BUYER BEWARE -- 85+ HOURS TO RESOLVE A VEHICLE PURCHASE!…read more My husband and I purchased a 2018 Toyota Highlander Limited from Monster Motors in Michigan for approximately $30,000. Shortly afterward, we discovered the rear AC did not work, the AC lines had previously been cut, and the undercarriage had extensive rust and corrosion. None of these issues were disclosed before the sale. What followed was an incredibly frustrating ordeal that consumed more than 85 hours of our time, including inspections, documentation, repeated negotiations, and travel between our home in Georgia and Michigan. Although Monster Motors initially agreed to unwind the original sale, management later reversed that position. We were told by sales manager Hayden that we either had to leave with a replacement vehicle or take back the original rusted Highlander. Even the replacement 2020 Highlander had issues, and we found ourselves negotiating over approximately $500 in repairs after everything we had already endured. Our experience with management, particularly General Manager Karley, was extremely disappointing. We found the process unnecessarily adversarial, communication inconsistent, and the level of customer care far below what we expected. To be fair, our salesman and the finance representative were pleasant and professional, and a few other employees were helpful. We genuinely appreciated their kindness. Ultimately, Monster Motors did resolve the situation, but a resolution does not erase the stress, inconvenience, and extraordinary effort required to get there. We were also dealing with the sudden death of a family member during this ordeal, making the experience even more difficult. My advice: Have ANY vehicle independently inspected, including the undercarriage, verify every advertised feature, and get EVERY agreement in writing. After spending approximately $30,000 and more than 85 hours trying to resolve this situation, we cannot recommend Monster Motors. Good customer service isn't just about making the sale. It's about standing behind what you sell and honoring your word when problems arise. Monster Motors lost our trust and future business.

I purchased a 2023 Jeep Grand Cherokee from Monster Motors after reviewing the vehicle listing and…read morecompleting the purchase process. The vehicle was advertised as being equipped with a Tow Package and Class IV hitch. After taking delivery and later inspecting the vehicle, I discovered that the receiver hitch and wiring was not installed. The missing hitch was not immediately obvious because the receiver location is behind a removable bumper cover on this model. After removing the cover, I confirmed that the vehicle did not have the advertised hitch equipment. Additionally, during the sales process, I was told that the vehicle would include an additional key fob. At delivery, only one key fob was provided. I have made multiple attempts to resolve these issues directly with Monster Motors through email, requesting that they provide the advertised hitch equipment and the additional key fob or reimburse the reasonable cost to correct these issues. Unfortunately, I have not received a response. I am disappointed that the vehicle did not match the advertised equipment and that my attempts to resolve this matter directly have gone unanswered. I hope Monster Motors will address these concerns and work toward a resolution. If they do, I will update this review to reflect the outcome.

This is a really great place stumble across it an accident but I'm really glad we found it Joe was…read morereally great to us really honest and helpful really a great guy really helped us out a lot I'd suggest this place to everybody stop in if you can't find what you need he will help you find it truly a good guy

From the owner: The staff here at Midwest Vehicle Group has been happy serving the Michigan Center, MI area and…read morewould love to help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase.

I live across the street from someone who purchased a car from RightWay and I have to the loud…read moreexhaust and the brakes squeal like there a dying pig I would never ever recommend or go to RightWay

I have to say idk how this place has any reviews but this is the most scammy auto dealership I have…read morebeen too. I went in to check out a newer suburban and they asked to run a small credit check to see my score and I said fine. They were asking a ridiculous amount compared to others for the vehicle so I said not interested. 2 months go by and I am getting. Approval letters in the mail from credit companies for 44000 dollars which I never said to them I wanted to buy the vehicle or get approved. I just wanted to check it out and test drive it. They ran my credit multiple times unacceptable and lied to me from the beginning because I asked Brad Snyder the salesmen I'm not singing to be approved right and he said no just to check your credit score my wife was right there with me and my kids. Months go by I call them to ask why they are trying to approve me when I never asked to be and the lady I'm talking to who goes by Connie and believe last name Granger straight lies to me and says no we didn't run your credit they don't effect your score at all we don't do that. I know how the system works I've done it and know she is lying and ask to speak to manager. The manager comes on the phone his name is Dan and right away says yes we ran your credit you wanted to be approved for Suburban and I said no I never wanted to I was told it was to see my credit which was a lie typical. Then I said well the lady I spoke to completely told me they never ran my credit and you come on the phone and tell me right away yes we did. Come on people biggest scammers and dirty tactics playing dumb lol caught themselves in a lie. Don't trust them and I knew from the beginning I should have never signed any forms of paper but trust I shouldn't have given them car salesmen or woman always lie. Especially this dealership very dirty

I took my car in for an oil change and to fix a shaking steering column. The prices were very…read morereasonable, and the owner was competent, ethical, and friendly. I would highly recommend.

From the owner: Youll find the best pre owned cars and trucks here. Find a great priced vehicle that is perfect for…read moreyou. Get complete auto repairs so you can stay on the road.

Nice guy. Helped me out. Cool desk. Had a good time. Quite enjoyed the experience. Seems like a…read moregood group

We had to look for a different vehicle for me ,as my old car wasn't worth putting money into it…read more Was our 1st time to their lot. That a lot of cars trucks. We were greeted out in the lot by Kailyn she was such a knowledgeable employee and had a smile on her face, she went above and beyond. Hope her boss hears what a good job she did. Thank you again Kailyn. Love our chevy Equinox

Pretty cool place, has some interesting yard art. It has a…read morelot of different vehicle playing around that could be used for front yard artwork. Some of the vehicles are really unique and different. You got to check it out!

Saw a vehicle online and made several calls over a weeks time to the owner Don. He was a really…read morenice guy on the phone, and we agreed on a price. I was supposed to get a text of the VIN number the same day, and paperwork from his wife. Over the next three days, I never received VIN and was emailed to call, which I did each day. Still no VIN or paperwork. On the 3rd day after agreeing to said price, Don tells me the vehicle was sold. I feel like I was strung along over those 3 days to use my price as bargaining chip to other buyers. I in no way can recommend this dealer as I think he kept stringing me along. I even went so far as to schedule transport and called the transporter after the bad news. No way to run a business and probably why I am the very first Yelp review!

We purchased three vehicles from Choice in the past eight months…read more Great cars and they really stand behind the 3 month 3000 mile warranty. My granddaughter has taken her car back for service and they didn't charge anything! Great people, family owned.

Beware LADIES...extremely unprofessional and arrogant owner Marko insults and tries to take…read moreadvantage of women. He tells you you HAVE to have a 3 year warranty on a used car that is already over priced. Warranty is 1099.00 on top of over priced car. He pushes you towards an unwanted car and when you stick up for yourself you are "offensive"!!! I do not recommend this used car dealership!!!

Do not go here. They are literally scammers and frauds. They forged my signature on warranty claims…read morein order to get the payouts for the 'repairs' they did, and now I'm stuck with a vehicle I can't drive that has $5,000 worth of repairs that needs done - all of which were the repairs they supposedly already did. Unfortunately, I didn't know what I know now, and took the $2,000 they offered me to essentially shut up and leave them alone because I thought that was as good as I was going to get out of the situation (not knowing about the forgery and whatnot), which screws me on the warranty...but even the warranty company agreed that they can't just buy people off and tell customers they can no longer help them after getting paid for their 'repair' jobs via the warranty. They are legally obligated to fix it! DO NOT FALL FOR IT IF THEY TELL YOU OTHERWISE! Do not take any deal they offer you! The warranty company also told me they will now have to investigate any claim that comes to them through this dealer because there are too many issues. I also made a police report regarding the forged signatures...because, regardless of what they may believe, they cannot contractually sign away a crime. You cannot give someone a payout under false pretense, knowing you're hiding a crime. That's nothing but bribery/hush money. I wish I had caught the forgery earlier so that I could legally do more, but if nothing else it's a lesson I can try and save someone else from having to learn. I have heard from several people recently about this place and anyone who knows this place has terrible stories. The good reviews they have on here are clearly people they know or fake accounts, so don't fall for those, either. Save yourself and stay far far far away from this nightmare dealership. They will 100% ruin you. ****To be clear - yes, I'm aware they gave me the $2,000...which I took in good faith, but ultimately it was given under false pretense. They were absolutely aware that the repairs that needed doing were well over $2,000 - they were also given an RO from a local mechanic, which listed all the needed repairs they found (that the dealership subsequently ignored most of). After the dealership told me they could not do anything for me after the last round of 'repairs' because they had lost 'too much money on the vehicle already' (which, how did they lose that much money when they got paid thousands through the warranty?) unless i could drive it out to a shop in Detroit (again, it was not in any condition to be driven that far)...they relented and said they would either put a different engine in for around $1,000, or they could give me $2,000. I may not be a mechanic, but i know enough to know that any engine they find to stick in my car for around $1,000 isn't going to be a good one. I've spoken to other mechanics about this and they agreed it would have been a bad deal to accept it. I also spoke with the warranty company at that time to go over my options, and I was told there was nothing they could do. However, I didnt know about the forged signature at that time, and they continued to evade me on getting the repair invoices to me. I have still received absolutely nothing official regarding any repairs they have done, nor did they go over any of the repair claims with me prior to submitting - which they must provide invoices per MI law. I took the deal because at the time I thought that was my only recourse, but unfortunately I was wrong. I didn't know what I didn't know, and I took the deal. They can say what they like, but that is the very definition of subterfuge. It is hush money. They gave me 2 crappy options, knowing the entire time that they had lied, forged, and frauded, and I was dumb enough to think I was stuck with options A or B. Don't make the mistake I made, and don't accept any 'deal' they offer you if you find yourself in this mess. I'm not looking for them to fix my car or 'win' anything...I don't want them to ever touch it again - I just want to warn others so they're held accountable to some degree. This isn't slander, these are just the facts. Run from this place.

From the owner: Let us help you get back on the road! We are a used car dealership that has many financing options…read moreavailable. Bad, good or no credit. We can work with bankruptcies and repos. Give us a chance to help you today!

Best Body Shop in town in my opinion. Myself and my family will not let anyone else touch our…read morevehicles when it comes to body work. From completely restoring a vintage 1977 Monte Carlo and all of our multiple other vehicles Mackey's does the job and makes them all look like brand new. Thank you very much Al, Alex, and Rhonda!!! ​​

Horrible shop. They kept telling me they would have my car done next week. It has now been 2…read moremonths. I called in every week just to hear "next week" again and again. Called my insurance and canceled the whole thing with this shop and instead went to another shop and he got it fixed in 3 days. Very untrustworthy shop. Avoid at all costs!