Rating should be a ZERO. Fooled twice by them, several years apart…read more Locals that I've spoken with all have similar experiences with them. DO NOT TAKE YOUR VEHICLE TO THIS *SHOP* They will *find* things to fix that don't need fixing.

Dont even bother with these crooks, they quoted one price then charged me double and conveniently…read moreforgot the quote conversation. Avoid at all costs, Canadian Tire are 300m awat, go there instead

Mike at EK did all he could to source parts for my transmission. He kept me in the loop and offered…read morethe courtesy vehicle when I requested it. Picked my car up recently. Mike did a great job on keeping his promise on price. Honest service. Personable dealings.

Fantastic job of diagnosing and fixing an electrical problem on our Mustang. Great people and…read moreservice!

I love taking my car here for tire work. They are fast, courteous, and quick to respond to any…read moreissues that might come up.

My daughter took her car in to have a winter tire put on as it was low on air. They stripped her…read morestud, charged her 180.00 to replace it and never put on her winter tire. They put the summer tire back on so if she would of been in an accident, her insurance would have been void. I took the car back down and asked about the bill and why they never put on the winter tire on. They told me they were too busy to deal with it that day .Basically told me to hit the road and she had to eat the bill.

worst experience in dealing with a business in Cranbrook. Joe, the front-end person, is very very…read moreverbose, abrupt and rude to deal with...always has to interject in any conversation you attempt to have, and needs to have the last word. Will never deal with this shop again.

Was visiting from Saskatchewan, and had a cooling fan problem. Great friendly service, got me in…read moreright away and back on the road. Very reasonably priced as well .would definitely recommend.

We were working in Cranbrook and had our truck breakdown. With a crew on hold it was costing our…read morecompany money. Dixon's was referred to us and they were amazing. They understood our need to get our truck fixed ASAP, they fixed it quickly and on cost. We later had the truck break down a second time (new issue on an old truck) and Dixon's again fixed it quickly and was able to find a creative solution to get it working. Highly recommend these guys - great to deal with, honest, and do excellent work.

We experienced a frightening truck breakdown while vacationing in the Cranbrook area a couple of…read moreweeks ago. This company was recommended to us and we are extremely happy with the quick, efficient attention we received, excellent job done by the mechanic, and much less cost than we initially feared. I would highly recommend this company. Thank you very much for a great job!

I brought in a wheel bearing to be pressed into an axel. It was done incorrectly without proper…read moremeasurement which caused oil to leak into my rear brakes. After dismantling it all again and bringing it back he asked us to wait until the end of the day to pick it up. it was not done correctly again and refused to deal with it anymore. True unprofessional.

I go to minute muffler for all my vehicle needs Clint and his team are very helpful fast and…read moreaffordable whenever I'm in a pinch he always manages to make time !! And they will always do their best to go over and above to help someone out

Horrible/unclean service. I called in at 4pm and the mechanic told me he needed 1hr more because he…read moreneeded to take the other balljoints off. Went on to pick up/pay at 5pm. He charged me an extra 1.5 hours on the one side. He asked me, "what do you want me to do it for free?!" Also, checked my ball joints. The guy greased 3 out of 4 balljoints and damaged one with a hammer.

Came through Cranbrook on our way home from our road trip holiday and stopped for ice cream. When…read morewe went to get back on our way, my car wouldn't start. A nice man named Cecil gave us a jumpstart and told us to go to Kal Tire to have it checked. Everyone was very polite and the gentleman that checked our battery was very helpful! Thank you, Kal Tire Cranbrook!

The timing belt on my car broke in December 2024. It took them three days to even look at it, and…read morethat was only done because I called. I was told the work would be done by the end of the day, but when I went to pick it up they said they needed a clamp for the timing belt and it would take two more days. When the work was finally done and I got the car back, the check engine light was on. The counter girl told me to drive it and if the light stayed on I should give them a call. I drove it for a few minutes and took it right back. The issue was finally resolved and I will never go back to this establishment! Complete waste of time.

I hit a pothole coming into Fairmont Hot Springs destroying my tire and denting my rim. I dealt…read morewith Mike and he went all the way to Cranbrook to pick up the only tire available in the Kootneys that would fit my rim. He also came in on Sunday to carefully massage my rim to the point that it would not only hold air, but get me all the way to Edmonton and back home to the Lower Mainland. First class service and I later realized that he only charged me for the tire. Thanks to his above and beyond service, my vacation continued successfully. Forever grateful Mike. Highly recommended.

I pulled up front as I was coming off the main thorough fare and it's a little tight parking but…read morenot really a problem. So I entered looking to buy 4 light truck tires ($800) and I was greeted by being informed to park at the back as car would need this parking spot. BTW my vehicle fits in a normal parking spot. I said yes sir and left.!!!