We visit Naples frequently to see family. A lack of decent beer in the area has been one of my long running disappointments in the area.
That's why we were excited to find Riptide had opened since our last visit. Convenient to the downtown area that caters more to the retired crowd that wants to drop $50 on a steak, Riptide is a great alternative for those that don't believe Stella Artois is the pinnacle of beer achievement.
There are a couple of minor things that keep this from being a five star spot, and a couple of things that are better than many microbreweries. The one that I cannot excuse is the inability to build your own flight. Putting a Belgian on a flight with a stout and a porter and expecting all of your customers to like how you group your beers is mildly offensive to the customer. I like porters and IPAs, but not stouts. Well, no dice for me at Riptide. Out of the probably 50 different brewery tasting rooms I have been to around the country, I have never experienced this. I have never before suggested to an establishment how to run their business before, but I am here. Riptide- change this policy!
Second, the service level is not what I expect at a brewery. There was an owner present when we visited. Despite sitting in a prominent location and making eye contact several times as he worked his way around the room to talk to people he knew, he avoided even asking us if everything was ok. Part of the fun of a brewery is getting to know people, talking about beers and what they like and don't like about the place. Tip number two to the management - treat everyone like they are your friend and make sure your staff does the same. Taprooms are great places to make new friends, and that includes the staff.
Now to the good stuff- the beer. For a two month old brewery, the beers exceeded expectations across the board, mostly. The three IPAs did a nice job of covering the variations in that style. The porter was a solid example. The two that weren't outstanding were the pale ale and the stout. Both were lacking the balance that is critical to those styles. I bet after a few more batches, those beers will come up to the quality of the others.
A note for people in Naples that are not familiar with a typical taproom- this is not a restaurant! The fact that Riptide has partnered with others to have some dips and sausages available in the cooler is an unusually nice touch. The option for wine and cider is also something that isn't always featured in a tap room. Riptide has done an excellent job at making this a destination for those that haven't quite caught on to the taproom style. There was also a food truck on site when we were there. For a craft beer taproom, Riptide offers more options than 90% of the typical breweries. Well done!
I'd come back to Riptide and recommend it to friends. With a couple little tweaks, this could be a five star, highly recommended destination. Excellent start for a new entry into a new market in Naples! read more