Mind numbing experience out of body experience dealing with the pharmacy. Dr Calls Script in, pick up in pm. Go for retrieval, out of stock. "sorry, we don't have that after all. we will order and have for you-tomorrow." Go for retrieval, out of stock. "Not delivered, maybe tomorrow. Who knows?" Have spent a zillion dollars at that goddam store buying local shopping local. The indifference at the situation was staggering. "oh well, guess you can call around for what you had your dr. call here to prescribe".. I'm dumbfounded how the seeming organization entrusted to coordinate life saving medicines can be so cavalier with their disregard for their customer base. On life and death issues like medicines? Wow. Caveat Emptor for sure! read more

I've never had an issue with this Rite Aid, and I'm surprised anyone has. I saw it was labeled with a 1 star review and I had to list some of my thoughts. I'm not sure what that guy means about, "them doing him a favor", but the pharmacy staff has been great for me. They've been respectful, knowledgeable, and their service is quick. Regarding the woman with a daughter who was wounded, consider sending her to a med center instead of a Rite Aid. That's on you, I'd say, for not knowing how to manage a situation. Regardless of all that, I love the discount I get there. I actually can't believe how good a discount I receive. Always put in your digits for the discount! I live right around the corner from this location, and I find this store to be extremely convenient. read more

I've thought about writing this review for many years. Most contact I've had with the pharmacy has been unpleasant. Now my daughter was treated very rudely. Shockingly rude. And she was wounded not just sick. Seems no one is happy working there. Stay away from this pharmacy read more

If I had a choice of pharmacies, etc. in my area, believe me, it would not be Rite Aid! I always get the feeling they're doing me a favor. The rest of the staff isn't much better. Also, their weekly ad is a joke. "Click" Halloween for 50% off.....the word HALLOWEEN comes up, that's it! Something should definitely be done about their useless ad! It would be to Rite Aid's advantage for all staff to take lessons for customer interaction and to also improve their ad! I sure wish a Walgreen's would open up in our area. read more

Great staff, nice pharmacy. Been getting scripts here since I was in highschool. While the goods here are pricy as with any retail pharmacy, I've only ever had good experiences with the staff, and timing with my medications and such. Overall, in my opinion, it's a nice store and I'm very happy with the service. I'm a pharmacy technician myself and work at a Walgreens, waiting for prescriptions, insurance issues, etc, are all parts of the job that techs and pharmacists have little to no control over. We can always try our best to resolve an issue, but there are so many other companies and government regulations we have to implement and keep track of, the job is a lot more complicated than grabbing a vial off the shelf and sticking a label on it. I wish more people understood that. Especially since covid, pharmacies are understaffed and overworked and many people are new hires, stressed, and dealing with so much more than is visible to the common person. And, for pete's sake, I wish doctors would stop telling patients that their med will be ready in _____ time, most doctors do not know how pharmacies work! We do not always have a medication in stock or sometimes insurance will not cover a certain med, and doctors send in prescriptions that need to be corrected all of the time, and sometimes they send it to the wrong pharmacy or don't send it at all (doctors are only human, just like we are!) and if a tech or pharamcist makes a small mistake, be kind! We are only human, and for the pay And certification required, being a tech is a demanding and often thankless Job. The training never ends, techs are learning new things everyday even after years because of the constantly evolving nature of the job. if you have any issues with things like websites, emails, signage, contact CORPORATE or the GM of a store, techs and regular employees have NO CONTROL over these things. anyways, nice store, be patient, be kind, techs and pharmacists deal with a lot more than you realize, its a very stressful job, now, I don't condone rude behavior, but trust me, they're probably trying much harder than you realize. Be thankful somebody is getting up and doing the s***** job of getting your meds filled, it can be rewarding but definitely is hard work! read more

My friend and I were just trying to buy a sucker and this worker was so rude to us, told us to hurry up. And my friend felt super attacked because she was dark skinned and the girl made her cry! So we are about to walk out of the store and then she made us buy something and I wasted all my money on something I didn't want. read more

If I could give this pharmacy half a star I would. The people in the pharmacy section are awful. One woman behind the pharmacy counter is one of the rudest uncaring employee I have ever encountered. I have no idea how they stay in business with people like her. They take forever in filling prescription and simply don't care. I now travel to Grand Haven, which isn't far to get better service and price. However I will say the floor people in the rest of the store are very kind, just the pharmacy has poor service. read more