Great customer service. Accommodating, good communication. Helpful in ordering medication they did…read morenot have in stock.

The staff was so friendly especially Patrice, Ava and Osh. They went out of their way to ensure I…read morehad the equipment I needed.

I cant believe this company actually exists... they have to be the laziest braindead people I have…read moreever come across. I have spent over a month trying to order new cpap supplies. Binson's keeps calling and emailing to let me know if they don't receive "information" from my doctor my order will be deleted and for ME to call my doctor... which i have done 4 times yet Binson's has never stated which info they need. Being the amazing doctors office they are they said just to have them call us and we will give them whatever they need. I relay that info back to Binson's 5 separate times and they have the nerve to say they cant get a hold of them. Like what?!? Its a doctors office. I am really questioning if Lauren Carneiro and Sara Hann know how to read. I mean this with all sincerity. Wish I would have read other reviews on here about Binson's before ever having to deal with them. Absolute trash of a company

I was a loyal customer with the Family pharmacy on Fenton rd in Flint for about 2 years, and…read morealthough I was meet with poor customer service and the blonde head pharmacist who had the personality of 'a rock' and who was always rude and short with me I continued to have my prescriptions filled there due to the convenience that the pharmacy was located about 5 mins from my home and also the fact that larger commercial pharmacies I had used in the pass became such a hassle with my medication being out of stock or the medication had to be ordered. I thought Family pharmacy would be a better choice for me so I ignored some the "red flags" I experienced when I joined Family pharmacy starting the poor customer service you recieve when you walk in to pick up your prescription the counter lady never greets you with a simple "hello, or May I help you" instead you get a blank stare until you speak up to tell her your name and you are there for a prescription pickup. The hours and sometimes days it takes for your prescription to be filled is ridiculous, you are given no updates on the status of prescription and using the Rxlocal app to check your status is not helpful because the app would show closed when the pharmacy was open for hours when you called in to check the status of your prescription the pharmacist was so nasty and would give a very long time frame when you prescription would be ready. Recently my prescription was sent to Family pharmacy by my Dr's office in error because I no longer wanted my prescription sent to Family pharmacy and choose to use another small local pharmacy my prescription was there at Family pharmacy for 2 days until I called myself to inquire was my prescription sent there in error and indeed it was, I asked the pharmacist why wasn't I informed after 2 days of my prescription being sent there in error she simply responded "You are right I guess I could of called you". this speaks of the unprofessional mishandling of your prescription needs. I have now switch to Big Brother pharmacy where the customer service, the speedy prescription fills, as well as the updates you are given without the hassle of calling to inquire the status of your medication the service all around is exceptional. I would not recommend Family pharmacy to anyone if you value your time and customer service is important to you.

Everyone went out of there way to get a prescription filled when no one else in town could fill it…read more Thank you from a very thankful mother.