I recently had my first appointment here, which I scheduled as a routine cleaning. However, I was…read moretold they needed to do an initial exam first. I was assured everything would be covered by my insurance and that I wouldn't owe anything at checkout. A few weeks later, I received a bill for what was labeled as a major care procedure--even though all I had done were X-rays. It turns out they used a panoramic X-ray machine that isn't considered preventive care, but this was never explained to me during the visit. When I called to ask for clarification, the staff member simply said, "you should know that," which was very unprofessional. I'm now hesitant to return for a cleaning and will likely be looking for a new dentist in the area. Clear communication and transparency about billing go a long way--unfortunately, that wasn't my experience here. -Update 10/08/2025 I went in today for my scheduled cleaning, checked in, and waited about 10 minutes in the lobby before being told that my appointment was canceled--solely because I had left a negative review the day before. This kind of unprofessional behavior is unacceptable. Rather than addressing patient concerns, they chose to retaliate against honest feedback. Between the surprise billing from my first visit and now being refused service for sharing my experience, I can't recommend this office to anyone. Don't go here unless you want to waste your time and money. Transparency and professionalism clearly aren't priorities here.

The worst dental care, or any care for that matter, that I have ever received. Firstly, I was told…read moreI was fully covered by my Medicare and Medicaid Insurance, and would have nothing to pay. 30 minutes into my first treatment and the owner comes in and says I owe $322. After a few minutes of to and fro she agrees to half it. Then my dentures were made and they were more gums than teeth. I don't know how they altered them, probably re-made them, but now they look like rabbit teeth. They are very painful and I have been back 6 times to have them slightly altered. Now, 3 months later, I can just about wear them for about an hour a day. Still very painful, also loose. I can't eat anything with them, can barely talk, they've fallen out completely a few times. The dentist said to me, rather than keep coming back, why don't you just use Polygrip. That said it all to me.

Wow! I've lived in Pawleys Island 30 years. I've been to multiple Dentists, but I have to say…read moreGentle Dentistry is one of the Best! The Cleaning & X-rays were fast & efficient! Yesterday the Wonderful, Kind & Very Gentle Dentist filled in the base of my tooth, Without a shot to numb it!!!! I Love having Options and hate needles! My tooth is perfect, like it never happened! Wait time was minimal, and the Staff was Kind & Efficient! Finding a Gr8 Dentist that caters to Cowards is Such a Blessing & eases the Stress Factor!

Love Dr Moore. She is the best! She is always positive and kind. ready to help her patientsread more

With all the trips to Murrells Inlet Dentistry I'm making...I'll probably be getting an address…read morechange from the post office real soon. If you have to decide on a Dentist please call for an appointment here. I can remember the first time I came here. It was east to find. I just had to look for a tall toothbrush and a big molar tooth for a mail box. It is located across the street from Chic-fil-A. In Murrells inlet. I turned right just before the bristles. There was handicap parking right in front of the building. A ramp to the left of the office. Very convenient. That toothbrush out front has outlasted many hurricanes...when my toothbrush starts to look like that one; I know it is time for a new brush. If they ever take it down I would never know where to turn right. Walking inside it seemed everything was so bright and clean. I was thrilled to find a dentist to be able to see me. There was soft calm music playing overhead. Sarah and lane at the front desk were so friendly. They helped me with finances as well. I had to retire early due to cancer twice. I was unable to see an eye doctor or dentist during my chemotherapy. I think I was too sick and weak to see one anyway. My financial situation changed a bit. I signed up for their insurance program. When I met the dentist she was so kind, gentle, and caring for my overall wellness. While she examined me she hummed lightly and it was very soothing. Today I had some filling work done on me. The last few visits had some teethed pulled that needed pulling. I was making quite the coins from the tooth fairy. I hand made a small tooth fairy pillow for Bev one day. The white felt tooth is the pocket that holds the tooth. Now I'm using it. I was not able to keep the actual tooth so I drew a picture of my tooth and put it in the pocket. See photo below. The next morning I had a quarter. I told Bev when she got her lower denture implants done... that she now needs to pay the tooth fairy back for all her teeth since she is getting new ones. Isn't that how it works? Anyway if you are looking for a fabulous Dentists come see Murrells Inlet Dentistry. They are wonderful. Tell them Willie sent you.

I had to wait 2 weeks for appointment (told them I had a tooth cracked) which I understand the wait…read morebut then when I arrived 15 mins late because I entered their business in google & it led me a wrong place,they all had an attitude when I walked in & told me they gave my appointment to someone else... they seemed to not even want to see me at that point & barely looked at me while I stood there wondering what to do & the woman said we will see what we can do like my appointment was in question... I could feel their annoyance which was a bit over the top... you can still politely tell someone I'm sorry but you were late.. but they treated me like I just did something bad on purpose ... The girl Sarah (at the end of my 5 minute appointment) went to set up another appointment with me & asked how I was as she looked away to type & I just politely said I was okay just a little upset that I took the whole day off & whoever booked me on the phone said they would block extra time for me knowing it was more of a serious issue that my tooth cracked .. Then she told me she was the one who booked it & got defensive. ( I was actually willing to let it go but I just wanted to express a little disappointment) she proceeded try & shame me for being late & I said I didn't do it on purpose you must know this is an issue with the address & she kept saying well I shouldn't have been late if I wanted to be treated today & that she only blocked off an hour (which I would have also appreciated her telling me that on the phone when I asked how long should I block off for the appointment & she said she wasn't sure how long it would take so I just took the whole day off work smh) then she said I should have called to let them know I was running late if I wanted to get helped today.. but I told her I was driving on the highway and didn't want to get in an accident......l had to pull over off the highway stressed trying to find their other address & the next one was right not the one that first came up on google.. I told her I didn't like how she was speaking to me & was trying to stay calm but she started overtalking me in a condescending tone & we were both getting louder... she was saying they have been there for 30 years & it's not their problem but google's problem ect... I said excuse me I need to finish my sentence because she wouldn't let me finish... she was being very rude & I told her she was being rude as she had a smirk on her face... So, I had to pay $128 out of pocket just for a 5 minute session today where they took like 2 xrays of just the one tooth & that's all we did & I lost money calling out of work today too.. wasted my time making me wait 2 weeks for nothing, I could have gone to a better dentist office that would have helped me sooner.. the girl who took my X-rays today was very nice & caring making sure she was gentle while taking X-rays but the office is not friendly... I have to say in the past I really loved Dr. Ballangee she's great but I am going to a new dentist office as of tmrw I already got an appointment when I told them my situation... wow people who actually care unlike how I was treated here... this is the second time I was treated so rudely by staff here.. last time a dental hygiene routine was terrible the girl was angry & kept hurting me with sharp instruments forcefully, & splashing water up my nose & all over my face carelessly looking away then noticed she was squirting up my nose & said oh sorry, apathetically... it made me not even want to come back but I gave it a second chance here today because my tooth cracked & then because the confusing address thing they hated me as soon as I walked in ... there is truly no need to be so rude, condescending, & accusatory to people... I spoke to my family about what happened & they called our dental hygienist friend who referred me to another office so I am not returning here..some staff are very rude but some are very nice too but I don't have time to play Russian roulette with my money and time not knowing how they will be.

Dr Keller was recommended by my own dentist for Beverly (my roommate)…read more Bev was in need of some new dentures. Two weeks ago Bev and I both got the Flu. I think the medicine made her feel a little worse. Her tummy got upset. While she was heading for the bathroom I saw she was going to vomit. I handed her a plastic zip lock. As soon as she leaned forward a little she threw up ...her upper teeth shot out of her mouth like a shooting star across the sky. Like the shooting star Where it lands no one knows. My "nursey" face appeared and I ran to take care of her and I did not follow the trajectory of her upper dentures. Fear not ... two chihuahuas were hot in pursuit and on the case. After Bev felt better and returned to her chair . I could not find the dogs or her teeth. The rest of the night I was checking all the dog's mouths to make sure each had one set of teeth and not three. Days later no sight of the shooting star teeth. Time for new teeth anyway. They were loose anyway since she lost weight. We phoned for an appointment and got one for the next day. The time worked out perfect. Parking was wonderful. Handicap right out front. We had talked about her getting "all on 4 implant". In short..dentures that are surgically screwed into her lower bone. We walked into the clean bright office. A huge wall fish tank on the left caught our eyes. They name the fish. The office administrator Leslie sitting at the front desk was so kind and caring. Her smile lights up the room. She took us in a conference room to explain all they offered and we could pick and chose what works for Bev. Dr Keller came in to introduce himself and his gentle manor made both Bev and I comfortable in his care for her. The next team member we met was Tylor the lab tech, the creator of making Bevs smile beautiful. And we also got to meet Kelly. Kelly is the Surgical assistant. Her quiet way speaks loudly of the care she has for her patients. Now the first time we discussed the cost ... I won't lie to you we went right into "Sticker Shock". "Yikes" came to mind. This was something I really wanted for Bev as she had such a struggle with lower teeth being loose. She never wanted to use them. Then we talked some more and found out in ALL future follow ups are included in the cost. Equipment for care are also included. We were able to take out a short term loan we could afford and that helped us to pay for them. Today Bev is having the procedure. All of her prep visits, forms and wax impressions completed. They ordered enough medication for pre-op , Day Of surgery and recuperating days after the surgery. I'm not sure she will know her own name today. I look forward to her healing and being able to chew her food once more. She is very photogenic and the new smile will say it all. If you have read this review this far I'm sure you're curious about new dentures. Call Leslie and set up an appointment. Tell them Ms.Willie and Ms.Bev sent you. Premier Smile and Implant Center in Pawleys Island SC.

Positive 5 stars...........(root canal) The hardest part is getting in the chair. Once in the…read morechair no pain. You will know what needs to be done. During the procedure you can signal a stop or rest anytime. I did not need a stop during my root canal. Thought I would the night before. I recommend Dr Piepenbring (and his whole staff) to everyone. However, if I need any future work done,,,, Don't take my appointment. He's a busy doctor for a good reason.

I would highly recommend Dr. Piepenbring, he is excellent at what he does. I was so surprised how…read morehe squeezed me in the next day at 7am to alleviate the immense pain I was in. He had me in and out quickly and walked me through every step of the procedure. A few days later he called to make sure everything was alright, what service!

I recently was referred to this Dr. for a tooth implant. I moved to the area about a year ago and…read moreit's very difficult to start over finding Doctors. I had the first part of an implant put in and was very happy with the surgeon and the entire office staff. They make you feel at ease and very comfortable. They explain everything very well. The instructions after surgery were very clear and they are very patient if you feel you have any issues or questions. I highly recommend this practice for any oral surgery needs. They are very comforting and don't make you feel like cattle or dollar signs $$.

I had a toothache, called, was seen that afternoon and received excellent care from the time I…read morewalked in until the time I left. It was a great experience and trust me, I was nervous. Everyone was wonderful and made me feel as comfortable as possible

I had botox and juvederm contour filler. Haley, a nurse, was very professional and experienced…read more She knew exactly what I needed. My bill was $1,700 for the treatment. I was shocked when I put in my credit card and I was expected to pay a tip. A 10% tip would be $170, a 15%=$225. I always give a 20% tip when I get a massage or a facial because these people generally are not paid a big salary. I have never been asked to leave a tip. to a nurse for a face treatment, and I have had many. I called several friends, and they also had never heard of tipping a nurse, especially when the bill is so large for an hour's treatment. I'm wondering if this is the norm in Myrtle Beach. Haley is 5 STARS

Lindsay is an amazing esthetician!! She goes above and beyond and genuinely cares about her…read moreclients. The hydra-facial is one of my favs, its so relaxing with wonderful results!! Thanks again Lindsay!!