My appointment was made one month in advance, and the wait time exceeded 45 minutes. Had I been 45…read moreminutes late for my appointment, I wonder if I could simply smile and say "It'll be just a moment, mkay?"

Had an 11:40 appt. with Angela Bowman,got stuck in trafficand according to Amy G at the reception…read moredesk I was "a FEW minutes late"and she would have to check with Angela Bowman.She kept me waiting at the desk for a good 5 minutes,came back and said she would have to re-schedule me.I reminded her the last time I was there I waited for well over an hour to be seen.I am not doctor happy and never go unless I really have a problem,and had fasted from the evening before so I could get proper bloodwork.Needless to say I walked away madder than hell and sure as HELL didn't re-schedule.Don't recommend them unless you have plenty of time to waste and are fond of a "doctor" who thinks more of her CLOCK than she does her hipogratic oath and her patients!!! Michel Dawson If there was minus stars I would select a big MINUS

Poor bed side manor. Poor everything. Was seen for bad balance and trouble walking. Got CT of…read moreBrain. Was told I was fine. As I left almost falling on my face. I went to read my CT results after I returned home. Tech stated my brain had shrunk like a 60 yr old, I'm 45. Went back to PCP, she again said "Your fine". Then PCP was too busy,made appointment with another associate on August 27 @ 2pm had to get person making appointment to spell out his name for me to add in calendar. Showed up just before time, they said I didn't have an appointment. They then asked me, who made the appointment? When have you ever ask the name of the person of the one making the appointment? All I could say was that they had to spell his name out for me when making the appointment. So someone had erased it or the lady I was talking to just said that she was putting it in and not.

I accompanied my husband to his appointment today with Dr. Kipreos. This was the first time seeing…read morethis doctor. I was grateful that the practice was able to work us in on such short notice. The nurse doing patient intake was very knowledgeable and efficient. We had a short wait for the doctor but considering that the appointment was last minute that wasn't an issue for me. Dr. Kipreos was extremely detailed and attentive. He asked detailed questions and made sure that we had all our questions answered. He prescribed a new asthma inhaler and made sure that we understood that even with insurance it would be pricey. He advised us to ask the pharmacy if the Rx would qualify for Good Rx discount. This advice reduced our out of pocket expense from $264 to $152 for the prescription. The pharmacy did not offer that option. I had to ask for it. Kudos to Dr. Kipreos! After meeting with the doctor, we moved to a different area in the building for X-ray and bloodwork. The medical professionals we worked with were awesome. One offered to bring me a wheelchair for my husband and that made moving around the facility so much easier. Around 5:30p we received an email from Dr. Kipreos following up on the labs. All in all this was a good experience.

I went in for a scheduled annual physical covered at 100% by my insurance benefits. I ended up…read morewith a bill because I was charged for two visits because the NP asked me questions that I answered. This is dishonest and a bad way of providing services. I've gotten different answers about the double dipping of charges, but no resolution. If I can't trust the medical provider, why would I let them make decisions about my health? I got stuck for the $17 dollar mental health fee also because I used the online pre-visit check-in and answered the questions. Something similar happened the prior year so I was ready to prevent it this year. Still stuck me. Just to follow up....after speaking to the Novant billing department they will make sure the office puts up more signs to notify unsuspecting persons they will double bill you if you answer questions. I've worked with Worker's Compensation for over 30 years and not seen anything quite this dishonest!

Dr Burciu took the best care of my husband at Northern Hospital in ICU and made sure that we…read moreunderstood condition, options and test results. He really cares about his patients and their families. He is the best doctor in a hospital in our experiences, ever!

This guy is such a quack. Saw him for three years, never once even removed as much as my shirt for…read morean exam. Then when I left, he billed me for transferring a so called 87 pages of records. However, of the 87 pages of records. 78 of those were records that I gave him from my previous doctor. I filed a complained with the state, and the state agreed with me. Just a lazy bum

HealthGrades Dr.Ellis made my ears stop hurting after I had…read moreseen several other doctors. Fabulous doctor! Highly recommend this MD and ENT & ALLERGY practice

From the owner: At Mount Airy ENT Head & Neck Audiology, we believe that each doctor and patient become a team for…read moretreating an individual's ear, nose and throat problems. Our otolaryngologists (doctors who specialize in ear, nose and throat) spend most of their time listening to understand your concerns and responding with the best treatment options for you. With the help of our professional staff, they also follow up to make sure that problems are resolved and your health improves. We want our patients to be informed about ear, nose and throat issues such as hearing loss, tinnitus, and thyroid problems and treatments like sinuplasty because informed patients make better decisions about their health and well being. That is why we've included a section on this website covering common topics associated with ear, nose and throat diagnostics and treatments. We encourage you to look through these pages whenever you have an interest or concern related to ear, nose and throat health. We also know that convenience is important to your selection of an otolaryngologist. In these web pages you'll find information about Mount Airy ENT Head & Neck Audiology's office(s), including our location(s), maps, directions, hours, insurance policies and appointment scheduling. Please feel free to contact us with any questions you have or to request an appointment. We hope you'll find our practice offers the accessibility and personal commitment you look for from an ear, nose and throat specialist.

My husband has been having some medical issues. When we were unable to get a timely response from…read morehis PCP, I took him to the ER. He was moved quickly to the triage area and then placed in a private area in the ER. All types of monitors were attached and several different medical personnel came in asking questions. Lots of tests were ordered and the ER doctor stepped in to tell us what they were doing and what types of tests were being ordered and why. I expected to be in the ER for 4-5 hours...we checked in around 11am and I left around 6:30p. Although we were there basically all day, lots of tests were run and the decision made to transfer him to Forsyth where they were better equipped to handle his care. Each test result was clearly explained. Every person we dealt with was courteous, kind, helpful and knowledgeable. When their expertise was maxed out they used wisdom over pride to make the best decision for him. I have no complaints or concerns about the experience we had at Northern ER. It's worth noting that they have an amazing coffee shop next to the lobby.

I was invited to the two day orientation. On day one, I felt very nervous about being there…read morebecause I was being watched like a hawk. I was very tired and cold and so I momentarily put my head down. The second day I came in and asked about the 500 procedures I had to sign off on which they later said I was refusing to do and being argumentative about it. That was twisted by the HR vice. She also said I was sleeping on the first day of orientation, which was twisted to make me look like the bad guy. She wouldn't even give me a chance to talk on the phone and in person when I made an appointment to speak my case in person. So I finished signing off on 500 procedures on 9/9/2025 and saw the email to call hr vice president on 9/10/2025. She didn't even give me a chance to answer. She handed me a letter that I violated their policy, they never even said something during the orientation to ask what's going on, etc.... I accepted my responsibility that I shouldn't have put my head down, but I already had a strong feeling that because my name didn't match my complexion, that they would find any excuse to terminate employment. After all what she said was "if you were 19, it would be excused, but you're 51." In addition to what she said I was told about some pictures in my old Facebook profile that she mentioned about before I left. She said it would be another big problem. I was trying to contact Facebook that it was hacked and I couldn't remember the password from three years ago. The vice president wouldn't give me any chances to explain anything. Maybe after reading the reviews after I finished this post, I should've investigated the reviews.