I just wanted to say I appreciate LC Hospice for the care, compassion and service they' extended to…read moreour mom, Lela E. Collins of October 2022- November 2022. It was a brief journey but yet it was beautifully supported by the group of professionals that rendered cate. We thank from our hearts and we praise God for you. May God rest and shine upon KC Hospice is our prayer.

We were new to hospice..since the start of the services we have not been treated well..as…read moreinstructed by my dads physician we call 911 when he has a seizure.becsuse of the dangerous kind he has..being new to thr hospice philosophy we were not used to allow him to seize go into status and just die in front of our eyes...i was called and chatised..belittled and insulted by the staff of kc hospice because of the choice i made to call 911...initially i was told after the third or forth time i called 911 i would be released but this was my first time so y now had the policy changed..i did ask was race a factor in their decision to release me...i was told i didnt have a hospice mentality..but with knowing me a week how would they know my mentality..then they tried to force me to sign a dnr...i told them it was against my religion to do so..they said we would not b accepted back without it..then they accepted us back.but called back next day and said they changed their mind again because i said they were racist..which i did not say i asked a question based on the fact i know a white family who called 911 for their loved one amd was not released..so i spoke to Gloria now they are changing the reason for the forth time and said i had problems with the care staff..which i never had any problems whatsoever with any staff that came to care for my dad..i xpoke to gloria last week and told her i liked each nurse that came..it was just no continuity of care and important medical info was not being passed with 5 different nurses coming..this was such an uncaring group of supervisors..i was disrespected showed no empathy by people who r to to show some type of concern 4 families losing loved one..they r so immuned to death that kc hospice has lost compassion..and forget these are our loved ones dying.. Nothing was done right..my dad NEVER got his medication...he NEVER got his feed...important notes about my dads needs were never passed to appropriate caregiver . .resulting in below standard care..they didnt receive the notes or material needed to care for his wounds..because within a week and a half 5 different nurses came out..none of them received the info which should ne a in house protocol to have reports given...we had little or no supplies for my dad feeding tube..i was told to wash out the bags and tubes and reuse..as if i didnt have enough to do..after so many times reusing the tube broke ..he was scheduled to get 3 baths a week..one week he only got one..thats only because i had to call 3 times..i was not called back when promised..was given wrong info several times about his medication..its like everyone was new and noone knew what they were doing....things were not ordered like they were suppose to..so if they are mistrested white families like this maybe they are not racist just unprofessional..unorganized and mismanaged...kc hospice is not a good organization for anyone going through this process..they have added stress to our lives ..my dad had to stay in hospital longer due to them not taking him back..they difinetely should be working with animals with the type of support and care we reveive

The staff was super nice and helpful. Was explained everything that was going to happen which was…read moremuch appreciated. Non judge mental. Would definitely recommend. They have ton's of resources.

I was glad that the business offered the service I was seeking but I called this place 3 times one…read moremorning because I had a huge concern about some symptoms I was having and the first two times I called, I was told a nurse would contact me within 30 minutes and if not, then I should call back. Well both times, no call. After the 3rd call, someone said that the nurses got the previous 2 messages and that they are busy right now. I asked when I would expect a call back and she said she didn't know, that it could be at the end of the day or whatever. I was in a lot of pain. Mind you, I was told that if I was having the symptoms I was having, to contact them immediately. I like this place but that was an awful experience.