Unethical work practices. Payment guidelines not clear, and unsafe maintenance practices. Constant harrassment on day of payment and 10 to 20 calls a day when one day late. Was 2 days late driving into a gas station a truck blocked me in, not knowing whom it was suspecting car jacking I maneuvered around, continued chase attempting to block in I then feared for my and my girlfriends life maneuvered again, truck continued pursuit at a high rate of speed I then turned down a side road and was able to make out the name on vehicle as they passed and flipped me the bird. I am a 22 year Army Vet whom is 100% disabled due to traumatic brain injury and PTSD from injuries suffered in combat. I have had life threatening issues with convoy operations and feel Rimtyme was malicious in its attempt to recover a 2 day late payment which put myself, my girlfriend and numerous motorist on the road IN DANGER with their unlawful hi speed pursuit. I had no idea what was going on who it was etc. Also the installation of my rims was not within any industry specs, the wheel studs are about 1/4 to 1/2 inch too short therefore again their maintenance practices are extremely unsafe. I complained they told me their policy is 5 turns on lug nuts, mine are 3 to 3.5 and well below Audi specifications. I have had to retorque lug nuts several times to ensure safe operation. In closing the business practices of this company are more like the works of a mafia style organization. Blatant disregard to safety in all aspects being vehicle maintenance, personal injury to innocent motorist and psychological issues caused by illegal and inappropriate bill collection. Im 46 years old 22 year veteran whom has resided in many states and countrys and have never thought I would see actions from a reputable business like the ones I have seen here. Please feel free to contact me if similiar experences have been witnessed by others.
Darrell
Noonebehind161@gmail.com read more