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    Right Trailers

    3.0 (2 reviews)
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    Services - Right Trailers

    Trailer repair

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    10 months ago

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    Kunes RV

    Kunes RV

    (50 reviews)

    Friendly helpful staff! Great deal low pressure. They also love dogs! Our dog Lilly was in the car…read moreand they insisted on her coming in to visit! They loved her and she loved them.

    I would not recommend purchasing a camper from Kunes RV of Elkhorn. We bought our travel trailer at…read morethe RV & Camper Show in February. As first-time camper owners, we attended the show open to the idea of purchasing, though not necessarily intending to do so. When we came across the trailer we ultimately bought, we fell in love with it. Initially, the purchasing experience was very positive. We were treated well, and several essential items were included in the deal. The only negative during the purchase process was our interaction with the finance representative, Chadwell, who was extremely pushy and condescending during the discussion of extended warranties. When we declined all warranty options, he told us, "you're making a huge mistake." Bullying is not an effective or appropriate way to build trust with customers. Unfortunately, things deteriorated significantly after the sale. We were told the camper could be ready within a week, but after leaving the show, communication was extremely poor. We received no communication from the dealership for nearly six weeks. Emails went unanswered due to being provided with an incorrect email address, and the person who sent the initial welcome email was not actually a salesperson. When I eventually called to explain the situation, I was told someone would call me back the same day, but it took two additional weeks to hear from anyone. When we finally scheduled our three-hour orientation, we were already en route to the dealership when, just 40 minutes before our appointment, we received a call from Eric, the General Manager, informing us that our camper "wasn't ready." This was two months after our purchase, despite being told at the show that it could be ready within a week. Understandably, we were very upset. Eric promised to "make it up to us" by including additional items and assured us the camper would be "standing tall and pristine" when we arrived--an expectation I had from the beginning, regardless of the delays. He also said he would personally meet us at our orientation, but he never showed. The orientation itself, along with our interactions with the technician, the warranty representative, and Jeremy, were all very pleasant. Eric did follow through on including additional items to compensate for our experience; however, no amount of free items can make up for poor communication and lack of follow-through. I would have preferred significantly better customer service over any extras. I wish our experience were an exception, but we personally know several others who have also purchased campers from Kunes and had similarly poor experiences. Based on our experience and those of others, I would not expect a smooth purchasing or delivery process when buying from Kunes RV of Elkhorn.

    Master Truck & Trailer

    Master Truck & Trailer

    (41 reviews)

    Master Truck and Trailer truly offers exceptional service and support. They took the time to…read moreunderstand my towing requirements and provided me with the necessary information. I purchased an air lift airbag system and installed a fifth wheel puck system for my new Ford F350. Jonathan, John, and Louis were knowledgeable and patient as they guided me through selecting the right system for my specific towing needs, from my camper to my cargo trailer. They also took the time to explain other features and merchandise available at their store, as well as the services and maintenance they can offer for both my truck and trailer. The installation of both the fifth wheel puck system and air lift kit went flawlessly, and MTT exceeded my expectations. my apologies, as I did not get Jon's son's name, but he did a thorough job of explaining how the airlift system works, and what the right set up should be for the various trailers. A very knowledgeable young man. I highly recommend Master Truck and Trailer for any truck or trailer needs you may have.

    Master Truck and Trailer truly offers exceptional service and support. They took the time to…read moreunderstand my towing requirements and provided me with the necessary information. I purchased an air lift airbag system and installed a fifth wheel puck system for my new Ford F350. Jonathan, John, and Louis were knowledgeable and patient as they guided me through selecting the right system for my specific towing needs, from my camper to my cargo trailer. They also took the time to explain other features and merchandise available at their store, as well as the services and maintenance they can offer for both my truck and trailer. The installation of both the fifth wheel puck system and air lift kit went flawlessly, and MTT exceeded my expectations. my apologies, as I did not get Jon's son's name, but he did a thorough job of explaining how the airlift system works, and what the right set up should be for the various trailers. A very knowledgeable young man. I highly recommend Master Truck and Trailer for any truck or trailer needs you may have.

    Right Trailers - trailerdealers - Updated May 2026

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