I hired attentive care services for my mother back in November-December of 2015. I was extremely…read moredisappointed with their services. I spoke to some lady named laura (I think) in the Hicksville office. She promised me 3 aides and full coverage for the times I needed. Let's just say that they were able to cover 20% of that. I had to take off from work 3 out of 5 days a week to take care of my mom because they didn't have coverage. To make matters worse, the aides are lazy, incompetent, and have bad attitudes. They charged my company (private LTC) insurance $23.00 an hour. Meanwhile the aides told me they only get $9-$13 an hour. To make matters worse, Tammy who is the scheduler is completely incompetent. I signed an "assignment of benefits" form to have my LTC company pay them directly. They took a few extra weeks to pay them and I received a collections letter from an attorney they hired in Albany, NY!!!!! Just to add insult to injury. I work for the company whom I have the LTC policy for my mom. I informed them and their 3rd party research firm called Care Scout to NEVER, EVER RECCOMEND THEM WHATSOEVER!!! I am also reaching out to some contacts to have them investigated formally.

From the owner: Attentive Care is a locally owned and operated home health care service and facility staffing…read moreagency with offices in Albany, Hicksville and Babylon, NY.

Care quality...I've never worked with someone who comes up with more excuses for why they are late…read moreto work. They must have used them before because they are so well formed, they pull at your heart strings and make you feel bad for them....until you realize that one person can't possibly have a different excuse every single day.

From the owner: At Lucine Homecare, we care about our clients and are here to make life easier for you and your…read moreloved ones. Our services are designed to meet your companion needs, with daily chores. Our staff work tirelessly at improving the quality of life for each and every one of our clients and their families.

The owner is very thorough. Has many of their own protocols…read morein place,families and patients have to follow in their own home.

I started using Comfort Keepers a number of years ago. The aides were always responsible and…read moreresponsive to my needs. They were reliable and good people to have with me in my house. I would not hesitate to call on Comfort Keepera again.

I've had really bad experience with other providers i.e. slow service, impoliteness and rushed care…read morebut one of my co-workers suggested me UniversaCare because they helped his family out. I was a bit hesitant but at that point working a 12 hour shift I needed a company that took care of my family's needs when I wasn't around. Honestly, UniversaCare were so easy to communicate with, they are friendly, reliable and most importantly caring. I can work my shifts worry free and usually I don't leave reviews but I hope this helps someone who was in need like I was. The best part is this company is run by a family, which makes them even more understanding of issues that need to be taken care of. I would recommend this company to others!

Universacare provided aides for my father when he was dying. We had a great experience with this…read moreagency. The aides were attentive, anticipated my father's needs and were both patient and kind.

Unbelievable service and great attention to detail. Always puts their companions first and have…read moregreat responsibility in caring for their customers as if they were their own family. Recommended to all who are in need of positive helpful care of a loved one

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

It is a poorly run agency. Mt mom ended up passing away. My mom had an aide Zee who asked to borrow…read moremoney from my father, which you are not supposed to do. She came three hours late, when she was supposed to be at Plainview Hospital at 9am. She could talk about her son in great deal about how he was going out with a girl who had aides. She neglected my mom for three hours and my mom had to call up the agency to find out where she was. If anything bad would have happened, the aid would have gone to jail for neglect and the agency would have been held accountable legally. She also neglected my mom towards at the end of her life at Plainview Hospital. She went out for three hours, instead with my mom. My father came in the hospital room and didn't find her. She came back within hours and threw out of the room. On June 14 2024, my mom fell on the dining room floor. The aide Joyce didn't follow my father's instructions not to walk alone with her. Joyce the aide didn't call 911 and the agency. My father who I a retired physician did.