The customer service very unprofessional front desk person. First thing out of her mouth we don't…read moretake the insurance I walked out without looking back. Went to another practice pulled tooth readying for an implant so this dr lost me as a patient before I sat in the chair. You're going to lose more patients from your lousy reviews

Uncaring Cold Never…read moreintroduced herself. Jabbed me with needle. Gagged me with gauge. Left the room when she was done. Assistant read at home instructions and gave me the sheet she just read to me!

Pearl's Dentistry is AMAZING!!! Not only did they get me in on a same-day, short notice…read moreappointment...they were fast, efficient and extremely kind. From the moment I made my appointment with the front desk (I'm so sorry, I don't recall his name...Mike??) From the xrays to the dentist, it was top notch service from beginning to end! Although I'm from out of state, my mom and my brother (whom are locals) will be using this dentist office for all of their dental needs! They were taking great precautions for COVID as well. Thank you to EVERYONE at Pearl's for being so great at your job and outstanding in customer service.

I recently had my first appointment here, which I scheduled as a routine cleaning. However, I was…read moretold they needed to do an initial exam first. I was assured everything would be covered by my insurance and that I wouldn't owe anything at checkout. A few weeks later, I received a bill for what was labeled as a major care procedure--even though all I had done were X-rays. It turns out they used a panoramic X-ray machine that isn't considered preventive care, but this was never explained to me during the visit. When I called to ask for clarification, the staff member simply said, "you should know that," which was very unprofessional. I'm now hesitant to return for a cleaning and will likely be looking for a new dentist in the area. Clear communication and transparency about billing go a long way--unfortunately, that wasn't my experience here. -Update 10/08/2025 I went in today for my scheduled cleaning, checked in, and waited about 10 minutes in the lobby before being told that my appointment was canceled--solely because I had left a negative review the day before. This kind of unprofessional behavior is unacceptable. Rather than addressing patient concerns, they chose to retaliate against honest feedback. Between the surprise billing from my first visit and now being refused service for sharing my experience, I can't recommend this office to anyone. Don't go here unless you want to waste your time and money. Transparency and professionalism clearly aren't priorities here.

I'm VERY happy with this office staff and Dr. Miller. Been here two years, came from NY, and feel…read morevery lucky to have had this recommendation. Dr. Miller has a great attitude and is very professional and so is his staff

I went through a list of dentists in the area trying to find a dentist that didn't just take ex…read morerays and look at your teeth and send you somewhere else. Every dentist that we went to in South Carolina just wanted to send you to somewhere else. We are on social security and can't afford to go to all these different "specialists ". Just had 2nd appointment and very pleased with staff and Dr Miller.

The very best dentist ever at doing crowns; both my husband and I have had the same experience…read more Very good dentist, good rapport with patient. Excellent fitting crowns and temps on first try.

Dr. Todd did a horrible job filling my teeth several years ago. I switched to her because she was…read morecloser in distance than my other dentist, HUGE mistake! She filled teeth that did not need to be filled and I am still dealing with her less than adequate dental care. I went back to my old dentist a couple months later who wondered why she did what she did and said she most likely compromised the integrity of my teeth. He was right...still kicking myself for ever walking into her office! The other one star poster is also spot on! PS I believe Terry K (5 star reviewer) may work for Dr. Todd. Go to her website and look under staff, Terry Kush...Financial Coordinator.

I have been going to Inlet Smiles for Dentistry for several months now and D. Millar and his Staff…read moreare top of the line Very Friendly Experts , caring, and are very professional. Easy to set up appointments Available for Emergency if needed. Follow-ups are top of the line. Would recommend them to averyone I know. Can't say enough about how positive I have found them to be. They explain every this in davance to you and work with you to make sure your happy with their serverces. Tom Mathews Five Stars

After reading multiple poor reviews on google and even seeing this office is likely scamming people…read moreI'd like to share my experience with Inlet Smiles here to the users of Yelp. The front desk staff is very unprofessional in particular Crystal. I walked in and received a can I help you this morning no warm greeting or hello. I have been a patient of this office for 20 plus years and Crystal pretended to have no clue why I walked into the dentist office this morning at my scheduled appointment time. After spending 15 mins on the phone with Crystal the previous day and being a patient of the office she has worked at for I'm the majority of my life you'd think she'd had more grace and skill when it comes to customer service. Maybe this office should prioritize interactions with patients but they may be out of practice as I never see folks in the waiting room. Also I've never seen a dentist that wasn't Dr Miller (owner) stay at this office for an extended period of employment. The dental hygienist became offended and borderline hostile after asking her to look into my chart to see what we have been doing previously for my care plan. While cleaning my teeth she picked my lip with her tool, I understand that accidents happen but this is why patient handling is important and at the bare minimum an apology for the accident would have been appreciated. Though an aplogy was never spoken. She then informed me we are not doing fluoride today because my insurance does not cover it. There was no offer to receive fluoride which they recommend every visit and can add on to service. I had to request fluoride and then was asked again before I received it. The only nice person in the office is the woman that handled billing at the end of my visit she was professional and kind. I've never had a more unpleasant experience at the dentist and from other reviews of The Smile Center it seems I'm not the only one. God forbid you have something to say that Dr Miller does not agree with for example I was dropped as a patient after writing a review sharing my experience at this office. Luckily I live in the lowcountry where there is no shortage of dentistry options. I recommend Murrells Inlet Dentistry or any other dentist office than Inlet Smiles in Murrells Inlet. Thanks Dr Miller!

First, let me begin by saying that I am a patient of Dental Smart, Murrells Inlet. I called Dental…read moreSmart yesterday with an aching abscessed tooth. I was told by Dental Smart, they could not see me until the middle of October. Didn't Dental Smart ever hear of a dental emergency? Dental Smart never bothered to ask me my medical history, or even try to squeeze me in for this dental emergency. In my opinion, for being a "Dental Care Center" this place DOES NOT CARE about the health of their patients.

I went to have a cavity filled. The dentist explained what he was going to do which was fine but…read morewhen I got the anesthesia shot it was painful more than I'm used to. My jaw hurt for couple days afterwards which I am not used to and I think it is partly from the shot. I also got 2 shots, the 2nd didn't hurt as much for I was going numb from the 1st. Seemed to do a good job though on the tooth.

I had a toothache, called, was seen that afternoon and received excellent care from the time I…read morewalked in until the time I left. It was a great experience and trust me, I was nervous. Everyone was wonderful and made me feel as comfortable as possible

From the owner: Specializing in: - Dentists…read more- Cosmetic Dentistry

THE MOST UNPROFESSIONAL company I have ever had the misfortune of dealing with! Thankfully we found…read morea true oral surgeon for my son to have his wisdom teeth removed that has the safety precautions in place And KNOW what they're doing!

I am writing to express my deep dissatisfaction with the care my 17-year-old son received during…read morehis recent wisdom teeth removal at your office. The overall experience--from the pre-procedure communication to the post-visit interactions--was unacceptable. First and foremost, I was extremely upset to that Dr. Covington told my son he could die from anesthesia. This is an inappropriate and alarming statement to make directly to a minor without first discussing it with a parent or guardian. Conversations regarding potential life-threatening risks should be handled with sensitivity and communicated directly to the parent. We were presented with only two options for the procedure: anesthesia or nitrous oxide, both of which we paid for out of pocket. At no point were we advised that local numbing was a viable option. Furthermore, my son felt everything during the procedure despite receiving nitrous oxide--something we were not adequately prepared for. Following the procedure, I left three voicemails requesting a letter of medical necessity. When I finally received a call back, the billing representative was rude and unprofessional. She questioned why I was requesting the letter since insurance had covered the procedure. This line of questioning is not appropriate; patients should not be interrogated when requesting documentation related to their care. Due to these issues, I will not be recommending your office to anyone, and I am incredibly disappointed in the lack of professionalism and compassion shown throughout this experience.

Both myself and wife have used this practice. I cannot express how fantastic the dentist and staff…read moretook care of us. The results of my wife' s teeth was fantastic ,like a miracle ! For me it was new dentures and implants.

Great dental practice that looks at the whole picture including evaluating my airway to detect…read moresleep apnea episodes. Gentle patient dentist with kind office staff. Thank you!!!

I kept having headaches and sinus problems. Turns out an old root canal still had a root that…read morecausing problems. My dentist referred me to this office. Having experienced a procedure like this before I was a bit tentative. The staff at Coastal Endodontics is fabulous. They greeted me the moment I entered. Then I was led back to "the chair". However I was pleasantly surprised!! "The chair" was comfortable and the doctor and his helper made me feel at ease. The experience was nothing like I feared. Pain was managed very well by them. The entire staff is so friendly and adept at their tasks. I would highly recommend this office and if ever needed again, would return.

Awesome doc and staff and comfortable surroundings.Will definitely recommend to my friends and…read morefamily.