They have poor pharmacy care. I needed to refill my medication, no one called me back. This is the…read more2nd time I experienced this Culture. Called their Corporate office and they were able to make this ready. Not the best overall experience but what else can you expect? My recommendations is to keep calling their corporate office.

I went to the CVS covid vaccine web page and scheduled my first dose on 3/14/2021. It gave me a…read moremessage, "we are holding 11am on 3/18/2021 at 3865 Derry street for your 1st dose". We are aren't currently able to schedule your 2nd dose right now. This morning I went to the CVS #2370, on Derry Street at 10:45am to get checked in and surprise, I'm not on the list. The young lady checking people in sent me to the pharmacy to double check with them. I went to the pharmacy and was helped by a man named Justin. I handed him my ID and he checked the system, his response, "yeah it looks like it didn't process". Handed me my id back and kept working. No apology, no attempt to get me on the list, no empathy whatsoever. I'm 54 years old and diabetic. I went back to front and asked the young lady if she could add me, her reply, "I'm just a contractor". My first line of communication was to call the CVS complaint line...it doesn't work. So I filed this exact copy to their corporate team, I'm not holding my breath there either. So what I see is a company with broken systems and employees that don't care about THE BIGGEST HEALTH ISSUE OF OUR GENERATION. I have usually been treated poorly by CVS employees which is why I use a local pharmacy over an hour away. This one was enough to make me write this review. Don't use CVS folks, the only thing they are about is getting your extracare number.

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.

Treat your staff better or pay better so you have staff!!! No one knows what there talking about…read more Wait in line for an hour just to hear they messed up. No more drive thru because your understaffed. Early morning pharmacist is so RUDE. You will literally be on hold for an hour before you finally hang up! It's ridiculous.

They had prime in stock so i had to give it 5 stars and the employees were very nice so i recommend…read morethis pharmacy

Large, Clean well stocked and organized This store offers a…read moregreat selection of name brand products as well as their own brand. Priced competitively with other supermarkets. Staff friendly! There are self checkouts if you're in a hurry and have limited items!

Young checkout staff treat you like an inconvenience, like they are doing you a favor ringing up…read moreyour groceries. It is a basic grocery store, and is a helpful location for what you, need, but I steer clear after a couple experiences with staff.

They are very friendly and accommodating here. I have an injection that must be kept cold and they…read morealways ask before hand, whether I'd like it sent to my home or if I'd like to pick it up. The answer varies depending upon the season or my schedule. It is worth the 40 minute drive from my home, because my understaffed local pharmacy would not be able to provide that kind of service. I always feel like they respectfully treat their customers as individuals, rather than numbers or a nuisance.

I truly can't say enough good things about this place. My doctor referred me here because the…read moremedication he prescribed me was not covered by my insurance. He said the pharmacist is wonderful with getting discounts. This guy got hundreds and hundreds of dollars off of the medication, only ended up paying 25$ instead of $725. He's truly a magician with discounts. Always greets me by name and is so sweet. I've only been there a handful of times so far, but I'm treated like family. The customer service is EXCELLENT. Highly recommend anyone to go here!!!

I was going to the gym and Quality Care is right next-door. I've seen it often but had never…read morestopped in preferring Rite Aid or CVS but today I thought I'll stop by to pick up a small item simply because it's right next to the gym, right where I was. There was no one at the front counter so I went back to the pharmacy and waited. Another customer lined up behind me and we were both waiting. Neither the clerk on register at the pharmacy nor the two other personnel behind the counter said a word to me but the one on the register was making small talk with a gentleman ringing out his prescriptions, talking about a painting that was hanging on the wall for sale. I run a register part time and I try not to delay my customers by making small talk when there's a line.

Always have great friendly service here. Small town feel in a good way. Definitely better than the…read morebig corporate pharmacies in the area.

This CVS always ensures that my medication is ready for pick up BEFORE I run out of meds, which…read moreother pharmacies have not done. I really appreciate this as I often forget until I have a couple of tablets left. They also have a very clean store & everything is fairly easy to find. I like that they have a variety of items available to purchase and the coupons they include on receipts are useful. If you love convenience I can recommend this place!

My now go to Pharmacy! Great nearby location, friendly professional staffing and reliable service!…read more Prescriptions are ready in timing and notification reminders are sent to you when they are ready. The store is clean and well stocked with everything you need and a few things you don't!