Sad thing to trust someone with your 82 then mother but they didn't access her but claim notes that…read morephysical therapy sat her on side of bed wow unreal then Mitzi Stanish on phone told me I need to stop pursuing my complaints and get my mom some help? Asked about her Medicaid? Then Emily Vault covering for her sad how they value money and their positions titles and a few get away with neglect but blame the nursing home I want this to go.public

My husband has been having some medical issues. When we were unable to get a timely response from…read morehis PCP, I took him to the ER. He was moved quickly to the triage area and then placed in a private area in the ER. All types of monitors were attached and several different medical personnel came in asking questions. Lots of tests were ordered and the ER doctor stepped in to tell us what they were doing and what types of tests were being ordered and why. I expected to be in the ER for 4-5 hours...we checked in around 11am and I left around 6:30p. Although we were there basically all day, lots of tests were run and the decision made to transfer him to Forsyth where they were better equipped to handle his care. Each test result was clearly explained. Every person we dealt with was courteous, kind, helpful and knowledgeable. When their expertise was maxed out they used wisdom over pride to make the best decision for him. I have no complaints or concerns about the experience we had at Northern ER. It's worth noting that they have an amazing coffee shop next to the lobby.

Took my son with a fish hook in his leg and they wouldn't even look at it. the ER took it out in…read moreminutes. I thought this type of thing was what an urgent care was here for?!? will never go back.

Stopped in for the first time this week. There were several folks ahead of us so we expected a…read morewait. I was very pleased that the wait was only about 25 minutes. Once I got into a room, a nurse came quickly and took information. This is where I expected to wait another half hour or longer but a PA came after a few minutes. He was very kind and thorough with his questions and information he shared. He patiently answered all my questions and called in a Rx for me. The only reason for 4 stars instead of 5 is that the counter staff made minimal effort to be helpful...or pleasant. In any event, I recommend due to the PA on staff at this location. Hours are M-F 8a-7p; Saturday 8-1 and Sunday from 11-5.

I was seen the week before Christmas, at the Jonesville Urgent Care, with all the classic flu…read moresymptoms, but because I tested negative, they refused to do anything, wouldn't even write me a prescription for Tamiflu, the nurse practitioner said because supplies were low, fast forward three days, I'm much worse, so I went to Dobson they put me in with Dr. Mayes, Very nice very thorough, and very knowledgeable, he diagnosed me with pneumonia, and got me the meds I needed to get me back on the road to recovery, I highly recommend this facility

My appointment was made one month in advance, and the wait time exceeded 45 minutes. Had I been 45…read moreminutes late for my appointment, I wonder if I could simply smile and say "It'll be just a moment, mkay?"

Had an 11:40 appt. with Angela Bowman,got stuck in trafficand according to Amy G at the reception…read moredesk I was "a FEW minutes late"and she would have to check with Angela Bowman.She kept me waiting at the desk for a good 5 minutes,came back and said she would have to re-schedule me.I reminded her the last time I was there I waited for well over an hour to be seen.I am not doctor happy and never go unless I really have a problem,and had fasted from the evening before so I could get proper bloodwork.Needless to say I walked away madder than hell and sure as HELL didn't re-schedule.Don't recommend them unless you have plenty of time to waste and are fond of a "doctor" who thinks more of her CLOCK than she does her hipogratic oath and her patients!!! Michel Dawson If there was minus stars I would select a big MINUS