Cancel

    Open app

    Search

    Order Rite Aid Delivery

    Rite Aid Photos

    Business Info

    You might also consider

    Recommended Reviews - Rite Aid

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Rite Aid

    CVS Pharmacy

    CVS Pharmacy

    3.7(3 reviews)
    1.1 mi
    $$

    Yesterday, my 90 year old mother in-law asked me to pick-up a prescription for her at the CVS…read moreinside Target in Exeter. At the counter, they handed me three (3) prescriptions. Not knowing any better, I paid for the three (3). Heading home, I gave the three (3) prescriptions to my confused mother in-law. "I only need one (1)." Turns out the pharmacy refilled a ninety (90) day prescription after not quite thirty (30) days. My mother in-law now has a half year of medication rather than her money. Of her other two (2) prescriptions, one (1) was the one she actually needed and the other was the same prescription but in a lower dosage, that she hadn't taken for some months. the pharmacist filled both for her at the same without noticing. Scary. The lower dosage med cannot be double to use the pills because it would be more than the new prescription and more than the FDA approved. My wife tried to return the script that her mother is no longer prescribed. "No...don't take back drugs. We would need to throw it away." Understandable, but it wasn't our mistake but yours. "The computer said to refill and we did." "We never authorized auto fill," trying a different tack. "Ah ... a computer mistake. It's a CVS computer." "We still can't take it back, but I'll take you off auto fill." "Please do .... So we need to throw it away not you, at our expense even tough it's your mistake?" "Yes." We didn't bother trying to return their other mistake. My wife wouldn't let me get involved. So in the end, CVS has $80 of my mother's in-law limited, fixed income and she has a script to throw away and six (6) months worth of a prescription that could change or she may never need. She could use the $80 more than a throw away prescription and extra pills. The moral of the story is, if you use CVS in the Exeter Target, check your items closely when you pick up your meds. Or, move your pharmacy to Walmart.

    I know the pharmacist and the workers are trying as hard as they can to do the best they can. I…read morethink corporate pushes their bottom line way out of proportion to what the workers can do. CVS brand has to give more to its employees wage and benefits wise and foster care of clients and their customers. Customer support isn't dead, the workers want to do their best, but corporate pushes the limits of everyone. It's a shame, because the people who work here in the Exeter, Tunkhannock Ave location are some of the most considerate who are trying to do their best that I've seen in a long time. Please be courteous to the people who have to be the face for a corporation that wants to dehumanize the business. Very sad. I'm grateful for you and hope others leave good reviews to help.

    Photos
    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

    See all

    Rite Aid

    Rite Aid

    1.0(3 reviews)
    1.0 mi

    Pharmacy needs better CSR. It was so bad that i had just…read moremoved here and transfer it again to CVS instead. Because the person behind the counter was rude and nasty.

    Dreadful company to work for. As usual, HR is practically non-existent or acts that way. Mediocre…read morebenefits. The training process is practically non-existent too. The only trainer they had would never show up then she was terminated for falsifying her hours. She wrote down her hours to managers to clock her in then never actually went to assigned sites. If you want to work in a self-sabotaging environment that is gradually killing its business while blaming everything on new oblivious hires then this is the place for you! You will be verbally abused by the pharmacy manager for any and everything while still not receiving any guidance. One of the supervisors at front end would also be nasty at any given moment but you can tell his actions stem from misery and self-loathing. I had to make an initial complaint about him verbally abusing me the first month when I was literally the only tech on shift and he insisted that I wasn't "doing my job" when he clearly saw me running around trying to do the job of 4 people. You try to be nice to these people but it gets you nowhere. I was stressed out every day while getting paid $12/HR to deal with the chaos and the two-face staff. Speaking of two-faced, they don't care when one of their own steals you belongings. A front cashier stole my bag of groceries and the other staff tried to gaslight me over it. Pathetic people.

    Rite Aid - drugstores - Updated June 2026

    Loading...
    Loading...
    Loading...