I have been with Dr. Hedges for at least 10 yrs in the last 3 yrs I have had deep brain stimulation…read more done that needs to be monitored but because I missed 1 appointment in 10 yrs they sent me a letter WHIcH I never received and had another missed appt from yesterday due to family medical emregency they decided to fire me anyway. Doesn't matter that I'm having issues with my implant. I'm now forced to start all over again. Thank you Dr Hedges's office

my wife received this letter day before her appointment, called and canceled the appointment. she…read morehad a previous appointment few weeks before and this office canceled it and would never say why or apologize.thanks for the warning, guess we will need to part ways.

My very first visit Dr. Mabry was very attentive gave excellent care to my needs. The entire staff…read moremade me feel homey.

We called to get more info about my wife's strap throat condition. She can hardly talk and I was…read morecalling on her behalf. The nurse was great and she transferred us to the doc....DR CORRAL! She wanted to talk to my wife and I told her she was having trouble talking. "Well, she talked to me this morning..." That was her blatant reply! Is that how you treat your patient who's PAYING you? She did not seem to have time for my wife who's trying to explain her situation. Our regular physician, Dr. Campbell was not available and we ended up getting this unsympathetic joker of a doc! Improve on your people skills if you work in this business!

We had a horrible experience. One night there was a nurse that was so incredibly rude and…read moredismissive to both myself and my mom (the patient) that I spent the night because I didn't trust the nurse to give my mom the care she deserved. I asked for that nurse to not care for my mom in the future. That worked for a few days, but one night she was having issues and that same nurse was in her room. My mom would push the call button and wait for a long time before anyone would come. She waited on the toiltet one time before someone came to help her back to bed. Her pain meds were often given to her an hour later than expected, which would then be hard to get her pain managed. Her room was dirty and i never saw anyone clean it. There were a few caring people. Amanda as a great nurse. Matt was so kind when giving my mom meds. Be aware of Susan, a nurse there. Not only was she horrible to my mom, but I witnessed her being awful to another patient. That was when I knew my mom's horrible experience wasn't the only one. Even when they said she was a valuable nurse.

Very impressed with the care my father has received here. He came in as skilled and was able to…read moretransition up to AL within 2 weeks. The PT department here honestly worked him harder than the rehab facility he was at for 2 weeks! Nursing care was excellent, they took the time to explain things to my Dad, were responsive to his needs. In the AL, Amanda is what keeps the place rolling, she is very responsive and gets things done in a timely manner with a smile on her face. It was a seamless process and I highly recommend this place if you are looking for a secure and friendly environment for your loved one!

I had a 1.30 appointment. I arrived early....1.15. I went to the front desk with my 2 necessary…read morecards in hand and thanks to an EXTREMELY rude skinny woman (I do know her name) turned it into a nightmare for no other reason than she didnt feel a need to speak anymore words than we're absolutely necessary. She tells me my insurance is not valid and she ran my medicare and i owe her money. I stated I didnt understand about the canceled insurance and she told me it was invalid and handed me back my debit card after charging me. While this is going on I'm looking at the clock and it is 1.45. There are no other patients in the building and the rude nasty woman states they will see me when they return from lunch. Mind you I am ill I can weasing so loud it sounds like theres a cat meowing in the room. I told her to give me a refund grabbed my 3 year old granddaughter and went to my car in tears. After crying a bit and using my inhaler I was getting calm to drive away and one of the nurses comes outside looking for me. I was so sick I had to go back in. So I take the 3 yr old out if her carseat and go back in. I get what I need and leave. Back at the car I called uhc to find out what was wrong with my insurance. Uhc cancelled it because they sent forms to be completed and they were not returned. J called my broker...thank the lord for that awesome man...he looks up my account and states yes it was canceled because dr. Christine moores office did not complete the forms and return them as requested. I explained my experience at the office that day and he knew exactly who the skinny nasty woman was from his calls to that office for his business. He said he gave her the benefit of the doubt about her rudeness the first couple of times but she continued to behave the same way everytime he decided she was plain ole mean. All this woman had to do is talk to me about my insurance so I would understand it had been canceled or refer to uhc to find out the problem but she did nothing and never had any intention to be courteous. It absolutely floors me that their office is the reason I had no insurance. If they didnt want to process the forms then I should have been contacted or if they wanted me to pay the extremely high prices they have posted to do paperwork I would have had the option of paying. But NOTHING WAS DONE BUT CHARGE ME MONEY. Another GREAT QUESTION...WHY DO YOU MAKE 1.30 APPOINTMENTS WHEN YOU ARENT GOING TO BE THERE! Because my insurance was canceled I also had to pay a high price for my prescriptions. I have been to that office multiple times and have talked to them on the phone and they have always been very pleasant and helpful. I dont know where that nasty piece of work at the front desk came from but I can't imagine ever having to walk in or communicate with them again. The doctors and nurses were great when they finally arrived.

Dr. Moore is very passionate about her patients. She genuinely cares and so does her nurse…read morepractitioner, Diane. The staff is awesome as well. I can honestly say that I've been diagnosed with my symptoms almost as soon as I describe my concerns. Dr. Moore's office is also a teaching doctors office, so you may see a resident but they are learning from one of the best. I feel if I was not comfortable seeing a resident, they wouldn't have a problem with that. I have a phobia of needles and have hidden veins and the phlebotomist, Kari, knows this - no matter how long I've been away. From the office. When she sees me enter the lab by another phlebotomist, she will say, "I got her". I would recommend anyone to go see Dr. Moore or Christine.

Jackson Creek Village is excellent. They make sure my grandmother is okay, and I have my personal…read morefavorite nurse manager, Danica. She is caring, loving, and absolutely devoted to her job. She is the best nurse manager. As a family, we feel comfortable knowing my grandmother is with people like Danica.

My daughter was in the acute care section for two weeks with weakness due to chronic Ascites. All…read morethe staff, from the top down, including Hakeem in transport, were so helpful in getting her stronger. She was back and forth from the hospital a couple of times and when she had to go to the hospital the final time, they graciously said they would accept her back again if she needs additional rehabilitation. We highly recommend The Villages at Jackson Creek and appreciate all the kindness and support they gave me as well.