1. Rise Dentistry

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Magnolia, TX

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Rise Dentistry

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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11 months ago

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Sterling Ridge Dental - The Decour is posh, yet inviting.

Sterling Ridge Dental

3.8(24 reviews)
3.2 mi

This was our first visit with Sterling Ridge Dental. They lived up to their high rating. The…read morestaff was personable, pleasant and helpful. Our appointment schedule was timely and the team did a great job. Dr. Cope consulted a couple of times and then the team made any additional appointments internally and externally for us as part of finishing up the visit. We will see how the billing works but so far so good.

Know your dental benefits and verify your treatment estimate yourself…read more I'm writing this because I hope our experience encourages other patients to become informed consumers of their own dental care. Treatment plans are estimates, but before agreeing to thousands of dollars in dental work, review the charges and independently verify anything that doesn't make sense with your insurance company. I'm very glad I did. My husband received a treatment plan at Sterling Ridge Dental involving multiple crowns. Our Delta Dental PPO covers crowns at 60% in-network, yet one crown was estimated at approximately 45%. When I questioned this with the office coordinator/manager, Theresa, I was told perhaps our benefits had decreased and was advised to contact Delta myself. I did. Delta confirmed our crown benefit was still 60%, consistent with estimates we had received from other in-network providers. Unfortunately, my conversations with Theresa became increasingly uncomfortable. I found her demeanor dismissive, passive-aggressive and at times hostile simply because I continued questioning discrepancies in the treatment estimate. At one point, she suggested another provider may have obtained a different result by coding a different tooth and said their office would not "unethically" code the wrong tooth to obtain coverage. That was never what I requested. I simply wanted to understand why their estimate didn't reflect the benefit Delta confirmed. I also questioned separate D0350 photographic image charges for the crowns. Theresa told me these photographs were needed as documentation/proof so the practice could get paid by insurance. I specifically verified this with Delta. The representative told me D0350 photographs are NOT required for crown reimbursement and that standard dental radiographs, including periapical (PA) x-rays, can be used when additional documentation is necessary. PA x-rays are covered under our plan. I understand an office can choose its own documentation practices. My concern was being charged separately for something presented as necessary for insurance reimbursement when Delta told me that specific photographic code was not required. This was especially confusing because during our consultation, the dental assistant took intraoral photographs and specifically told us they were for internal office use and were not something we would be charged for. When I continued questioning these issues, Theresa became more confrontational and told me, word-for-word, "We're not going to let any insurance company dictate how we run our business." She also told me I was "lucky that we accept your dental benefits." I wasn't asking insurance to dictate how they practice dentistry or asking anyone to improperly code anything. I was asking reasonable questions about our coverage and financial responsibility before committing to substantial dental work. Theresa ultimately proposed obtaining a formal predetermination from Delta. She also attempted a three-way call with Delta, but I was disconnected/hung up on and she never called me back. Within approximately the same week or the following week, I received the predetermination we had been waiting for, yet I still received no follow-up from Theresa. Ultimately, this wasn't about one relatively small fee. It was about transparency, professionalism and how legitimate patient questions were handled. We intended to establish long-term care here. My husband had substantial dental work to complete, I had scheduled my own new-patient appointment, and we potentially would have referred others. Instead, we canceled his treatment and future appointments, canceled my appointment and chose to seek care elsewhere. My advice: KNOW YOUR BENEFITS. Request an itemized treatment plan, review the charges and call your insurance company when something doesn't make sense. No patient should feel intimidated, pressured or "lucky" that their insurance is accepted simply because they ask questions. Being an informed patient is not being a difficult patient.

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Sterling Ridge Dental
Sterling Ridge Dental
Sterling Ridge Dental

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Texas Center for Cosmetic Dentistry - Actual patient.

Texas Center for Cosmetic Dentistry

3.9(25 reviews)
5.3 mi

I recently needed a possible recementing of my veneer bridge and I had to call on my trusted dental…read moreoffice of Dr. Guy Lewis- where he himself had originally improved and restored my smile.. I have gotten lots of compliments ;-)), too by the way! Even though I had not needed to go back to them in 8 years, I was just as grateful and impressed with their office staff as I was the first time!! Everyone I encountered in their office was so prompt to serve, professional, kind, upbeat and genuinely cared about not only my dental needs, but my concerns were thoroughly addressed as well! In a short time, they make you feel at home right away and it's so easy to trust that you are in good hands by how knowledgeable, informative and cohesively they work together. All around I had an appointment that met all my needs and exceeded my expectations! Thank you so kindly to all the staff that helped me out with special mention to Christine, Vicki, Rachel, Dr. Úrich and Dr. Lewis for taking care of me. Y'all are each uniquely awesome and much appreciated! Thanks again and Best of Wishes! Gina Hansen

I was told a cleaning would aid in my zoom whitening. They then proceeded to do X-rays and other…read moreservices that cost an additional 200 dollars without ever disclosing cost. They had insurance in advance and never bothered to communicate they were out of network. I would not recommend working with this company since they have deceptive buissness and billing practices. When I brought it up the woman at the front made a cartoonish hand gesture and said, "did you ask?"

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Texas Center for Cosmetic Dentistry - Meet our periodontist, Dr. Hamid Atabakhsh.

Meet our periodontist, Dr. Hamid Atabakhsh.

Texas Center for Cosmetic Dentistry - Dr. Guy Lewis, an accredited and founding member of the American Academy of Cosmetic Dentistry, is the founder of TCCID.

Dr. Guy Lewis, an accredited and founding member of the American Academy of Cosmetic Dentistry, is the founder of TCCID.

Texas Center for Cosmetic Dentistry - Our Smile Experts will help you achieve the smile of your dreams!

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Our Smile Experts will help you achieve the smile of your dreams!

Rise Dentistry - periodontists - Updated October 2026

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