Just pulled into the Cranbrook shop....no wait, great service, nice people!…read more Will come again.

Great quick service every time we've went for an oil change. They had treats to give our dog and…read morealways greet us with a smile. Thank you

Ripped me off. These guys charged 180 bucks for changing 2 bolts on one tyre and didn't even…read moreinformed me the cost. Be cautious.

We were staying in Fairmont and on a 'mom and son' day, we drove to Cranbrook for the day. On the…read moreway there, my tire low sensor went off, and I drove nervously watching it all the way to Cranbrook to see if it would continue to go down, but it remained a small difference. Nervous that we'd have a problem once back on the highway, we were driving by OK Tire, and I quickly turned in. I told them what the problem was and without hesitation, they took my car immediately to check and make sure it was safe. After a thorough check, they confirmed that the tires were fine and reset the sensor. When I thanked them and went to pay for the check up, I was told there was NO CHARGE! Wow! These guys know service and really went above and beyond to make a woman feel safe and put me completely at ease getting back on the road. Kudos and high recommendations for this OK Tire location!

Great time dealing with the team here. We purchased a 2026 kona and they had the perfect green…read morecoming off the truck when we arrived and they let us switch cars and got it through the shop and cleaned up right away. the team here knows what customer service is about.

Absolute group of knobs. Had an appointment to test drive a vehicle and the crew couldn't even…read morecommunicate that it already had a deposit on it and couldn't coordinate test drives so I sat for 30-40 minutes just to be told to screw off. Collosal waste of time that could have been spent finding a real dealershipt to find my car. Would not suggest to anybody unless you like the whiny bald manager telling you that they don't have what you are looking for.

Awesome job they did on my truck, but we're super helpfull with all the extra details like,…read moreorganizing car rental , driving me to the car rental place , cleaning my truck inside and out, friendly, you don't see this level of service in cranbrook or area often, good job.

Mike at EK did all he could to source parts for my transmission. He kept me in the loop and offered…read morethe courtesy vehicle when I requested it. Picked my car up recently. Mike did a great job on keeping his promise on price. Honest service. Personable dealings.

Fantastic job of diagnosing and fixing an electrical problem on our Mustang. Great people and…read moreservice!

Heading home with a used 5th wheel we had just purchased privately. Had a blowout just outside of…read moreMoyie. Corey from Van Horne Towing showed up to save the day. Being new to 5th wheel towing, and travel trailers, he gave us some great pointers and suggestions as well as showed us an easier way to changeout a tire on a travel trailer. He called a local tire shop in Cranbrook to see if they stock the tires our trailer required and he let them know we were on our way. We turned around to head back to Cranbrook to replace the tires, Corey stayed with us the whole way to make sure we made it to the tire shop. Thank-you Corey for everything...

We experienced a frightening truck breakdown while vacationing in the Cranbrook area a couple of…read moreweeks ago. This company was recommended to us and we are extremely happy with the quick, efficient attention we received, excellent job done by the mechanic, and much less cost than we initially feared. I would highly recommend this company. Thank you very much for a great job!

I brought in a wheel bearing to be pressed into an axel. It was done incorrectly without proper…read moremeasurement which caused oil to leak into my rear brakes. After dismantling it all again and bringing it back he asked us to wait until the end of the day to pick it up. it was not done correctly again and refused to deal with it anymore. True unprofessional.

I would use this business for all your towing needs fast, reliably, friendly, very busy man didn't…read morematter he answered my call picked up my car dropped it off right at my door. Couldn't ask for anything more great service Thank you

EFM was the company called when my vehicle was impounded under the care of another driver. The…read morevehicle was left unlocked in the facility which has no surveillance system. The owner of EFM has stated that he personally took the brand new battery from under the hood and did not return it, my license plates as well as a number of other personal effects and power tools are also missing from the vehicle which was entrusted to him directly by the RCMP and at no point, unattended, except while in his care and I did not learn of the theft until I had paid him $300.00 cash to retrieve my personal belongings from the car. He then "disposed" of the car when I was unable to pay the remainder of the impound fee outright and claimed that he sent it to Farbrook Auto for scrap but they have clearly stated that they did not have anything to do with the vehicle. The office was locked when I arrived at approximately 11:00 on a weekday and when he did arrive I was forced to wait at his drivers side window while he made 3 phone calls attempting to locate his staff. When asked for an itemized invoice the owner refused to issue any form of paperwork and said that the dollar amount owed should suffice. He did not deduct the $300.00 already paid, claimed that he did not accept cash after previously accepting it and refused any kind of rate breakdown on the bill. When I requested a complete itemized invoice as well as impound records and proof of surveillance and disposal of the car he became agitated and argumentative and proceeded to bump me with his car mirror repeatedly while attempting to drive away. I would not recommend this company to my worst enemy and suggest staying far clear of this alarmingly shady enterprise!