended my vehicle, I quickly learned that getting a body shop to answer…read morethe phone is apparently harder than getting hit by a drunk driver. I called multiple shops, left voicemails, and heard crickets. Crash Champions was one of the only places that actually answered, returned my calls, and kept me updated throughout the entire process. Their team was knowledgeable, friendly, and incredibly helpful with everything from insurance coordination to arranging a rental car. Note: many repair places do not work on luxury vehicles-Crash Champions does Nobody wants to need a collision repair shop, but if life decides to rearrange the back of your car, these are the people you want on your side!

My Tesla Model S was rear-ended by a Toyota Tundra with an aftermarket steel bumper, and this was…read moremy first time ever needing body work, so I wasn't sure where to turn. I'm so glad I found Crash Champions LUXE in Land O' Lakes. Jarid and the team were outstanding from start to finish. They got me in right away, handled the full damage analysis, worked directly with my insurance, and even helped coordinate my rental car. When the repairs were done 2 weeks later, I simply left the rental in their parking lot and Enterprise picked it up ~ saving me a lot of time since the shop is over an hour away. They were professional, timely, and true to their word with updates ~ I never once had to reach out for a status check. If I ever need Tesla repairs again, I'll absolutely be back and will specifically request to work with Jarid and Heather.

WARNING: UNETHICAL AUTO REPAIR EXPERIENCE…read more I must strongly advise you to avoid trusting or doing business with Bruce European Auto Repair. My personal experience with this establishment has been nothing short of a nightmare. I brought my car in for transmission repairs, and it has been a never-ending saga of lies, incompetence, and broken promises. Here's a detailed account of the ordeal I've endured over the past several months, and I feel compelled to share it with others to prevent them from going through a similar ordeal. I have also included screenshots to substantiate my claims. Lie #1: When I inquired about the status of my car, I was told they had "ordered a Solenoid from Jack's Transmission." However, when I followed up with Jack's Transmission, they had no record of any parts being ordered. This was the first indication of dishonesty and deception. Lie #2: The car sat in front of the shop for over a month before they even started diagnosing the issue. They constantly assured me that the car was being worked on, but over two months had passed without any substantial progress. Lie #3: On August 23rd, they claimed to be "working on getting it back together," yet no work had been completed. Lie #4: I was told that the blinker was fixed and that they were addressing the airbag issue. However, the blinker was not fixed when I picked up the car in October, and the airbag issue remained unaddressed. Lie #5: On August 24th, they informed me that a "flushing procedure for the solenoid" was necessary, even though they hadn't replaced the broken part in the transmission. This was clearly an unnecessary step. Lie #6: In early September, I visited the shop to see the car's progress. I observed the transmission pan in the car, and when I excitedly asked if the transmission was fixed, they lied, assuring me it was good to go. This was a missed opportunity to be honest about their inability to fix the car. Lie #7: On September 12th, they claimed that their "buddy, the GTR god," was coming to take the valve body back to his shop. This never happened, and it was clear they were making excuses to buy more time. Lie #8: On September 22nd, they stated that they were working on putting the car back together but were missing a special bolt from Nissan. However, they failed to ensure the right parts were ordered and installed properly. Lie #9: On September 25th, they claimed the correct bolts had arrived, but when I had the car taken to another shop, I discovered they had used subpar bolts instead of the appropriate ones. Lie #10: On September 26th, they promised that I would get my car back that day, but it was just another empty promise. This individual even bizarrely alluded to the possibility of physical confrontation, indicating that he knew his lies were catching up with him. Lie #11: When I asked for an invoice for the part replaced in the transmission, they claimed their system was down and couldn't provide it. This further reinforced their pattern of dishonesty. Lie #12: Even after the truth had been exposed through text messages, they made empty promises of compensation through their attorney but have failed to deliver on these promises. This entire experience has been a nightmare, filled with deception and broken commitments. I strongly advise against entrusting your vehicle or finances to Bruce European Auto Repair. As of October 14th, there has been no attempt from their end to resolve this situation, and it has been an agonizing and costly ordeal. Please learn from my experience and avoid this establishment at all costs. Not to meantion they didn't put back some of the bolts that go into the control arms... extremely unsafe.

I took my car into Bruce Automotive after an experience where my car started to stall. David…read morediagnosed it right away, after a day or so, my car was done and running beautifully. David, the owner, explained what was wrong, and I have been taking my car to him ever since. Honest, good service. Very upfront on cost. No hidden anything. What a relief to find a place where the service is really good and honest.

Rented the 20 ft Uhaul today for in town use. Very friendly & knowledgeable staff. 100% recommend…read more Great Pricing & easy convenience. Thanks!

Anyone taking a vehicle here should exercise caution, business and communication are not a priority…read moreas well as they seem to put other vehicles ahead if someone comes in for a "SEMA" build. This happened to me two years in a row. I was patient as I didn't want to rush what was more important, Quality...But the fabrication quality is where the real danger begins, the owner designs in-house and does not hold structural integrity in any regard for the safety of the vehicles produced. I find it hard to believe they hold a 4.7 star review yet no one has left a review in several year's says a lot. Owner Cameron, is very personable, friendly yet does not conduct his business in a professional manner to say the least. My vehicle sustained damage while at this shop two seperate times in two years. as well. The worst part of my experience is that it failed structurally since leaving, My family and I were extremely lucky we weren't harmed in a severe crash as the failure occurred when we were driving in our neighborhood. When I picked my vehicle up after the second time to correct the issues, it was in limp mode and now needs to be fixed further. The truck will then be taken to a proper company to further review the poor workmanship and be corrected further before I feel safe to drive on the highway once again.

I have purchased multiple Escalades at this dealership and I just recently bought a Ford F250 King…read moreRanch and I had the best experience. I dealt with Gordon and Daniel. They were professional, knowledgeable, courteous, and the transaction went very quickly and efficiently. I highly recommend them to anyone looking to buy!!! Great value!

I purchased a XT4 2025 and in 3 days the transmission was leaking, the car was out of alignment!!!…read moreOf course, they gave me a loaner and had it for a week, I received the car back, it seems ok, but every once and a while there's a slip when stopping or taking off, but it's so sporadic it's hard to say. After a 172-point inspection you would think someone would catch this!! 6 - 8 hours looking over a vehicle is a long time with a lot to do! I seen it but it took 3 days but then again, I am not an inspection mechanic. oh, how could I forget I don't even have a spare tire or jack!!, I mean talk about safety!! Glad I had not driven off into some back country, with No Cell service, No Spire Tire, Transmission got so hot from having no fluid the engine caught on fire!! Who Knows? anything possible, this is why we buy "Certified Preowned Vehicle" for safety and reliability of our family.

Responsive and fast. David did a good job keeping me informed of his status and how clear away he…read morewas. The cost was reasonable. I just got a tow to a sho.

Miguel from CTS Towing rescued my classic car, quickly, carefully and was very professional. Highly…read morerecommended.

Started coming here 6 yrs ago when dad ran this shop. Built a fantastic reputation and great…read morecustomer loyalty. In 2 yrs after handing over the business to daughter Yasmin, service and quality downhill while prices up. After giving Precision $10k biz in past year, including an insurance claim repair that Yasmin didn't hesitate to accept, one can't get a call back from her re what damages they found underneath the car. Told not to try calling her before 10am bc she's not in from her Sarasota home that early. Last straw I get car back today w adhesive on door and rust on "new muffler from car dealer" that insurance paid for. (See photo on yelp.). Never coming here again

This is the third time I have come to Precision body work. I have always been treated fairly and…read moredelivered as promised. I would definitely recommend them. Professional and fair.

My windshield was hit with a rock on 01/01/23. I called the insurance company one or two days…read morelater, picked Ideal Auto Glass to do the replacement, and they just completed the final step on my windshield today, 02/22/23. So, if there is no sense of urgency for your replacement, and you don't mind waiting over a month for parts to be delivered, but really for them to find availability in their schedule, then I recommend this company. I used the Odessa location, so my review is based on their service. I think (I hope) the work they did installing my new windshield was flawless. So far so good. I initially chose them because they were near my office and offered mobile service. But then it turned out that my windshield would need to be calibrated, and they didn't offer THAT mobile service from this location. Which meant I still needed to go to their workshop. And the address given over the phone by their people wasn't actually the address on the building, which fortunately I had looked at it ahead of time online, so at least I knew what the building was supposed to look like. Installation of the windshield took around an hour, and the technician couldn't have been nicer. He is also the one that came out today to install a part that wasn't initially sent when the OEM windshield was sent. So - finally, a month and a half later, they have finished replacement, and (knock on wood) I'm good to go.

Richey and Luis came to my work on 5.1.23 and fixed my windshield. They were very professional and…read moresuper quick. Nice Job! Highly recommend.