This rite aid pharmacy just got switched to a CVS pharmacy. The customer service provided by the…read morepharmacy supervisor, Stephanie, is sub par. After calling twice with no answer and no call back, I drove down to the store to try and talk to someone about a new medication. Stephanie was demeaning and rude and unprofessional with me explaining that "that's just how they do things" and that I wasn't going to get a call back. She wouldn't even look up my prescription or date of birth. She just handed me off to someone else because she didn't want to deal with the issues her and her team had caused. She was also wearing her AirPods during her shift, which I felt was unprofessional and unhelpful.

New CVS pharmacy people suck! Waited a half hour only to be told they don't accept state medical,…read moreRite aid used to.

Debbie and Guardian, thank you so much for taking such good care of lil momma Patti Smith after 65…read moresurgery's she is walking proud with her pink walker! thanks for making her happy with a new walker after her wheels broke down on her last one. Your staff was caring and very helpful we are grateful for kind people like you in this world. Thanks again, Patti & Nicola

From the owner: Valley Mission Homecare Pharmacy has been serving the Spokane area since 1974. We are located…read moreacross the street from the Valley Hospital Medical Center on the main floor of the Valley Mission Professional Building. Use the Pines exit off I-90 and go east on Mission to 12509 E Mission Ave, Suite 103. Providing compassionate support for patients, caregivers, and families for over 41 years, we carry a full line of Medical Equipment and Supplies, Ostomy, Urological, Compression Stockings, Braces and Splints. Medication consulting, packaging, and delivery available. Please call or come visit us today and let us help with your medical needs today!

5.14.25: First time in at this location and the purpose of my visit was to pick up a photo and drop…read moreoff a FedEx return. I did not walk the aisles or shop for anything. My review is based on my experience at the photo counter. When I walked up to the photo counter, the employee greeted me and I told her I was there to pick up a free 8x10 photo (if you're a Walgreens rewards member, every so often they give you an offer code for a free 8x10 photo with no purchase necessary) and also to drop off my FedEx return. She completely understood the 2-part mission and quickly retrieved my photo. Then, she asked me to input my phone number on this hand held scanner type thing, which I did, then she scanned my return and I was all done. I immediately received a text acknowledging my return and it gave me tracking options. I was in and out of there in 5 minutes. Being this is considered one of the drop offs for FedEx returns, I found it really simple and easy.

This is the worst pharmacy I have ever dealt with!!! Call prescriptions in 5 to 7 days early…read morebecause it can't be put on auto refill because it's considered a controlled substance and I tell them it has to be ordered so they have enough to fill it but then they always call us and tell us that they only have enough for a partial and they'll have to order it and it will be 2 or 3 days. Been doing this for almost 4 years now. I'm going to be looking into a new pharmacy for ALL of our prescriptions. I will never recommend this pharmacy!!!!

Probably the worst prescription drug experience I've had in my lifetime. Unkept promises, delays…read moreand ineptitude abound here. Scrip was sent in 28 hours ago. Came yesterday to pick it up (because that's what you do when you're accustomed to Walgreens, CVS and RiteAid) and they said it wouldn't be done until today at 4:00. What? Are they harvesting some rare herb in the Himalayas? I showed up at 4:45 and they claim the delivery driver has been really busy and won't be here for another 30 minutes. Good thing I have nothing better to do with my time than sit in my car.

Terrible service. This all female middle aged staff is completely rude to any male. They don't…read moresmile they don't do anything but hate their horrible jobs. I will having all my RXs filled elsewhere. Thank god companies like EXPRESS SCRIPTS is there for us. Cuz this outdated hole in the wall won't last. Try and smile once in a while you miserable people.

They replaced most of the registers with self checkout, but at any given time at least half of the…read moreself checkout lines are open. Now that they have rolled out whatever Walmart+ is, one lane is dedicated to only them. No matter what time of day I go in the shelves look like they need to be stocked. For the company that essentially invented "Just In Time" inventory practices, they really need to update their inventory needs. I often find bits of trash in places around the store as well. Paint counter is pretty much never manned, and by the time someone comes by it is a person who knows nothing about paint. It really feels like this particular store doesn't want me to come in.

I placed an order online that included alcohol. When I went to pick it up, the employee had my…read moreorder in a bag, including the alcohol. He said that they had a policy that they couldn't sell alcohol unless the other items in the order were more than $35. I was not given an option other than taking the nonalcoholic items or taking nothing. The app didn't show this as a policy. I have placed online orders at other Walmart stores for just alcohol and have not had any issues when picking them up. Why does this store have different policies than other Spokane stores? Why don't they inform the customer before they make the trip to pick up the order?

They confirmed my order, then called me two hours before my daughter's baby shower to say they…read moredidn't have it. I placed an online catering order over $200 well in advance for my daughter's baby shower on April 1st. After submitting it, I heard nothing -- no confirmation call, no follow-up. So TWO DAYS before the event, I drove there in person because I was worried. That's when I found out they never even checked their email. It took over 30 minutes for the manager Syd and her team to locate my order. At that point, they told me several items were no longer carried or made. I picked replacement items for the salads and meats right there, face to face. They assured me everything was good to go. I left feeling relieved. The morning of the baby shower -- two hours before pickup -- a man named Matthew left me a voicemail saying they only had the sandwich platter, fruit platter, and veggie platter. That's it. No apology. No suggestions. No solutions. Just a voicemail dropping a bomb on the day of my family's event. And when I picked up the sandwich platter? The bag of lettuce they handed me was brown and slimy -- visibly rotting through the packaging. They handed it to me anyway and said nothing. This is my LOCAL store. My family shops here regularly. I trusted these people with an important family milestone and they couldn't have cared less. No accountability. No urgency. No effort. Do not order catering from the Fred Meyer deli on Sprague Avenue. They will take your order, confirm it, and fail you completely when it matters most.

I like this store a lot, but I can't shop here very often because I'm handicapped and can't walk…read morevery far; their motorized carts here are old and almost never are working. If they are working when you come in they run out of juice and leave you stranded in the store, then you're at the mercy of someone helping to push you out. Get some new carts, I'm sure you can afford it.