1. Kia of Jackson

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Jackson, MI

Kia of Jackson

3.6 (5 reviews)
Closed • 9:00 am - 8:00 pm

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Services - Kia of Jackson

Bumper repair

Auto frame testing

Rear-end damage

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RightWay Auto Sales

RightWay Auto Sales

(3 reviews)

I live across the street from someone who purchased a car from RightWay and I have to the loud…read moreexhaust and the brakes squeal like there a dying pig I would never ever recommend or go to RightWay

I have to say idk how this place has any reviews but this is the most scammy auto dealership I have…read morebeen too. I went in to check out a newer suburban and they asked to run a small credit check to see my score and I said fine. They were asking a ridiculous amount compared to others for the vehicle so I said not interested. 2 months go by and I am getting. Approval letters in the mail from credit companies for 44000 dollars which I never said to them I wanted to buy the vehicle or get approved. I just wanted to check it out and test drive it. They ran my credit multiple times unacceptable and lied to me from the beginning because I asked Brad Snyder the salesmen I'm not singing to be approved right and he said no just to check your credit score my wife was right there with me and my kids. Months go by I call them to ask why they are trying to approve me when I never asked to be and the lady I'm talking to who goes by Connie and believe last name Granger straight lies to me and says no we didn't run your credit they don't effect your score at all we don't do that. I know how the system works I've done it and know she is lying and ask to speak to manager. The manager comes on the phone his name is Dan and right away says yes we ran your credit you wanted to be approved for Suburban and I said no I never wanted to I was told it was to see my credit which was a lie typical. Then I said well the lady I spoke to completely told me they never ran my credit and you come on the phone and tell me right away yes we did. Come on people biggest scammers and dirty tactics playing dumb lol caught themselves in a lie. Don't trust them and I knew from the beginning I should have never signed any forms of paper but trust I shouldn't have given them car salesmen or woman always lie. Especially this dealership very dirty

Monster Motors - LoJack system they "pre installed" on my truck , improperly spliced or grounded

Monster Motors

(54 reviews)

BUYER BEWARE -- 85+ HOURS TO RESOLVE A VEHICLE PURCHASE!…read more My husband and I purchased a 2018 Toyota Highlander Limited from Monster Motors in Michigan for approximately $30,000. Shortly afterward, we discovered the rear AC did not work, the AC lines had previously been cut, and the undercarriage had extensive rust and corrosion. None of these issues were disclosed before the sale. What followed was an incredibly frustrating ordeal that consumed more than 85 hours of our time, including inspections, documentation, repeated negotiations, and travel between our home in Georgia and Michigan. Although Monster Motors initially agreed to unwind the original sale, management later reversed that position. We were told by sales manager Hayden that we either had to leave with a replacement vehicle or take back the original rusted Highlander. Even the replacement 2020 Highlander had issues, and we found ourselves negotiating over approximately $500 in repairs after everything we had already endured. Our experience with management, particularly General Manager Karley, was extremely disappointing. We found the process unnecessarily adversarial, communication inconsistent, and the level of customer care far below what we expected. To be fair, our salesman and the finance representative were pleasant and professional, and a few other employees were helpful. We genuinely appreciated their kindness. Ultimately, Monster Motors did resolve the situation, but a resolution does not erase the stress, inconvenience, and extraordinary effort required to get there. We were also dealing with the sudden death of a family member during this ordeal, making the experience even more difficult. My advice: Have ANY vehicle independently inspected, including the undercarriage, verify every advertised feature, and get EVERY agreement in writing. After spending approximately $30,000 and more than 85 hours trying to resolve this situation, we cannot recommend Monster Motors. Good customer service isn't just about making the sale. It's about standing behind what you sell and honoring your word when problems arise. Monster Motors lost our trust and future business.

I purchased a 2023 Jeep Grand Cherokee from Monster Motors after reviewing the vehicle listing and…read morecompleting the purchase process. The vehicle was advertised as being equipped with a Tow Package and Class IV hitch. After taking delivery and later inspecting the vehicle, I discovered that the receiver hitch and wiring was not installed. The missing hitch was not immediately obvious because the receiver location is behind a removable bumper cover on this model. After removing the cover, I confirmed that the vehicle did not have the advertised hitch equipment. Additionally, during the sales process, I was told that the vehicle would include an additional key fob. At delivery, only one key fob was provided. I have made multiple attempts to resolve these issues directly with Monster Motors through email, requesting that they provide the advertised hitch equipment and the additional key fob or reimburse the reasonable cost to correct these issues. Unfortunately, I have not received a response. I am disappointed that the vehicle did not match the advertised equipment and that my attempts to resolve this matter directly have gone unanswered. I hope Monster Motors will address these concerns and work toward a resolution. If they do, I will update this review to reflect the outcome.

Kia of Jackson - car_dealers - Updated October 2026

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