Mac is the most consummate professional, and an incredibly nice guy !!! Reasonably priced !!!…read more Efficient !!! I was told by several sources that I would need to have to my Lexus towed to the Lexus of Tampa Bay in order to have the key & FOB replaced and relinked to the security system, etc. ... well, I was freaking out, but then a guy at ProCare Auto repair told me about Mac's, and my potentially major expense & inconveience disappeared !!! What a profound blessing !!!!

Bought an old hyundai ioniq after mine was wrecked and needed another fob. Found Mac's online and…read moremade contact via phone. After discussing the job and identifying the fob, he needed to order it. I live out of town and we agreed to meet-up in a location about half way between us. I was very happy with the service, the OEM fob and emergency key cutting service was less than half of what the dealer quoted me and the fob, programing and emergency key have a year warranty on the service. Hyundai makes this process a epic pain, Mac's made it much less painful. I am happy and would recommend this business.

Extremely helpful! Really great guy. Very professional and knowledgeable. He knew exactly what to…read moredo.

I had trouble with my front door lock. I called Eli and explained the problem and needed it fixed…read moreasap. He rescheduled a few things and came out almost immediately to get me out of a jam. He took care of everything, was very polite and I would highly recommend ASDL for ALL your lock and door issues. Thank you, Great job!!

I've had four interactions with this business only one successful. Technicians do not provide a…read moreconfident experience. They often make plans and set appointments to come through and never follow up or execute on the appointment . i'm leaving my review because it's a lot of wasted time working with tech three or four days to never show up. I'm not a fan of the extremely high price of $300 and then lowering it to 150 sometimes less than 100 just because that's all I have left at the time. Be careful about working with Khaled he is one of the main technicians who set up times and does not meet them. It's just a poor experience.

Responded to late night call to make repair and rekey locks. Completed installation.read more

Lost my last spare vehicle key. Called them via number here. Nice person answered, took my info…read moreand let me know a rough eta. Locksmith Alex came and had the things needed to replace my key in about 30 min. A pricey mistake on my part BUT the service is top notch. Alex came out on a weekend to do this too for those looking for help for mistake like mine- loosing a key. Both team members also gave me rough estimate and were completely transparent with what could me done. Id rate the customer service 6 stars cause the people are that good.

My car key broke so I gave them a call and during the call I gave them the address before hand so…read morethey knew where they were driving. They told me $140 so I agreed. When they get there the price goes up to $170! So I said fine and as soon as they finish the price jumps up to $300!!! The was key was done fast and it worked I'll give them that.

Tremendous job guys No obscured charges, no hidden activities; Nada ..:):)Nice and…read more perfect . Outperforms all comers.

Though there are other professionals , I make use of only the most suitable …read more Impressive work. Tremendously cut-throat quotes.

Extremely Disappointed with Pop-A-Lock of Bartow…read more I am beyond frustrated with the service I received from Pop-A-Lock of Bartow, dispatched to me through AAA. My Honda CR-V would not start, and while replacing the battery, my key broke apart in my hand. I requested a replacement key and was charged $225 for it. When the job was complete, I was given a replacement key that was NOT like the original. It did not function as the original. It didnt' even have the same number of buttons! Not much I could do about it so I let it go. Not happy, but I could cope. THEN I was told that the new key could not be programmed to match my broken key -- that the entire car system had to be wiped and reprogrammed. This process rendered my husband's key COMPLETELY INOPERABLE. Now they want to charge another $225 just to program his key. If I don't pay them to do it, we are left with a single working key. At NO POINT was I informed that wiping the system was required or that this would disable the other key. Had I known, I would have declined the service and saved myself the $225 by continuing to share a single key with my husband. I was willing to pay to have my second key and DID! To make matters worse, the technician twice promised to come back when he was in the area and make things right by programming my husband's key -- then backed out today and said the charge would still be $225. Pop-A-Lock told me I could request another service call from AAA to have them come out, but the cost would remain the same. $225!!! I cannot undo the original service or recover the money I lost. I want others to be aware: Pop-A-Lock will not inform you up front of the consequences of how they do their job, will not honor verbal commitments made to you to rectify it, and will leave you worse off than when you called - $225 poorer with only a single working key. Their response? Blame Honda not us and I should have told them there was more than one key to the car. I'm NOT a locksmith. I wouldn't know to tell them that unless they asked. I had NO experience or knowledge that would have led me to believe they weren't able to program to match my existing key. That simple communication of information would have saved me $225 and I would still have at least ONE factory key with all functions that worked. Truly disappointing experience. Actually, Disappointing doesn't even cover it. Unbelievable.

Pop a lock was great! I had an very old BMW suddenly no crank no start. Not the battery but my key…read morejust failed, it cannot communicate with my car anymore. Many other businesses was not able to help. But he was willing to give a shot, and he programmed a new key and it worked! Otherwise I would have just sold the car to junk car.

Prompt, Efficient comma personable comma and an excellent value. I was referred to Xavier by the…read morebulbs and battery store. Here in winter, haven went for some reason. They could not duplicate my automobile. Xavier did it immediately. I'm going to keep his number on me.

Excellent and very professional! We spent several hours looking for a locksmith to come out and…read morerekey 2 locks after moving in to a new home on the morning that a tropical storm was approaching. Many locksmiths who listed themselves as being open that day did not respond to phone calls.. But A&A picked up the phone immediately and was at our home within a half hour. He rekeyed both locks and even fixed an issue with the sliding door lock. I would highly recommend this very skilled professional!

They got the job done and fast Thank you I was calling…read morearound no one wanna do it only super locksmith in Lakeland

Technician arrived and was very professional. He immediately went to work replacing my key fob and…read morevalet keys. In less than 30 minutes I was completely done. Mohammed did a great job getting me back on the road. Two thumbs up for Super Locksmith. T.Branch Davenport

Unfortunately the person who answered the phone and tried to help was either new, inexperienced or…read morepossibly only able to provide scripted responses. I was trying to get a safe installed. The dealer only does curbside delivery( they will not put it in the house. They will deliver the safe to the installation company ie ALSS or do curbside to my home and I can arrange for ALSS to come to my location and install it when delivered. After multiple attempts to convey this to the woman answering the phone she asks where is it going to be delivered to. So I give her my address then she asks what address it's going to be installed. When both addresses were the same she said that doesn't work. So obviously an inability to communicate. After multiple attempts to rephrase the situation it became apparent she could not grasp the concept of having the safe delivered to ALSS who would then delivery and install it. I probably should've asked for someone who was better equipped, but by that point I was already frustrated. So in this instance ALSS lost my business. I loathe surveys. This was a waste of my time and a loss of revenue for ALSS. Hopefully they will provide a little better training, unless of course they don't need the business

Super friendly and fast. Needed a deadbolt re-keyed, and they made quick and easy work of it…read more Prices were just right.