I bought my first car with jd byrider I didn't get the pushy sale man type, which was nice,my…read moreexperience was great over the course of 3 yrs I received multiple free oil changes. When ever I had a problem the service department really worked with me. They were a little pricey. But with all the extras it was worth it!

cnac finace company will harass you before your late on a payment. I haven't been late once but yet…read morethey call/txt mul times before you get a chance to pay them. if you can go somewhere else thats your best bet. they don't fix cars they guess then find a way for you to have to pay them. a/c broke they said they fixed it 2-3 times and I still dont have a/c they want more money. if you are able I would make this place my last choice. over priced used.cars and the warranty not covering much. when they did have to fix what was on warrant they put on used parts.

An honest review... Pros - great inventory, owner allowed me…read moreto drive car 2 hours to a mechanic of my choice, I provided list of issues and they immediately sent car to service, this was all before I even put down a deposit. Cons - breakdown in communication, awaited update from them and received cold calls.. seems like they didn't know what was going on and kept excusing themselves saying they are just so busy. Asking price for car was way too high, but never got far enough to speak on behalf of their negotiating. Pretty cold sales force. Not very friendly, too masculine and seemed old school. Poor sales skills and product knowledge. I would not buy a vehicle from here. And ultimately I did not.

I purchased a 2023 Jeep Grand Cherokee from Monster Motors after reviewing the vehicle listing and…read morecompleting the purchase process. The vehicle was advertised as being equipped with a Tow Package and Class IV hitch. After taking delivery and later inspecting the vehicle, I discovered that the receiver hitch and wiring was not installed. The missing hitch was not immediately obvious because the receiver location is behind a removable bumper cover on this model. After removing the cover, I confirmed that the vehicle did not have the advertised hitch equipment. Additionally, during the sales process, I was told that the vehicle would include an additional key fob. At delivery, only one key fob was provided. I have made multiple attempts to resolve these issues directly with Monster Motors through email, requesting that they provide the advertised hitch equipment and the additional key fob or reimburse the reasonable cost to correct these issues. Unfortunately, I have not received a response. I am disappointed that the vehicle did not match the advertised equipment and that my attempts to resolve this matter directly have gone unanswered. I hope Monster Motors will address these concerns and work toward a resolution. If they do, I will update this review to reflect the outcome.

I know it seems weird to review a dealer that I didn't buy a car from, but I had unusual…read morecircumstances, too. Having just been granted disability, I was in the market for a car and wasn't sure if I could get backpay to buy it out-of-pocket. Whoever I worked with (I'm sorry I don't remember a name, but it's been five years) made sure I knew my financing options if I couldn't get my money all at once (no one else was willing to finance me without a cosigner), and when I found out I could, was kind enough to provide the detailed write-up the government wanted. I was able to get a car thanks to Paradise, even though they didn't sell it to me. I'm definitely coming back if something happens to my car--they're the only ones I trust to help me out.

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

THE CASHIERS KEPT MY ALEXA…read more Also got into my bag today to unpack everything they tried to undercut me on and my Alexa echo dot is completely gone? I live alone the only place it could be in the bag I took it to cash American pawn so obviously after I told the guy I wanted my belongings back HE KEPT MY ALEXA

Great pawn shop with friendly faces!! The have a great selection of electronics and gold. They also…read morebuy and sell some purses and instruments!!!

I had a great experience with this shop in Ypsilanti! Dontrae does amazing bodywork--very skilled,…read moreprofessional, and pays attention to detail. He made my car look like new again and kept me updated throughout the whole process. If you're looking for quality work and someone you can trust, I definitely recommend this shop. I'll be coming back for any future work!

We had an absolutely phenomenal experience with this dealership from start to finish. We were…read moretrading in our lease for another lease and contacted nearly 10 different dealerships, but no one could come close to matching their pricing. They truly had the best lease deal we found. From the very beginning, the communication was outstanding. They responded quickly to all of our questions and even sent us a personalized video introducing our Jeep, which was such a thoughtful touch. When we arrived at the dealership, everything was seamless. There was no waiting around, the paperwork was organized, and the entire team was welcoming, professional, and genuinely kind. Our salesperson, Alleya was absolutely incredible. She was knowledgeable, responsive, patient, and made the entire process easy and enjoyable from start to finish. She truly went above and beyond to make sure everything was perfect. Mike from finance was wonderful. He made the paperwork simple, explained everything thoroughly, and made the financing process completely stress-free. Although we didn't get the chance to meet him in person, we also want to recognize Chris the sales manager. He was instrumental in helping put together the lease numbers and worked to get us an incredible deal. His efforts behind the scenes were greatly appreciated and played a big part in making this such a positive experience. After signing the paperwork, they took the time to introduce us to each department--including the service department and auto body shop--so we knew exactly who to contact in the future. They even surprised us with a gift basket full of goodies and Jeep accessories, including a Jeep duck, which was such a fun and memorable touch. This dealership truly goes above and beyond to make their customers feel valued. We drove an hour and a half to purchase our Jeep, and it was worth every minute. Between the exceptional customer service, unbeatable pricing, and thoughtful extras, this was by far the best car buying experience we've ever had. A huge thank you to Alleya, Chris, Mike, and the entire team for making this such an amazing experience. We highly recommend this dealership to anyone looking for a new vehicle!

I bought a traverse from Sundance on January 16th of 2026 and at the closing, I was sent to jay…read moremeyers to go over warranty options. I explained to Jay that I had never had good luck with extended warranty's and I wasn't interested. He told me there was no hidden clauses and this was literally bumper to bumper as long as it wasn't normal wear parts like light bulbs, battery, or brake pads. I paid the $2800.00 and 4 months later I have an exhaust issue that was a $400 fix and we were told it's not under the warranty because they consider the exhaust system "normal wear". Should've known better than to trust him and hopefully nobody else will sit down across the table from him and trust a word he says after reading this. In the photo is the part they changed and as you can see, they had to cut the part off. Crazy that something that is "normal wear" has to be removed with a saw. Sundance is only as trustworthy as the snakes they hire and train. Stay away from this hole.

no stars at all im calling a lawyer to see what i can do about a 2018 buck lacrosse awd premium car…read morethat was warranty and bout extra warranty and had it two days before back at sundance shop twice and nothing fixed after way over 2000 dollars in parts i put in it and to be contiued found out the car was purchased from canada and you cant get parts for it at any dealer or any mechanic shops in the us just down right pisst oofff bad sundance cars in lansing suck ass but let's see what our lawyers yes lawyers say

Will never be leasing or purchasing from here again. The maintenance team first told my wife to…read morereschedule her oil change because it was only at 50%. When scheduling when the oil light comes on at roughly 20%, she was told that she now has to pay to cover the oil change because of the lease. Of course, no one on their team "remembers" telling her to reschedule when the oil life was 20%. Before going in for her oil change, that she now had to pay for, her tire pressure was low. While inflating the tire at home, I noticed there was a nail in the tire and told her to inform the maintenance crew during her oil change. AS THEY ROTATED THE TIRES AND FILLED WITH AIR! their maintenance crew told my wife that there was no nail, and the pressure difference was due to the weather change. The nail is EASILY viewable and directly above the air valve. It had to be either incompetence or negligence that their crew did not notice the obvious nail in the tire. Now going in AGAIN to address the nail in the tire. The crew says that the tire is damaged and needs to be replaced, however they can't just replace one tire they will need to replace all 4. This place has completely lost our trust, and I no longer feel comfortable when my wife needs to take her car in for service without me there. THANKFULLY this is the last few months of our lease!

I've had consistently good service at Capital Honda. They have gone above and beyond to make me…read morefeel like a valued customer.