Emerald recently started treating my lawn with fertilizer and ant and slug poison. My yard looks…read morebetter than it has in two years! They communicate well and are unobtrusive during my workday, since I work from home.

After receiving mosquito treatment service on April 15, 2026, our yard continued to be overwhelmed…read morewith mosquitoes, making it nearly impossible to enjoy being outside. I contacted Emerald multiple times requesting a re-treatment on May 12 and May 13, but despite repeated promises, no one ever came to perform the service. It is extremely frustrating and disappointing when a company fails to honor its commitments to customers. I feel that Emerald has completely neglected its responsibility to provide the level of service it promised. Because of this poor experience and lack of follow-through, I have decided to cancel the service and share my dissatisfaction publicly through customer reviews of Emerald Mosquito Control Service. Disappointed Customer Tom P.

Very poor communication between Brooke and the client. They did show up and quickly mow the lawn. I…read morehired them to clear beds as well and was charged but it wasn't done. Was given a credit and it never applied. They won't answer the phone and only email. Then they say they don't have any records of the emails so hang onto yours. I did. I fired them on the phone and in an email and YET they showed up and mowed again. They broke a cement downspout drain and didn't tell us. I didn't pay for that surprise mowing because I proved we let them go. The people cutting the lawn did great. Brooke needs some help in the office.

Southern lawn care does a fabulous job and they are quick and efficient! All the edging is clean…read moreand they are super affordable I highly recommend

Agave provides front lawn service through our HOA. The contract is fairly new, and I thought no…read morecompany could be worse than the previous company. Agave proved me wrong. Unfortunately, we're forced to continue service with them due to the HOA situation. They have left numerous ruts in our yard. They trampled my Mistflower while pruning shrubs. They have repeatedly mowed over the blooms of my red yucca. They also mowed over a salvia. They have now butchered my sage twice. The HOA claims to have told them to leave it alone, but I put up a "do not trim" sign just to be safe. None of that helped. Someone came to my house to apologize for trampling my plants, but the apology is meaningless if they aren't going to improve their service. We were going to add in additional plant beds this fall, but it's not worth it to spend money on plants that Agave will just destroy. If you have native plants, I would definitely avoid Agave. Even if you have just basic turf grass, be prepared for deep ruts and uneven cuts.

There are certainly things to like about Agave. One of their managers, Mas Owen, is knowledgeable…read moreabout plants and has a good eye for design. He also provides digital renditions so you can visualize what your yard could look like--if everything goes ideally. The key phrase there, unfortunately, is "if everything goes ideally." I signed a one-year contract for "full" front-yard maintenance at about $500 a month. That's not cheap, but I was willing to pay for comprehensive service because my wife and I both love the look of a well-kept yard, even though we lack the time and expertise to maintain one ourselves. You can probably guess where this is going: the experience didn't live up to the promise. We often had to chase Mas and his team to follow through on even basic commitments, such as installing new flowering plants specified in the contract. This became a routine--roughly twice a month. When we called to check in, we'd usually hear excuses like "the plants are back ordered." To make matters worse, Agave's internal communication is fragmented. You don't get a single point of contact--you get several. One person handles tree and shrub treatments, another deals with the irrigation system, a third manages billing, and sometimes a fourth shows up for "general maintenance." It's up to you to coordinate among them, follow up on loose ends, and ensure that everyone's on the same page. For a company that charges premium rates, that lack of organization is both surprising and frustrating. The final straw came when the finished yard looked nothing like the renditions. When I brought this up, Amy (one of several Agave staffers) said, "Well, the renditions are how things look when everything goes ideally--things may not." I wish I had responded, "Well, I pay $500 a month if things go ideally--things may not." Another major frustration was Agave's relentless upselling. About once a week, they'd recommend additional services--often things that seemed like they should have been covered* under "full maintenance," but were apparently left out to increase revenues. For instance, despite having weed and insect control as part of the plan, when weeds persisted, I was told, "That's not covered--you'll need to replace the entire lawn with new sod." Needless to say, that would have cost thousands of dollars. Likewise, when our crepe myrtles had an aphid infestation, we were charged $129 each time they sprayed--scheduled twice a month--with no guarantee of when the issue would be resolved. If anything ever sounded like a money pit, this was it. It's been about four months since I canceled the contract. Recently, I noticed that one of the dwarf crepe myrtles they had planted had died. I texted Mas, and he sent one of his team members (Matt) to look at it. Matt said they wouldn't replace the plant because the contract had been canceled--which is fair--but then tried to suggest that I should have ordered more plants for a full hedge. When I pointed out that I had followed Mas's original recommendations and renditions, he changed his story and blamed the irrigation system, adding that the plants would fill out in two years if I fixed it. All in all, my experience with Agave was disappointing. While they talk a good game about design and plant expertise, the follow-through, communication, and accountability just weren't there. Between the constant upselling, lack of ownership, and the need to manage multiple points of contact yourself, Agave ended up being far more hassle than help. Unfortunately, I found the team to be less than transparent, and the service far from worth the price.

I have used real green lawn care for one year in 2022, the results were not great. The lawn was…read moreweed free for most part but the grass coverage/health was not any different from before. The customer service is really great. There was some confusion regarding the cancellation of service and initially I was told I have to pay for a visit. But they COO followed up the same day and reviewed the account/calls in detail and they took off that charge. Very impressed by the follow up!

You prepay for services meaning you shouldn't owe anything. They send another bill with I have no…read moreidea what service so I didn't pay. They send bill to collection agency. I paid the BS bill and the next day they send their team out to service again without any authorization from property owner. Luckily I was home and sent them on their way. I have been on the phone for 30 min trying to cancel this cheating company. Send them a text message also and look at the reply. Never again. I was with them for 5-6 yrs.

Anthony and his team at Lonestar Lawn & Landscape were amazing! Our backyard had badly suffered…read morefrom the heat wave and a shoddy landscaping vendor last year, as well as the ice storm this year. Lonestar trimmed dead plants, applied mulch, laid down sod, and overall revitalized the look of our yard. Anthony himself is professional, helpful, punctual and knowledgeable. Definitely check these guys out for your landscaping needs!

Still waiting on a quote from them and all I got was excuses. I requested weed removal quotes and…read morethey were one of the companies chosen to provide me a quote on a Thursday. On Saturday I reached out and was given reason why I did not get a quote and I kept asking for a quote. Then they came back and said, oh sorry we do not do what you requested after all. But we can do this type of service, are you interested. I said yes, quote please. It's Sunday and still no quote. Needless to say, I do not recommend this company and will avoid them moving forward.

Isaias showed up in time. He provided a reasonable quote and was able to get the work done quickly.read more

I felt it was important I updated my review as a lot has happened to the deck in the 3 years since…read morethey put it in. Though the deck looked good initially in just 3 years it is rotting away and we just now realized to what extent. It got in such a bad state we decided to have someone redo the whole deck. When they took off the top boards the frame itself had half rotted away (including the whole frame for the steps) and we realized it could have caved under us at any time. In the attached picture you will see the current state of the frame. Half of it has rotted away. We initially used them because they were the best price and they did work fast and were flexible to our requests. However, the tradeoff seems to be they used poor material. It was either not pressure treated or leftover material they got from a building being constructed that isn't meant to be used for a deck. I can't confirm but regardless proper material shouldn't rot like this in just 3 years. I write this to warn you to make sure they are not skimping on the materials as this can become a safety hazard.

Josh was always on time, did a great job and personable. He was professional and courteous. We are…read moreplanning to use him this summer and highly recommend him to anyone. Ps I fit the category of particular little old lady and he met and exceeded all my standards! Linda Smith

Lawnworks by Josh is highly recommended. I called Josh and he promptly responded. I needed our lawn…read morecut immediately and he was able to fit us in his schedule. Very professional and great customer service. Costs are very reasonable and great work. Will continue to use his service for our future lawn needs.

Tommy has been terrific to work with! We called Lawn Doctor as we had HUGE bare patches in our…read morebackyard; after 2 treatments and aeration, we are finally seeing growth from some of the old grass seed we had scattered. Tommy also talked us through the process of picking sod and fertilizer, highly recommend Lawn Doctor of Round Rock *and we also got quotes from two other services, Lawn Doctor was the most reasonable by far!

Tommy at Lawn Doctor was awesome. He explained what needed to be done for weed control on our lawn…read moreand he was prompt and efficient. We saw results on our lawn within 48 hrs. Multiple other local companies were slow to reply and didn't seem to want my business anyways. Tommy is professional, courteous and communicative. Don't waste your time with anyone else.