My wedding was in 2024 at the old Arbor Loft location. Working with Erica was absolutely…read morewonderful--she was kind, attentive, and truly cared about my wedding. The venue itself was beautiful, and some of the staff members we encountered were extremely friendly. Unfortunately, despite these positives, my overall experience left me feeling disappointed and stressed. At our final meeting, all of my carefully planned details were simply handed off to someone else who did not seem invested in my day. Half of my bridal party had never been in a wedding before, and despite asking multiple times, we were unable to secure a proper rehearsal time. We later learned this was because another event was booked that night. Our "rehearsal" ended up being squeezed into the bridal suite, which was chaotic. On top of that, another bridal party was scheduled to rehearse in our space at 1:00 p.m.--just two and a half hours before my guests were to arrive at 3:30. It was very stressful and did not feel like the focus was on our wedding. The morning of our wedding, I decorated everything with the help of one friend, only to have one of my bridesmaids rush in to tell me that another bridal party was practicing in the same space we had paid for and spent all morning decorating. The new woman in charge of the wedding (I never learned her name) Came to me and asked "what my problem was" When I asked about it, I was told, "Sorry, this is just how we do things here." That response left me feeling like my day wasn't valued. I also spent the night before carefully labeling bins and creating spreadsheets for the staff as they requested. Despite this, my belongings were returned completely disorganized--items were put in the wrong bins, frames were broken, and irreplaceable family photos were damaged. I had also rented flowers from Something Borrowed Blooms and specifically reminded the staff they were rentals that needed to be returned. Instead, they were placed in buckets of water--even though they were artificial--and I was later charged for them. I've been hesitant to leave this review because I wanted to move on and focus on the good memories of my wedding day. However, I feel future brides should be aware. While Erica was wonderful to work with, and the venue was undeniably beautiful, the way key details were handled was very disheartening.

The Arbor Loft was hands down the best decision we made in terms of vendors for our wedding. From…read morethe beginning at the inquiry stage, they responded quickly and gave us all the information in a digestible manner. The loft itself is a beautiful space. It's a venue where you can decorate as much or as little as you'd like. The exposed white brick, the huge industrial windows, the perfectly appointed greenery that's already there and the adorable trendy modern furniture all make a great setting for whatever the event. The bridal and groomsman suites are amazing!! There's a photo opportunity at every corner. I loved how all my photos turned out! The Arbor Loft staff are just wonderful. We worked with Maddy first who got us to the contracts stage. She was super helpful and responded to all of our lengthy contract review comments. Then we worked with Carly all the way up until the wedding day. I cannot express how thankful we were to Carly. She responded to every email we had in less than 48 hours (I cannot say that for any of my other vendors). No matter how small or big the list of questions were, we got an answer. As a stressed out and type A bride, I can't even begin to stress the importance of receiving an answer in a reasonable timeframe. Unless you do one of their planner packages, it's important to note the Arbor Loft is not your wedding planner. They are very good however at asking the questions that make sure you are on track and have the minimum you need for a wedding day. On the day itself we worked with Autumn. She was so calming and even helped me with a fussy bustle that none of my bridesmaids can figure out. I would not have been able to do my first dance without her! For catering we used the Loft's Folk catering. They had such an interesting menu and we received such good feedback on the food. One of my picky friends event complimented on the dinner. They presented the buffet beautifully. For late night we picked a couple pizzas from swan dive, which delivered straight to the venue. This was the best food item for me on the day. The vegan pizza was soooooo delicious and I was grateful for the extra food since I didn't eat much during the day. Since Folk and Swan Dive were associated with the loft, everything was on one invoice and it was so easy when it came to settling the bill. Carly also kept us on track with payments which we were so grateful for. At the end of the wedding, the staff packed up all of our decorations for us based on an inventory list which was so helpful!! Especially when you're exhausted at the end of the night! Some tips for anyone engaged and getting married at the Loft. Attend one of their open houses. It's super helpful to see the types of furniture, linens, and rentals they offer. Don't buy anything that the loft can provide either for free or a reasonable price. The open house also gives you the vibe of when there are people there. You can also sample food from one of their caterers. And it's free! Take advantage of the furniture that's in the loft already. They have really cute lounge pieces that you can use for a photo op. Use the greenery they have in the space. All of these items can be moved to wherever you want if you just ask. The bridal suite is huge and a lovely space to get ready, use it. One suggestion I have for the loft is to have a bar sampling night. We did not get to taste test any of the drinks they offered for signature cocktails or any of their other alcohols. I'm sure they did a great job with the open bar but I think a drinks night will be super fun for everyone. I absolutely will recommend working with the Arbor Loft team at any of their locations. We had full faith in the team, this is what they do every day! Thank you Arbor Loft :) **All photos are from the amazingly talented Abigail Lynn Photography

Brittany is fantastic to work with. As a frequent event planner, I can't stress enough how…read moreimportant it is to have someone who is responsive to your questions and accessible. My company Rochester A-List loves hosting events in this beautiful space. We have creative unusual ideas and Brittany is usually open to them all and has great ideas to share of her own. The views are amazing and working with Brittany makes the planning process easy and fun.

One of my favorite venues in Rochester! I really like the rooftop from three different directions…read more I also like that's the rooftop space is heated during winter. They have a whole calendar that's full of exciting events so keep an eye, and I recommend the silent disco.

I walked to The Alexander. It was a customer friendly atmosphere. The bartender, Rico, made a…read moreflavorful drink. I met the chef because this pork chop was like butter .. Oh my God! So good! It's savory and cook to perfection. I met one of the owners , Robin. The dessert was soooo chocolate ! I'm a chocolate lover.

I haven't been here since it stopped being Ox and Stone. And wow I'm glad I came back! The dishes…read moreare so good. Such diversity and well paired flavors. Our server, Jason, was really nice and always made sure to check in. The inside of the restaurant is beautiful and I love the redesign.

This is an awesome place to come abd look around because there is SO much cool stuff to see but I…read moream reviewing this as a wedding venue. I was in a wedding there this past weekend and everything went so smoothly. The getting ready areas were very fun (the men got ready in the Firehouse toom and the girls got ready in the Marilyn Monroe room). The only issues we had were that the lighting was too dim for getting ready - we remembered to bring a separate makeup mirror with bright lighting options which saved us. The outlets were also difficult to find. It was a very cool and unique space to get ready in and the men were set up with a pool table in theirs. The wedding photos are not in yet but I just know that they are going to look phenomenal. We took photos in many different places around the venue (its huge) and I can't wait to see how they came out. Definitely more unique than youd typically expect for wedding photos! The bride had a positive experience with staff in getting everything ready and organized leading up the big day. Everything went as planned and it looked beautiful. Some exhibit pieces were in the way during the ceremony and they made arrangements to move them to make more space. The only issue we ran into was the heat. The AC was on but I dont think it was directed into the getting ready spaces, and when there were large groups of people around in the main room it was still too warm. Not a deal breaker but something to consider if being too warm on your wedding day is a concern for you.

Very sad what has happened to this once amazing house of treasures. The treasures are still there,…read morebut the vibe is at worst obnoxious and at best indifferent because of the current "leadership". Founder Louis Perticone's vision is no more. The departure of several excellent staff members is a testament to its internal toxic politics. I will not be renewing my membership nor setting foot in the space again.

What a beautiful and chic location!! Ballroom 384 is new and has a great look for either a slightly…read morerustic wedding with its wood floors and warm ambience, or a modern upscale wedding with its touches of glamour. The entrance is lovely, and the fact that the whole space is yours is really nice. The chairs that come standard are white parsons chairs that look so lovely, and your bar is a true bar built into the wall and private just for your guests. And the food at City Grill is AMAZING. I'm hungry just thinking about it. On top of this all, their events director Karen Hite is spectacular. Professional and flexible, she goes above and beyond, thinking of every detail. What a pleasure it has been to work with her!!

This is a fun new place to take the family- highlights renewable energy sources and local arts as…read morewell. Good for a family or curious folks who like to see renewable energy in action. The rooftop has solar panels- there will be food and drink up there once the weather warms up. 2nd floor has a cycling/spin room that has bikes that generate electricity and show how much you are generating. There are 2 wind turbines right behind the building. The plan is to have the entire building operate on alternative / renewable energy sources. There is an atrium and skylight in the center of the building with a grow wall with plants. Local artists' work adorns the walls. Plenty more to say and see here- come check it out!

From the owner: Let us make your next celebration, business meeting or cocktail party memorable, beautiful space…read moreincluding the state of the art space surrounding art, science, and the rooftop with a view! Guided tours for all ages. Contact our event manager at (585) 266-1068. And Join us every Tuesday and Thursday at 9am-10am for Story & Discovery Hour sponsored by Summit Federal Credit Union.

I just attended a wedding shower brunch. The food was amazing. The Chefs were so kind. The…read moreatmosphere was elegant. It was perfect.

Had a party there for 40 people. Food was great. Staff was great. They even boxed up the leftovers…read morefrom the buffet they provided for us to take home. Also loved the atmosphere - simple but welcoming. Will definitely have any other events coming up there.

My husband and I had our Wedding Reception at Glendoveers on 9/22/2024. I would highly recommend…read morethis Venue to anyone. We couldn't have asked for a better experience. I can't express enough how beautiful, warm and inviting the atmosphere was. The staff was very welcoming and accommodating, and the food, absolutely amazing. They made sure that every detail was of the utmost importance. The servers did an amazing job, from helping set everything up, serving all the food (appetizers, dinner and dessert) and keeping everything clean and well organized. They made clean up at the end of the evening a breeze, helping us to pack up all the decorations and everything we brought in. The Bartender was on the ball. He was fast, friendly, quick witted, but most importantly very good at his job in keeping everyone happy and well hydrated. Last but not least, the Cooks...every one of our guests raved about the food and how delicious everything was. Kudos to you guys for all your hard work and dedication and for the exceptional job you did. Thank you all for such an incredible evening. We will cherish these memories for ever. Cheri Carpenter-Hinz & Dennis Hinz

We went to Glendoveers for an event and I was very impressed with this facility. The food was…read moreexcellent and they have done a lot of renovation to the building. The staff was exceptional. They were very friendly and attended to your every need. They had a few craft beers I. Tap and the liqueur drinks ($5 beers and $6 drinks) were not watered down. I would highly recommend this place if your looking for a place to host a party or event.