I can't say enough about how proud I am of my parents for running Rios Landscaping for over 23 years. They're not just amazing parents, but they're also super talented at what they do. Whether it's transforming backyards into beautiful outdoor living spaces or building solid and stylish retaining walls, they always go above and beyond to make sure everything looks perfect. Their hard work and commitment to making customers happy really show in every project they take on. If you want a backyard makeover or need some top-notch landscaping, Rios Landscaping is the way to go! read more

Amazing work. If I could give them 10 stars out of 5, I would. Thank you for your services, now I can enjoy my backyard with my family!

Kinda sad to see these reviews. I'm about to become a customer of Rios Landscaping, and it's because I watched them work diligently on my old neighbor's property, every 2 weeks like clockwork, and make the landscaping look amazing each time! We just had a great prep meeting last week (with Juan, I think), and my talk with Shelly on the phone was professional and encouraging. I'll update my review after we get some initial work done by them. I just wanted to say now that they were awesome with my neighbors (who sold their house and now I don't know how to get a hold of them to ask them to write a review). read more

Don't use this company. They are trying to rip us off and their customer service is horrible. We had a minor dispute on a charge (taking down a small tree that took no more than 45 min for 2 people and they charged for 51/2 hours) and they just plain wouldn't talk to us. We certainly are more than willing to pay our fair share. We left 3 messages (they have never answered their phone) and we sent 3 emails and a letter to the company asking just to talk to them. Nothing. No call, no email, they just keep sending the bill with late charges. And now threats. There are many reputable landscaping companies to choose from. This, in my opinion, isn't one of them. Next stop, a complaint to the BBB. read more

I've been using Rios Landscaping for years. They always do a great job, and are willing to tackle any jobs I ask them to do. They have even graveled my driveway. They are great, and very accommodating. read more

I tried to schedule a free estimate that was advertised on two occasions. Both times Maurice failed to follow up with me and I never did get an estimate. If this company has the money to advertise and can't follow up on leads, then I don't expect they will be very reliable with their landscaping either. Too bad, Maurice seemed very nice over the phone. read more

Rios Landscaping charges very high prices for what they are truly capable of delivering. They did a good job aerating our small lawn, then fertilizing it. They spread mulch around the borders of the lawn. They were then supposed to put gravel down on a pathway. That was back in March. It's now July. Initially Juan stated that he couldn't locate the same gravel. I get that. I don't need a perfect match. I've spoken with Shelly, and we identified a place that sold a gravel that's close enough. Now Shelly doesn't return my calls. Customer service is awful. They charged $2,000 for aerating/fertilizing and spreading bark. I paid that thinking that I would get a complete job. Our original bid was $2,400. We decided to not have them plant the arbivitae small trees. That brought it down to $2,200. They did refund $200 for not putting down the gravel. I can find someone way cheaper to fertilize and mulch my lawn. When it comes to any hardscaping this company is just not capable of delivering. read more

People, You are So SAD!! I've been a customer for 6 months now and I am truly disappointed to hear about how these people rate "our" company. Are they perfect? No. But I've never had a company take such good care of our landscape or understand what we want and create it in our landscape. Juan & his crew brought out every personality and incorporated all the important details that we could not say into our landscape. Are they professional? Yes. For a small very busy company they are just plain, awesome. They have a family of all boys and they have many activities they are juggling and trying to keep up with all the customers. How many moms could you say can do the same.. Its family owned and ran business (I could not have done this, period, with my 3 children and I was and am a stay at home mom/wife) How is it that when a person does not get everything just so, they have to exploit others to bring them down? This company came in took our ordinary yard and turned it into something so amazing that I would rate it a thousand stars if it would change the outcome of these yelp reviews. They are wonderful people and we have never disputed the price (if you want a bargain go to your local home goods store-good luck cause you don't even get what you pay for "They're not even licensed, Insured or bonded with L & I"). We have heard and have had issues with nightmare companies and Rios and his company have always gone beyond what we've expected and have never cheated us in any way. They even credited us $$ after two of our biggest projects were complete. Their reasoning from Shelly was, I quote: Since we did not spend the complete amount of time on the project we quoted you we do not feel it to be fair for us to charge you the whole amount therefor we are giving you $XXX.xx back. We greatly appreciate you giving us this opportunity to create a wonderful outside living area and we hope to work for you again. So, I am probably not the only person that has received a reimbursement from Rios. What company gives you an estimate you sign it and when the job is done they go beyond and give you back money. It's never happened to us in 40 years owing our home. Do we feel the price may be higher than what we want to pay, of course but when you go shopping anywhere what do you do? Complain about the cost.... This is somewhat, human nature but if you cannot afford something you don't buy it and or do it yourself. Why bring others down just to bring yourself up. It destroys their very lively hood of these small family businesses and just because you are miserable in your own life why try to destroy someone else's that you only know based on your own "poor" expectations. Like I said before, are they perfect? No. However, who is? I will use this company until the end. They've given my family who loves to be out doors an opportunity to enjoy what we have and that's what its partly about, getting more time with family & friends. You Do Know that it Takes More Energy to be Destructive and Negative than it does to Bring Joy & Happiness? God Bless and Good Luck to those who want to create misery. Bothell/Mill Creek Family read more

Its unfortunate that I have to be the first person to write a review on these guys, and that its a mediocre one. We hired Juan and Shelly to do some work on our house in Seattle - most of it involved clearing the old garden / lawn and putting in new sod, new garden boxes, removing part of a fence and building a replacement. We also got them to do some work on our stones. Everything was really good, except the stonework, which was a complete disaster. They used polymeric sand, as we'd requested, but clearly had no idea how to do it correctly and it didn't set properly. The work was done in May, and by June, even with so little rain in Seattle, a huge amount of it had just washed away. They offered to come back and fix it, which they did, but just doing a couple of sample areas, which if they were successful they'd come back and finish the whole area. Well the spots they 'sampled' ended up even worse than they were previously. Juan did offer a refund if they weren't able to get it right. I asked Shelly (numerous times, by email and by leaving voicemails) when they were going to come back and check on the areas that they'd sampled . . but no response at all. Then I just asked for the refund. I even gave them a 2 week deadline to get back to me, before I'd put some reviews on-line, and file a complaint with the BBB .. again, no response at all. I filed a complaint with the BBB this morning, and am now putting this review on Yelp. If you want some garden work done, these guys are great, but if you need anything done with stones, or pavers, or paths, please don't use them. We now have a back garden that we're fearful of letting our 2 year old play in, in case she trips in any of the holes and falls onto the sharp stones. They were good enough to offer a refund, and that's all we want. read more