I just purchased a car from Auto Source. They were completely professional and very friendly…read more Managers did not hop from the table to the office trying to confuse you. They let you guide the buying experience. Once the decision was made on my part the financing was easy no hassle very quick. My experience could not have been better. Thank you Michelle, Joe Leroy and Gina. You are all the best. I am enjoying my car more because of the experience. I highly recommend Auto Source for your car needs.

From the owner: Auto Source seeks to provide a distinct buying experience than the traditional car dealer. We…read moreacquire a variety of quality and reliable used vehicles from dealerships with surpluses and leasing companies whose customers have completed their terms. We seek quality vehicles with plenty of life still in them ultimately saving customers thousands of dollars. With a shop equipped with 20 bays to conduct full inspections, oil changes and installation of new tires, we fully test drive every vehicle before it meets our high standards for addition to our inventory. If you're seeking a quality, affordable vehicle, please come visit us.

I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

Avoid this service department…read more I own a 2015 Honda Pilot with approximately 106,000 miles. The vehicle had no check engine light, no loss of power, no exhaust symptoms, and was brought in for nothing more than a routine oil change. After the oil change, I was told that my entire exhaust system was clogged and was presented with a repair estimate exceeding $10,000. I was told the catalytic converters, A-pipe, mufflers, heat shields, gaskets, and related components needed replacement. I was even advised that I would be better off putting that money toward a new vehicle. This did not happen in a vacuum. Prior to this visit, the dealership had repeatedly attempted to buy my vehicle from me. Multiple times I received offers that were a fraction of what the vehicle was actually worth. Then, after bringing the vehicle in for a routine oil change, I was suddenly told it needed over $10,000 in repairs and that I should consider replacing it. When I asked for evidence, I was sent a blurry photo with a few specks of debris circled and was told that catalytic converter material was clogging the exhaust. For a repair recommendation of this magnitude, the evidence provided was astonishingly weak. Fortunately, I did not authorize the work. Instead, I took the Pilot to an independent mechanic for a second opinion. Their conclusion: nothing is wrong with the vehicle. No clogged exhaust. No failed exhaust system. No $10,000 repair bill. Think about that for a moment. A vehicle that was supposedly in need of more than ten thousand dollars of exhaust work was examined by an independent mechanic and found to have no such problem. This is also not my first serious issue with this dealership's service department. During a previous service visit, they returned my vehicle after forgetting to refill the transmission fluid. That kind of mistake can cause catastrophic damage and should never happen in a professional service environment. At this point I have completely lost confidence in anything this service department recommends. Being told that a perfectly functional vehicle needs repairs approaching five figures, while simultaneously being encouraged to replace or sell that vehicle, is not something any customer should have to deal with. If you receive a major repair recommendation from this dealership, get a second opinion before spending a single dollar.

Chatham Parkway Toyota is my trusted dealership and service partner when buying and maintaining a…read morevehicle over the past years. I highly recommend reaching out to "T.Will" Tavaris Williams when looking for a new or pre-owned vehicle. He takes the hassle out of buying a car and makes the process quick and easy! Their service department is easy to work with regarding regular maintenance, routine service or tire needs.

Not accommodating. Needed help on my way out of town, been a loyal Toyota client for a long time.read more

I had an oil change appt at 8:00 am. Mr. Rob Shumway assistanted me. He got me in and out. He was…read morelike we ready for you Mrs. Rose was finished before 9.

This morning I came in for a routine 25K-mile service. At check-in, I was told I would receive a…read moretext when the vehicle was ready. My husband and I waited upstairs in the massage-chair area. While we were there, our technician came upstairs for another guest, saw us, then asked for our name. He told us he had sent a text and "couldn't find us." We never received a text, and he clearly hadn't attempted to locate us because he would have seen us in the same area he had just walked through. When I went downstairs to pick up the vehicle, the interior immediately smelled strongly of gasoline. Staff claimed the smell was "from the area," but I only smelled it inside my car. My husband then came back to tell me the tech admitted he wrote a text but never actually pressed send. We drove off and within five minutes smoke started coming out of the vents. I asked my husband if he saw it and he immediately told me to pull over. As the smoke worsened, we exited the vehicle. My husband opened the hood and it was full of smoke. We discovered the oil cap had been left off entirely, and oil was sprayed everywhere. He also checked the dipstick and found the oil level was overfilled. I called the dealership right away. A young lady sent roadside assistance, but that took well over an hour. While we waited, the technician called asking, "What's wrong with the car?" After we explained, he brushed it off and insisted they "didn't touch the oil" and that we were there for a 55K-mile service. My husband corrected him, telling him we were at 25K miles and that the vehicle had no issues when we drove from Fort Stewart earlier that morning. Instead of acknowledging that the oil cap had likely been left off during the fluid-check process, the technician implied the situation was caused by us. The lack of ownership, urgency, and basic customer service was extremely disappointing. We were eventually given a loaner and told the issue would be looked into on Monday, but I left feeling blamed for a mistake we clearly did not make. We arrived with a perfectly functioning vehicle and left with oil covering the engine bay, the underside of the hood, and even the roof. This could have turned into a dangerous situation, and the technician showed little concern.

Buying a car "ain't what it used to be."…read more At one time not too long ago you could read Consumer Reports, gain tips on how to negotiate with a dealer about their holdbacks and other mechanisms they have to protect their oft extraordinary profits, and garner yourself a better deal. Those days are gone - at least for now - in this Covid environment. The worldwide pandemic continues to contribute to the shortage of parts that impact every industry. The automobile industry is not exempt. As a result, dealers don't know until the last minute what models of vehicles they'll get in or what features each may or may not have on arrival. In this climate, there is little motivation to negotiate on their part, as their overall sales volume is down. This dealer puts a $2000 markup over the MSRP that's a one size fits all fee that covers all of the usual fees associated with the sale: document prep, transfer, delivery, etc. There's no negotiation. They don't have to negotiate with you. There will be people standing in line to buy the car you want in this Covid climate. We were fortunate to gain one of their top salesman -- Kenny HADEL in connection with a new car purchase. Ask for him. You'll be glad you did. Also, ask for Michelle in financing: she's terrific. Overall this is an excellent, ethical dealership with whom to do business.

I have had the most horrible experience with this people specially, the manager and the sales lady!…read morespecially that I bought the car on February and getting in August the paperwork to be able to put the license plate! I will give them a 0 as a review.

best place to service in savannah. They have pick up and delivery. Mobile service for No cost !!!…read moreyes they come to your home or work and fix your car!!!

I bring my car here for maintenance often. Their waiting area isn't too bad, there are coffee and…read morewater options which are cool. I normally sit at a table and get work done. They normally start by sending you a video of your car before it goes in the shop too. As with most car places, they try to upsell you on packages and things to do, but if you know what you're looking for and know what you're talking about, you should be good. Most recently, I had to get new tires. They didn't have the option I needed, but had them delivered from another location. I also had a recall, which they fixed, and was set to get a multi-point inspection. There was a lot of time spent, and I lot of driving for me since there was a gap in time between when my appointment was set and when the tires would arrive. Because of this, I didn't get a multi point inspection. Not the worst, but that was the main reason why I like going to this location - the tires were something I've been putting on the back burner. Bathrooms are clean and staff is friendly. I prefer the pooler location because of distance, but they only have a fast lane, and can't do more in depth car maintenance. After each service, they wash the car, which is always a plus!

Phenomenal group of folks! I have bought many vehicles over the years. But the experience I had at…read moreChrysler Dodge Jeep RAM Savannah North, Proved to be the best all-around experience from the very beginning to when I drove off the lot, that I have ever had anywhere in the United States. Absolutely no pressure at any time as a person normally experiences and all other dealerships. Oh, and that's another thing which over the years I have totally despised: Driving up to a dealership and the salesmen are standing outside the building, waiting like vultures to circle in & pounce upon you. (Vultures versus Buzzards: Vultures eat you while you are still alive and go for the eyes first! Buzzards don't bother you until you are dead & stinking.). Not only was it a delightful time...it was Fun & Full of Good Conversation. My wife & I will always have GOOD MEMORIES of this Family of Folks who bend over backwards to provide the Best Vehicle Buying Experience EVER!!! And by golly, that's precisely what they delivered to me & my wife! Thanks to each & Every One of You there at Chrysler Dodge Jeep RAM of North Savannah! Ernest Guy Cunningham, proud owner of a 2019 Dodge RAM 1500 BIG HORN LONE STAR CREW CAB with the 350 cu. in. HEMI (This truck is: MADE IN THE USA!!!, so it's a 350 cu. in. & not a 5.7L!!! in my book). 8 gear transmission and 20 inch tires!!! (Great Gas Mileage). I cal her my "Silver Bullet". And with 395 HP under the hood & 405HP Torque...She Streaks Like a Bullet!!! So Y'all don't WASTE your time sifting through these other dealerships...ANYWHERE!!! You'll be GA BULL DAWG GLAD YA DID, I GUAR-ON-TEE YA!!!

Bad experience with dealership had a recall.. service advisor made appt brought car in and car sat…read morefor entire day not even worked on and had a appt at 8am.. if I didn't call service department car would still be there not worked on.. pick up car without recall being done.. waste of a day.. service advisor said other cars were before me.. so why set up a appointment if youre back logged with other vehicles and never call the customer to tell them your car won't be ready today or worked on and told they dont give rentals on recalls.. unacceptable when my car is more than 24hrs at your dealership... will never take my car there for repairs..

Went to Savannah with my older parents for a trip. My battery on my MDX keyfob was dying and I…read moretried to change it myself. The key fob has about 80 little tiny pieces and if you take it apart just wrong, it is a real challenge to put it back together. Of course that is what I did. My other fob was about 400 miles away and I was a bit unnerved . Adam Patrick at the Acura dealership was super helpful to me. He put my fob back together and installed the replacement battery. I felt a bit silly but they were so nice and helpful and took care of my issue really quickly. We were a long way from home and it was a great experience.

If I could leave zero stars I would! This place does nothing but rip you off and lie over and over…read moreto your face. I'm very disappointed. Brent won't handle business like a man and hides whenever my husband goes in. Even though he's supposed to talk to my husband about issues he sends someone else. We've contacted Bob about several issues. He's handled them on our end but I truly don't believe he's handling his employees. They left our transmission fluid empty, lost bolts to our door when fixing our window and every time they do something wrong they never apologize. If you unfortunately have to do business with them, talk to Shareem. She's the only one that cares about the customer. I can't say enough good things about her.

My Nissan employee lease vehicle needed routine maintenance. Nissan employee leases include…read moremaintenance service. The Grainger service tech did a great job of greeting asking questions and promptly tending to the maintenance required. She came to me with an optional, but covered, maintenance item. I very much appreciated that attention to detail. Will be back! Sal

Other than the salesman, Hutch & the owner, the finance manager, Greg is a complete liar,…read moreunprofessional, and a fraud. He lied on my wife after the bank decided not to finance gap (that's ok). Also, Derek initially offered us more for our trad in, then he lied and backed out - Liar #2!! Do not trust these men. The owner found out about Derek & made the correction. Thx to the owner & Futch - Derek & Greg should be FIRED. DO NOT TRUST THEM!!​