My driver's license for Bluffton shows the wrong address, even though SCDMV has my correct address…read more It also shows my weight as 100 and my height as 5 ft when I weigh 200 and am 5 ft 8 in tall. This kind of sloppy service is ridiculous.

They cruel no help no negotiating need clearance letter for something clear they refuse to helpread more

I had to stop by the Chatham County Tag Office today to update my vehicle title, and honestly it…read morewas one of the most pleasant government office experiences I've had. From the moment I walked in, everything felt organized and efficient. The clerk who helped me was incredibly kind, patient, and genuinely helpful. She walked me through the process, answered my questions without making me feel rushed, and made what could have been a stressful errand surprisingly easy. It's not every day you leave a tag office in a good mood, but the customer service here really made the difference. Big shoutout to the staff for being so welcoming and professional. If you need anything title or tag related in Savannah, this office made the process smooth and painless.

The reviews were true and I was highly surprised but definitely content with the outcome…read more Upon walking in you go through a line and they clarify why you're there and if you have the right documents (that saves a lot of time). I got my number and waited only for a little even though they were busy. I was literally in and out of the DMV in 15 minutes and never in life has that happened to me.

6-18-24 Yes that's…read moreright I am reviewing the DMV. A government agency that in the end wasn't as painful as you would expect. Thus the review to share my experience. First off I just moved to South Carolina. You have 45 days to change your license, registration and title. This is no easy feat on top of moving and unpacking. So you start at the Ridgeland Court House and you have to pay them tax to have your car here. You bring your license registration bills in your new address and a passport on your name. All names need to match. You pay them they give you receipt they send you a bill to pay the tax annually. Next you head here to the location for everything else. So we start with the drivers license you fill out a form, show you paid the tax and they have you take an eye exam. Now this is why they earned four stars as they were very patient as I tried to figure out what was in the view master. Let's just say that the glasses I wear are only needed for reading not driving thankfully. You then get your photo taken and they take your old license after you sign a release. Next up and visit, I have to bring my title and they take it and send you a South Carolina title in the mail. Now they need the actual title so you can get the car registered and they give you your new license plate. Note a couple of important items both license and registration is done at this location. Also bring a check or cash to avoid additional fees. Yes they will take your out of state check from where you just moved from. Limited photos in my review, as I didn't want to get thrown out for taking pictures in a government building. Wait times here are very little in and out in 30 minutes no appointment needed

If you need help, go somewhere else. They act like they hate their job. One or 2 nice ladies but…read moreeveryone one else...

impossible to get phone calls or any communication from bluffton dmv; their reviews are…read moreuuuuuggggllllyyyyyy. here my complaint: after numerous phone calls, I have been unable to get the Bluffton DMV to respond in any way, by phone by email - nothing. They get by with us by having a catchall recording, saying if you have any questions to call Columbia, which is typical of this place. My complaint is about the inadequate drivers license process and now having to stand in line for hours trying to get some kind of mitigation, this based upon Columbia telling me that's what I had to do ridiculous When I got my drivers license a few years ago, I had no reason to review it in detail. Let the buyer beware, however because rather than using my current recorded South Carolina DMV address for my apartment on the drivers license, they used my house that I own; other things - height 5 feethah! I am 5-8. Wait 100 pounds. No I'm not dying like that. I have 200 pounds in weight. How does this kind of incompetency get by? This is a South Carolina government agency correct? No wonder people complain online about this place in Bluffton try reading the reviews

The drivers test dept needs to be restructured. As it is now, there is little to no consistency…read morewith taking the test. We have been informed numerous times to be at the DMV by 1pm Monday thru Friday, only to be turned away because of bad weather , not enough people to make it worth while, not enough instructors, etc. Now we are told to make an appt 2 weeks out or to be at the DMV by 8am. That has never been devulged previously. Your instructors are not the same, one is strict and one is much more relaxed. Needless to say but all Instructors must be on the same page. Get consistency within this dept ASAP. We showed up at 9 am this morning and the drivers test was already booked and not taking anymore drivers. This place is insane with their non consistent policies. It is apparent that no one gives a darn what happens or how this DMV looks to the Public.

This was the worst DMV I've ever been to in GA or any state. Most of the workers are actually…read morepretty nice but all overshadowed by an old cretin named "Billie" that's at the counter. I was there for several hours overhearing her "customer service" where she spoke to not one single person like a regular human being. She would condescend to and speak to any customer like a child. She cannot seem to hear anything you say properly and gets upset when you point that out. After repeating myself for the third time she became agitated and started an argument with me, where after she was told her customer service is horrid, she responded with "well you're not good either" like a toddler! The other young woman there was fantastic and the older gentleman was also very kind. Needless to say Billie needs to be fired ASAP.

A lot of things, they were honestly kinda rude, disrespectful, and unhelpful. My experience there…read morewas worse than I thought. I had the things needed, but they asked for more. Maybe getting better people who are respectful and nice there well help an awful lot.

SCDMV here on Orleans Road across the street from Citadel Mall is a great spot for all DMV issues…read more Check in person is very efficient and knows her job. The numbered tickets are a great system keeping clients moving!! I like this location because big space and lots of chairs to sit down while waiting. Helpful Staff easy process for me getting an updated Real ID! Easy 5 Stars !

Let's face it- all DMVs are stressful and unless you're 17 and excited to start driving, you're…read morenever there for a pleasant reason. I have seen SCDMV go through many iterations and locations and I believe this location at this time is doing a great job. You start waiting in a line to learn which line you should be in. I know. At this point though they have it worked out pretty well and today the person at this first line was able to help me (turn in plates of a sold vehicle) so I don't have to wait in another line!

There's no joy in Mudville when the calendar shows DMV. To press the point a bit harder I added a…read moresticky note to refrigerator and the front door. Three of the buildings sides were overflowing with vehicles. Through the glass, at first quick glance, I commented to myself about the comparative components of a human fish tank, cimplete with winding lines and festering peoples patience. The number assigned to me was twenty digits away, pleanty of time to fill out forms and double check your answers, its always a good idea to bring your own writing instrument. One by one the numbers came and went as did their ticket holders, hallway lines now stretched to the doors on two sides. Through it all, employees kept a wonderful pace of work flow, undaunted by the multitude of customers that seemed to enter at a relentless pace.

If there is one place on this earth worse than hell, it's the DMV. For a little background I've…read morelived in Kansas City Kansas, Charlotte NC and most recently Austin TX and of course I've had to deal with vehicle issues in all those states. With that in mind and giving away the ending up front, Summerville DMV is the worst in many ways. First off, the people there are fairly nice so I have no issue with them however that's where the pleasantries cease. In Texas the DMV takes max 30 minutes. My 3 times at the Summerville DMV has taken an average of over 2 hours. In fact, besides Weds, they open at 8:30 am and I get there 30 minutes early to a line already wrapped around the building. That's right, 30 minutes early and you're late. Next up a small tip, before going visit the website and print/fill out all your paperwork up front. I will say this process could be sped up if this part was automated and could be finished online, but I digress. After finally getting a number, be prepared to sit or stand as seating can be limited. This will take at least another hour. The next issue I have is the state nickel and diming us everyway they can (vote wisely people). For context, a license in SC cost $25 where as TX is $10. After moving here I had to switch my plates out. Plates in TX are $20 when I moved there, here it's $350. I asked the lady, what the heck the costs are for and she explained to me: This supports freeway infrastructure (FREE way?), the plate, the county and sales tax. That is by far the most expensive I've had in the other 3 states I have lived in. Also note Texas doesn't have state income taxes..... Next up two of my visits the agents had computer crashes, in fact the last time I went the lady told me her computer crashed twice before it crashed on me, thus having to redo the process. This was another slowdown that should be addressed and considering they get so much money for services they don't provide new computers should be a no brainer. Finally, I think they have a staffing issue as they have approximately 30 stations and they're never more than 2/3 filled. In my opinion put a body at each terminal and get more people in and out quickly. Overall, I don't think it's fair for me to grade SC DMV vs other states b/c, and I'm going to be brutally honest here, SC processes and standards have always stunk (lived here before I moved to other states). But what I can judge on are inefficiencies and price gouging that occur. While there are other DMV options I feel it will be much the same so we're kind of stuck as this is what was voted for. I'm not saying anything new so I'll end up with this; I hate the SC DMV.

Nothing changes in this place. I couldn't renew the registration of my car because they "had no…read morerecord" in their system so I had to go to the county office first and have them generate a tax bill and pay the property tax and only then come back to the DMV in the same building Monks Corner I had to bring the stickers and registration from previous years for them to find the vehicle so they can generate the "registration" and give me a sticker with the August 2026 expiration date When will someone reorganize this incredibly inefficient bureaucratic white elephant 10 windows but only 3 people working, 55 minutes of my life gone forever because I have about 20 people ahead of me

The DMV is connected to the Treasury and Auditor, which made paying bills and providing paperwork…read moreto the appropriate staff quicker and easier. However, the downside was that the line at the DMV was very long. What contributed to the long queues is that folks came in unprepared, holding up the line. While I understand that that is the nature of the DMV, it doesn't mean it has to be this way! I hope that staff will look into optimizing their operations like how the DMV in Ladson did, which is asking each person in line what they need assistance with before they ever reach their seats or stations.

Still under staffed for many transactions types and I had to return due to delays. But all things…read moreconsidered, I think the Leads Ave branch has it going on. I went just as lunch was over on a Friday and was in & out in 38 minutes. So I can't complain too much... CONS: I doubt any were sitting in the lobby, but it wasn't as customer friendly as I would have expected when the goal is to collect taxes. PROS: I think just about everyone employed there is one.

the lady at the front desk when you first walk in to get you're ticket number was extremely rude…read moreand impatient. As someone who works in customer service I found her attitude horrible for someone who's face is the first thing people see when you walk in.

I needed to change my name due to getting married so I had to visit this office. I went online,…read morefilled out the paperwork, and scheduled the appointment for 11am today. I walked in at 1045, checked in at the kiosk, and was back in my car by 1105AM. Super quick and easy as long as you come prepared.

After trying over and over again for at least an hour, I finally got to speak to someone who did…read morenot give me at least a chance of why I needed an appointment. I tried to tell her that I had my mother-in-law's death certificate. She muttered back and HUNG up on me! I simply would prefer to NOT to receive any further salary which would need to be returned. I need someone who is willing to get me an appointment at the Tobias location. Thanks for your cooperation.