Well it's not a spa atmosphere. It's loud with people all talking in their own language The message itself was okay just misses the mark for a complete spa environment. It's hard to relax when the door keeps opening loud doors closing and people talking really Loud. After our message they told us next time to not use Groupon because they do t make a profit. Had we not had Groupon we never would have gone and your team would not have been tipped. Rude! read more

Risen Day Spa - Day Spas Near Me - Cincinnati, Ohio

worst massage place ever. they don't have robes, the person who massage you will leave in and out during your massage. the man that works there was so rude to the girls. his big fat a** was in the way. he need to just leave it to the women. this massage place gives "i give happy endings" at the end. this place is terrible... its cold... it's not comfortable. the women will massage you and whisper and laugh the entire massage. it's not a place you go to relax its a place you go to maybe get some head towards the end !!!!!!! read more

I don't do Yelp reviews often but I wanted to give this place a shoutout. Great couple's massage, pleasant experience. Had no issues that were mentioned in other reviews. I feel great! read more

So, two 1sts for today starting with this one. Never had a massage but our son bough me and his mom a 'Couples Groupon' as a Christmas Gift because I'm really hard to sort out a proper gift. The lovely Mrs has had a few massages before at various places and vacations and she gave me the low down on what to expect. I am a bit hesitant to have people touch me, let alone rub me down so I came in to this a little anxious. Fortunately, the whole thing g was super relaxing. The dimmed lighting, the music, the lack of talking from our masseuses actually had me so relaxed when the time was up that I wondered why I hadn't done this already. Never really felt uncomfortable, was never too cold or too hot and the constant massaging was just so nice. Wish I knew their names as I'd thank them in this review but it's not like anybody was difficult. They were all very pleasant and charming. I'd for sure do this again and the lovely Mrs is already asking how frequently I'd like to schedule these... thank you to the entire staff. My next 1st was the breakfast/brunch eatery across the street. read more

Risen Day Spa - Storefront - Day Spas Near Me - Cincinnati, Ohio

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The staff were unable to communicate in English which made communication during the massage difficult. The massage itself felt nice, but they were not conscientious of covering areas. I have received massages before but never experienced anything like this. Literally ripped down my underwear and left my butt hanging out uncovered for no reason. When I said something because I started to get cold, it was clear that she didn't even understand what I said. I'm not outrageously modest, but most places will provide instructions or communicate about sensitive areas first! read more

Risen Day Spa - Day Spas Near Me - Cincinnati, Ohio

If I could give this place no stars I would. I had purchased a Groupon and booked, a couples massage 3 weeks ago with the spa as a birthday gift for my boyfriend. I even called a week ago to confirm. I was so excited because I was doing something for my boyfriend for his birthday. They called me 30 minutes before my appointment to tell me they only had one person to do a massage because the other person had an "emergency " and had to leave. They mentioned they could maybe get someone else in later in the night but I had dinner plans then. As to why I booked my appointment at the time I had. I will not reschedule and I will not ever go back nor recommend this place to anyone. Don't go you will get screwed . Now I can't get a refund for my Groupon as it is 3 days past the refund period. read more

I go every Friday. Excellent massages and very friendly staff. Highly recommend. I feel so much better since I have been going.

Well... My usual go-to place is Nani massage but tried them since, couldn't get a sooner appointment at Nani massage. Tried the body scrub & massage, half way during the service electricity went off. Plus the staff couldn't communicate in English. So, the whole experience became very unpleasant. read more

Husbands been having back pain, stress from work. We just finished a couples massage and, in his own words, "loved everything about that". Feeling relaxed and ready to enjoy the Christmas season. read more

When we first got there for a couples massage the atmosphere was nice but the air conditioner was not on. They did agree to turn it on for our massage. The massage room was ok, nothing special. One table was a typical massage table, the other had a hole cut on it for the face. The "hole" table was not comfortable and gave me a stiff neck. Our massages were very good, no complaints. When we were finished and went out to the lobby, there was a police officer in front of the desk. He said the owner was "outside and probably wouldn't be back." The two staff members were scrambling around. We weren't sure what was going on; we left our tip and left. About 20 minutes later we noticed a closed sign had been put on the door, the police officer was still in the lobby. Not sure what was going on but it left us with mixed feelings, mostly curiosity. To sum it up, the massage was good but I probably will go somewhere else next time. read more

Reserved a couples massage with the intent of getting a nice relaxing couples massage with my partner. I called earlier in the day to confirm my appointment again, but once I arrived they mentioned that they would not be able to have us in the same room for our massage due to construction, which is the point of a couples massage. The receptionist told us that the construction should be done in a couple of days, so we rescheduled for the next week. However, when we showed up the next week the spa was locked with no one inside, and no one answering phones. Very frustrating to have to drive out here twice for this. I already paid for a Groupon for this so I can't get a refund, making this even more frustrating. Time to trade in my Groupon for something else because I don't want to come back again to end up not getting a massage. read more

Great place for a couples massage! Clean, prompt and relaxing. We Will be back!!!!!!!!

We got a couple massage and it was nice. It was nice and quiet and so relaxing. Some of the pressure was way to ruff and even though I said something it kept happening. But the lady my boyfriend had was perfect. The one suggestion I would give is to ask on the questionnaire what kind of pressure we would like. But I would definitely still go back. read more

Unprofessional! They really need to work on their people skills. 100% do not recommend!

My massage was approximately two weeks ago and I still can't shake the feeling of unpleasantness about the whole experience. The TL;DR version is that it was a mediocre massage that included a level of physical contact that, I feel, was inappropriate. The long version is that several times, while I was face down, the masseuse straddled my head. Then, while I was still lying face down, she proceeded to pull my underwear down, followed by asking if it was OK. Having never done a fully nude massage before, I reluctantly agreed and then she proceeded to massage my glutes. No biggie, except that on each pass she slid her fingers further down and in between until I was almost certain she was going to touch my sphincter. Again, unsure of what qualifies as appropriate in all nude massages, I started to lightly clench, in an attempt to dissuade her from going any further. A few more passes and she seemed to get the hint, but not before finishing with a quick rub of the underside of my buttock, followed by direct contact (or the closest graze possible) with my perineum. Needless to say, the massage was neither comfortable nor relaxing and when it concluded 15-20 minutes later, I have never dressed as quickly or been as relieved to leave a spa as I did and was that day. I will add that, while I appreciate the proprietor's desire to provide jobs to those for whom English isn't their native tongue, it made communicating with my masseuse extremely difficult if not altogether impossible. That said, I'd love to chalk this entire experience up to basic miscommunication, but I'm not sure that's all it was. read more

Literally the worst place ever. I called to book 2 90 minute massagesI got the rudest lady in the world on the phone. When I asked for prices she got snippy. I then went on to go forward with purchasing the two massages but she only took a phone number which I thought was weird. So I called back since I had a bad feeling about it to verify that I did have 2 90 minute Massages booked for Myself and my girlfriend for her birthday. When I call back to verify I received the same rude lady on the phone and when I explain that she didn't take my name she got snippy again. When we arrived here this morning for our surprise birthday gift to my best friend, we were informed that I had not made any reservations and that they could not accommodate us because they were booked. I should've read the reviews and gone with my gut that this was a horrible place please don't anyone use it if you want to be treated like a nice person and with any kind of respect that they made a mistake not me!!!!!!! read more

Please don't waste your money at this joke of a business. They are catty, rude and disrespectful. I would expect a business in the beauty industry to build women up not tear them down. Rude staff, disgusting ways of speaking to other humans. Absolutely don't waste your money. read more

So, I booked an appointment based on my visit to their website. When I called them to double check the price it was 2x what was listed on the website, and they continued to tell me that the website is not theirs, even though I had found their number from said site. Extremely sketchy place..would not recommend or waste money on them. read more

Loved loved loved!! My boyfriend and I came on our anniversary to get a message because we just wanted to relax and enjoy each other company. When we walked in the front desk team was ready for us and super excited! Loved the atmosphere of the whole place. This was my boyfriends first time going so of course he was skeptical but at the end he looked at me and said "WOW". So now we have to come back for every occasion! read more

A literal joke. I wouldn't give this place ONE star but that's not an option. Scheduled a couples massage on the 14th of June. Got to the spa and it was closed. Called and called and called. No one answered. Finally my SO called on his phone and they answered. The spa was closed under a minor emergency and under construction for the day but yet NO ONE gave us a call to let us know. So we drove all the way there just to find out the spa was closed and our massage was canceled. Fast forward; I'm trying to reschedule. I have called a handful of times FOUR days in a row with absolutely no answer. I finally called again today once & no answer. I got a freaking text as soon as I hung up. The text said "Sorry we missed your call. This is Risen Day Spa, text here for help." Or something stupid like that. So clearly the person running the line had the phone right there in there hand, they just didn't want to deal with the call. I asked to reschedule over text & whoever I was messaging got really bitchy with me. So I decided to just say screw it & I cancelled completely and got my $130 back. SAVE YOUR TIME AND MONEY PEOPLE. This place is a dump. A waste if you will. Go else where. read more

DONT. Total bait & switch. Awful experience, the spa sells Groupons but does not accept them when you try to redeem.

Did a couples massage. The place was clean, new and nice looking. The massage was AMAZING. Highly recommend.

I had Hannah as a massage therapist. She did a decent job and kind of teased me quite often by having her hands touch my private parts while massaging my butt and legs. Then she flipped me over. She then moved her hands around my groin, touching sensitive spots quite often, obviously trying to turn me on. She played with me slightly till I was hard and then grabbed my hand and wanted me to play with myself for satisfaction. I told her I was not going to do that. She said she wasn't going to do it for me, but she keep caressing my groin and slightly touching me. This went on for 10 minutes. I got mad and I told her I was done and she quit. She qualifies for the old adage, "dick teaser". read more

We had the best couples massage today. The spa attendants were friendly and professional and were excellent!! Highly RECOMMEND.

Awesome! Second time for couples 90 minutes massage. Was wonderful again. Zetera (spelling?) was professional, polite and great massage. Hubby had a wonderful experience too. read more

Best massage I've ever had. They actually rubbed vs just pushing and keeping fingers in same spot. So very relaxing.

Awesome 90 minute couples massage. We booked for another in a month. My wife and I both asked for deep tissue and that's what we got. Super friendly and super professional. Can't wait to go back. read more

Appointment made for couples massage 4:30, showed up and door is locked. Called 4 times in 15 min. No answer, employee comes out of clothing store next door at 4:45, says an employee had an emergency so we'd have to reschedule. We drove 40 min. For this, no one called to let us know! Why not? Why was the employee not at the front desk? Why was the door locked when the sign said open and we had an appointment? Unprofessional, horrible business, no customer consideration, read more

Management is incredibly rude and disrespectful. There are certain people that just should NOT be in the customer service industry.

Had a fantastic essential oil and hot stone service today. Will be returning! Great friendly service ! Thank you risen day spa!

Very Professional and immaculate and clean. Ashley greets you with a friendly welcome and the staff is professional and helpful. Highly recommend as I have been going there for months and never disappointed. read more