not sure about incompetence but the service here is atrocious, 3 different times we have called to…read morehave my wifes meds moved from old pharmacy that our insurance wont work with, and they say no problem we will have it done and call you. never hear from them for days, finally called a 4th time just to find out they cant do it. we are having doctor send them over after filling we will see what kind of contact they have when script is ready for pick-up.

This pharmacy is ridiculously incompetent. On Friday I called the phone number ON MY PRESCRIPTION…read moreBOTTLE to request a refill and the computer told me it would be ready for pickup the following Monday after 11:00AM. I went in on Tuesday to pick it up and after standing in line for 15 minutes because there was only one person working the register, the technician told me it "wasn't ready yet" and they needed another thirty minutes to get it ready. I said what do you mean, 30 minutes? I ordered a refill on the computer line and it told me I could pick it up on Monday after 11. She said, "Well, that's the automated system. We'll get it started and it'll take 30 minutes to get it ready and you can wait for it." I said "What do I have to do to get a refill if calling the automated line doesn't do it? Do I have to come in here and ask an actual person for a refill in order to actually get a refill? What's the purpose of having a phone number to call to get a refill if that's the case?" She was not able to process what I was saying. She kept saying "It'll take 30 minutes and you can just wait for it." I said to forget it, this is ridiculous and I turned away to go and she tossed out a snotty "Have a nice daaay" as I was walking away and it made me so mad I got the manager involved. She was all "It's our fault, we're trying to catch up since Rite Aid closed, we're short-handed because no one wants to come and work for us because we're not offering enough pay, when you call the automated line you're the last in a line of 800 people then when you come to pick up your prescription we move you to the front of the line and fill it." Okay, so you're not really "working" on my refill and you need another 30 minutes to finish it up, you're actually waiting until I come in to pick it up to start it. I asked her the same question I asked the technician, if calling the automated line is pointless, what do I have to do to get a refill? Actually walk in to the pharmacy and request it from a person, at which time you will start working on it? She went back to the pharmacy and went behind the counter to fill the pill bottle and brought it to the cash register. As I was paying for it, she told me that since I was so unhappy with them this would be the last refill they would fill for me, like I hadn't already figured that out for myself. As I was driving home I got a text from Walgreens telling me my refill was ready to be picked up, good grief. They'll be going the way of Rite Aid any day now.

This is like a socially conscious Walmart. They have a full grocery, clothes, furniture, and…read morepharmacy. Great floral department as well.

I have never met such rude workers as what is manning the self check. I don't appreciate being…read moretalked down to. Condisending attitudes do not belong in customer service. I will be changing my grocery shopping location after today.

Worst pharmacy. Patient's prescriptions are unavailable in a reasonable time. They say the…read moreprescription was never sent when it actually was sent electronically and they never checked. And the pharmacist illegally gives medical advice. Prescriptions are filled incorrectly. They don't put in the refills that were on the prescriptions. And they fill future DATED prescriptions, which is dangerous. Improper counting of number of pills. Pharmacist will argue with patients, medical staff and physicians.

Cavallinis took this over. Same people. Absolutely terrible customer service. Waited entirely too…read morelong for a nose spray when she said it would be a couple minutes. Very, very slow at the computer and extremely poor communication. I wish there were more options in the community

I love the personal small town feeling at Wrays. They are local and perfectly placed in our little…read moresmall town " mall " with hair salons, nails, boutiques, and even a Pharmacy all located in one place which makes this town of Selah a perfect place to live and shop. Wrays has the friendliest, kindest checkers which makes my trips to the local grocery store more pleasurable. After a while they start recognizing you as a local and I have found that that is what keeps me coming back. Not to mention the fact that they have no self check outs. When a line gets too long there is always another employee to open another checkout station to shorten lines. Great customer service. Always love my experience shopping at the Wrays Grocery Store in Selah.

I shop at Wrays every day when I'm in town because it's the best. They are a smaller store so…read moreoccasionally there is something they might not have. But generally they have well priced basics in addition to some specialty items and wines you can't find elsewhere. Very friendly service!

I was in need of a specific type of shower chair expeditiously and do to supply chain problems due…read moreto Covid was having difficulty finding one online. I prefer supporting local businesses when possible so called Tieton Village Drugs. My call was answered, I stated my need, and their supply was checked immediately. They had only one available so I was told they could hold it for me until I could come see it. When I arrived, the shower chair was right there so there was no wait time to check it out. It was exactly what I needed so the transaction was taken care of quickly. I definitely recommend Tieton Village Drugs for local, personalized service.

I've lived in Yakima for the majority of my life and the 1st time I ever entered the store was a…read morecouple weeks ago. It's too bad, because it's a pretty cool place! There's a very eclectic mix of items available. This is really a pharmacy and drugstore that has a pretty decent selection of candy, seahawks gear, and general Knick knacks. We were in search of a very specific over the counter medicine and they were one of the few places in town that had it. While I was there I found myself browsing through all of the Knick knacks and seahawks gear. The seahawks gear definitely isn't a bunch of jerseys, there's all sorts of seahawks decorations that were reasonably priced. Aside from that, their selection of bandages and general health care itema was pretty impressive. I really don't have much to compare a to cost wise, but everything seemed pretty reasonable. I will be back!

I've used them for years. Fast and friendly. They always take care of all of our prescription…read moreneeds. We even brought out pet prescription there. They applied a discount and the medication for our pet was $25 less than we pay monthly at the vet. They are alway busy. Recommendation they are busiest from 4pm to 6pm. So avoid the lines and go earlier or later after the work crowd leaves. Staff get to know you and you feel the extra care they provide

* *fast. Efficient ,…read morefriendly...caring. Open Convenient hours. Full service pharmacy and grocery store

A very solid Rite Aid here! I've driven by this place, literally, 1000's of times and have never…read moregone in until today. It's been persistently dingy on the outside for as long as I can remember, but after walking through those automatic doors, I found it remarkably bright inside! The place is a standard drug store with a nice sized pharmacy, a substantial makeup section and a surprisingly good selection of beers, snacks and (lucky for me) wax ear plugs for one of the little dudes during swimming! Like Walgreens or really any other drugstore these days, they've got a solid rewards program that (at least today) saved me something like $7 on $20 in purchases. The hodgepodge of wax ear plugs, sparkling water, a bag of almonds and some gum was almost as nice as the folks helping me at the register! I won't be afraid to visit again, the next time I need beauty supplies, libations and some inflatable pool toys!

I Was an employee for 9 months and I was never late and did everything and more but I lost my job…read moreafter an incident happened between me and a repeated shoplifter. According to the company I was my fault even though I was the one that was man handled and dragged outside. There is No training To prevent this type of situation from happening, besides what I have learned in the 20 years of working in retail. I wasn't offered probation and no one came in to talk with me, I it was all done through the phone. They also said my employee stated in her statement that it was my fault but there was nothing she wrote that accuses me of stepping out of line. It's an awful place to work and management is an issue there. Shame on RITE AID for letting a good employee go! I do not recommend this place for employment to anyone. They will work you and then guilt you when you can't. There is NO WORK LIFE BALANCE AT RITE AID...NONE!

Service is great, super helpful and friendly, staff is caring and supportive and easy to work with…read more The pharmacist is very knowledgeable and helpful. they earned our business and support.

I had a sleeping baby in the car but needed some recommended supplements for her. I was able to…read morepark directly at the door and pharmacist helped by standing by the car and letting me grab what I needed. That was WAY above and beyond! Thank you!!

I did a shop order for Doordash customer and found everything o was looking for without having to…read moreget substitute. It's also a clean store with plenty of parking. Will shop here again.

DO NOT RECOMMEND THIS PHARMACY. Or any Yakima Walgreens for that matter. They all act the same…read more I swear these people have little to no clue what they are doing. And they are rude on top of it. The pharmacist (heavy set brown haired lady, always wears a ponytail, RUDE) has zero patients or compassion to help an elderly woman. I'm sure she made her feel so stupid. It was very sad Pharmacy and its staff are a joke!