I think it's time for management to retrain the cashier's on how to bag groceries. I had to completely rebag my groceries when I got to my car because the young man who did it put my marshmallows on the bottom of the bag and my canned goods on top of them in another bag he put my Vicks flavored tissues in with my produce read more

This location has continued to decline. Long waits at checkout and typically only one or two checkout lines open. If they're going to make us do our own checkout they could at least have enough room for shopping carts and our groceries. They've made matters worse with all of their inhouse shoppers. There carts are constantly blocking the isles. Aldi is now across the street. At least act like you want our business Dillsburg Giant. read more

Convenient location right off Rt. 15 in little old Dillsburg. Place is always clean and well stocked on "essential" items. I do however wish they would take requests more serious when it comes to keeping items in stock. Being a pescatarian, I found plant based frozen entrees in stock, but as soon as they were there once, I've never seen them again. I asked to get them back in stock several times, but haven't seen them again. Other than that, it's a conveniently located, competitively priced and has friendly, helpful staff. read more

The first time I spotted this Giant some years back, I said, "Giant? Like Giant back home? Up here?" Uhhh...no...I found out that they're two totally different chains. In fact, where there is overlap between the Giants in the DC area and this Giant chain, the PA store gets called "Giant Eagle". In fact, there is a "Giant Eagle" in Frederick, MD. Anyway...we've stopped into this Giant twice while on our way to other parts of PA. There is also a free-standing McDonald's in this shopping center and everytime we come across it during our travels up to PA, my husband always wants to stop for something off the dollar menu. I got the idea to check out Giant after our daughter moved to PA and after checking out other supermarkets says that Giant is her favorite. She likes the vast selection of products, their rewards card program and their great sales. This Giant puts our Giants to shame. The stores are bigger and, yes, the selection is far better. My husband was looking for knockwurst and we couldn't find any in the markets in our area. Our daughter said that the PA Giant sells it. Sure enough, she was right so we picked up some. In addition, the Tasty Kake selection was incredible LOL! After visiting this Giant, it makes me depressed just thinking about our Giants. Well, thankfully, we do have Harris Teeter :). We'll be stopping in again as this is the first Giant we encounter when we drive to PA---and since the hotel we stay in has a fridge in the room, it's easy enough to get something perishable and stick it in the cooler for the trip back. read more

I always seem to need something when a storm is coming! Crazy busy with a lot of shelves running low. All registers were open and they cashiers were working as fast as they could. read more

Back when I bought grocery store milk, I noticed my gallon of milk would go bad a day or two near the "sellby date." Usually store bought milk will last weeks past this date. So I voiced my concerns to management, who had someone look into it. No one called me back, but I did find the dairy manager on my next trip in. He swore up and down they check everything mutliple times a day, and recheck and that nothing could ever go wrong. (side note: never trust someone who vehemently denies something and leaves no room for doubt) Well, after that, the milk stopped going bad. At any rate the store itself is full of self-absorbed unfriendly patrons. They will run their cart into yours, and not make eye contact. If you happen to be a polite human being and apologize (even when it's not your fault) you still won't get your presence acknowledged. A local friend says it's the odd combination of Pa Dutch and Amish cultures. I don't care what you call it, I call it "rude." The staff, however, are very helpful. I could walk by a burning building and not see it without help and these folks would be kind enough to show me. Selection is ok, prices are ok. They're in the midst of a instore remodel, so don't expect to find the frozen cherries were they were last week, and don't go looking for them next week in that spot because they've moved them again...next to the seafood. Oh, and beware of double parkers in the fire lane. read more

Has most everything I need. The only reason not giving this one a 5 star is because the check out lines take absolutely forever. Besides that good to go. read more

Driving through the area. Stopped to get breakfast goodies to share with family once reached my destination. They had a great variety of donuts, muffins, croissants, cinnamon rolls, etc. plenty to choose from, and looked terrific! I must've pressed the wrong button and the help button displayed. Logan was there quickly with a smile on his face, evident under his mask. He was friendly and helpful! My Giant card didn't work (I'm out of state) and he offered to get me theirs. Nice offer that I declined. With two more hours to go, asked about the availability of public restrooms. He provided directions and held onto my goodies until my return. He promised they would be safe in his care. Upon my return, his smile remained and wished me a nice day and safe trip! I promised to share his wonderful customer service! Thank you, Logan, for making my day! read more

Rude service. my son went to use a wheel chair because he is disabled and the women told him no. then I confronted her about it and she said he could have gotten a cart outside. I told her that wasn't his job is was theirs. cant believe they would treat a person that badly. read more

Giant Food Stores are by far the best grocery stores I've ever been to. In comparison to Acme, Harris Teeter, Weis, Food Lion and Publix, Giant has the best selections. They are always fully stocked and never walk out without something I needed. They are very clean and have a great selection of quality, original items specific to Giant brands. In the fall they have a ton of specialty pumpkin items and in the summer they do specialty items like limoncello and strawberry shortcake flavors. I wish there were Giant Food Stores in North Carolina, where I currently live. read more

When I have time I prefer to shop at the Camp Hill, PA store. They have a better selection of organic produce. The organic produce at Dillsburg does not have much turnover and tends to rot on the shelves. I do not think anyone notices this. read more

We have been regular patrons at Giant for a very long time. Courtesy has always been strong. But this week, on two occasions, there was one individual that was even better! I don't know his name but the clerk works primarily in the ice cream and frozen dessert section. On each occasion he asked if he could help me. Very kind and helpful. When he left me he asked another customer. Every time he wraps up with "have a nice evening". I just wanted to call attention to this exemplary behavior. Thanks! read more

This Giant store location is one of the worst in the area I believe. They have the poorest selection and the rudest staff. The manager I found however was very nice and resolved my issue when I talked to him. Their bakery staff always look like they're having fun. Their organic section and selection IS very slim-this is not the place to go if you're looking for these products. They have a very nice produce area with everything available and fresh. The Giant has their own branding of generic products in most every normal food at cheaper rates than name brand. They have the nice rewards program for every $100 you spend you get $0.10 off a gallon from their gas stations. They have weekly sales which can make things much cheaper than if you went shopping at another grocery store. On a plus note they have multiple registers open to get you in and out fast. If you're looking for something specific I would not suggest coming here though because they probably won't have it in stock. read more