Be careful getting a quote through yelp. I gave our pickup zip code and was quoted $225 flat rate…read moreand once I texted was told $450. Total bait and switch and terrible customer service.

We loved our experience with Elite Transportation! Meilin was very helpful for the quoting and…read moreplanning and their quote came out most competitive. Alan was very responsive for the 1 day prior as well as all the way to the start. We had a great time, AC worked great, and very nice bus and stereo. Alan even recommended additional stops and also was knowledgeable with getting around the chapel. Highly recommended to all!

I had an excellent time here with my family. The pool was definitely the highlight of the resort…read more It was huge, clean, and having the restaurant and bar right next to it made it easy to spend the day relaxing. We stayed in a one bedroom suite with a full kitchen and balcony, which was perfect for our family. I also loved that there was a complimentary washer and dryer on every floor. Everything was clean and well kept. What really stood out was the service. They texted me every day to see if I needed anything, and I was genuinely impressed by the level of customer service. I would definitely come back.

Our stay was from a Tuesday 3/3/26, through Friday, upon check-in, we asked for an early check-in…read moreat 3:18p, since we arrived early, check-in at 4p, and Devon states they only had Building 4 available, we requested a 1st floor, but she said they only had 2nd or 4th floor available, so we opted for the 2nd floor. When we settled in building 4, we noticed the 1st floor looked blocked off, sign just stated Lounge coming soon, and one of the elevators was cardboard taped up along the walls, but still functional, so no biggie. Got into our room and noticed the toilet handle on one of the bathroom toilets was loose and the sink handle (hot side) was a little off and the handle actually came off, so I screwed it back on, and the bathtub as big as it is, and which is why we liked this resort, appeared stained or not cleaned well enough, like room service please put some scrub worked into your cleaning, but it was stained. We had to search for some kitchen utensils due to cupboards set up very different, but ok just weird, but still workable. Wednesday morning around 8:30a, started hearing construction, hammering and some drilling, thought well it's ok because we had to get up anyways and gone til the afternoon. Thursday the elevator was blocked off and we had to learned where the stairs were and actually use them, again no biggie. The elevators were working again by the afternoon. We needed extra towels, so wanted to exchange used to get some new, but can hear my sister in law being drilled over the phone, just to get the towels, come on room service, we are "exchanging" the towels not asking for "more additional" towels, what's the big deal? Friday at check out, I knew this would be a hefty review, as we were checking out there were a couple of guys checking in and I kindly asked them in front of the counter ladies if they given Building 4, and they said YES! I told them the building was being renovated and if they weren't informed, they may want a different building, they said, nope not informed, and the lady asked them if they wanted a different building and they said heck yeah, and they thanked me, I told them yeah I wish someone would have told us! It really would have been cool if Devon would have told us our building she assigned to us was being renovated. She obviously didn't look out for us! There was 4 of us and lots of luggage and baggage and no one wanted to repack up to move to another building. When you know you'll be staying resort style we prepare and bring items like food for the fridge and you unpack like you're home, now you're settled and ready to adventure, right! Not here! Guests do a walk around your room here before you get settled in and unpack. Check everything, the bathroom toilet handle, the sink and tub/shower handles and tub itself, turn on the water to kitchen and bathrooms to make sure you have hot and cold and good pressure, we pay for this stay! Even during the week, you'd think we would have better rates, but it's still pretty costly, so make sure you're receiving your value! You may need to request a different room or building if there are any signs up that some new is coming because that could mean construction/renovation, be aware there may be noise, and if you want to sleep in, you may not get that luxury in that building or on that floor. So I ask you "Hilton" Cancun "Resort" why would you book your tourist guest into a building that's under construction/being renovated?! Don't you want us to come back? Don't you want our business?! Why would you chance/risk a poor review by putting us in a renovated building?!

TLDR: Amtrak customer service sucks. I booked coach tickets…read morefor Kingman, AZ to Los Angeles, CA and a roomette from Los Angeles to Seattle, WA. Expense for two people was $816 (flying from Seattle to Arizona one way is $307). About a week after I booked my LA-Seattle leg (a few days after booking Kingman-LA) I received notification via text that my LA-Seattle train had been cancelled. Called customer service to confirm and a gentleman (who didn't really sound well informed) told me that the train was still going but my reservation had been inexplicably cancelled. I called again later that day hoping for more clarity and the second customer service agent told me the train was cancelled due to roadwork and my reservation was not.I don't normally complain about these things but I would also note that the first two people I spoke with were rather challenging to understand as they had heavy accents (not American). Two days later I received an email from Amtrak letting me know that the service would be disrupted but they said "Don't worry, we've already set up alternate transportation for some or all of your route, and there's nothing you need to do." They did not detail what the alternate transportation was nor how that would impact my travel logistics. I called Amtrak yet again, hoping someone could explain the details of the "alternate transportation" and above all, explain the discrepancies in communication. The third person I spoke to initially repeated that the train was cancelled and when I told her about the email I received, she confirmed that the service was up to Emeryville, CA and I would be taking a bus up there from LA. She was not able to confirm how long the bus ride would be except (most of the way). By the way there was no refund so I would be paying $700 (which was the price of this leg of the journey) for a bus ride across 2.5 states. I asked if there was a supervisor available to speak because by this point I had heard three different things from three different people and the vaguest text and email ever. She pointed me to customer service. The 4th customer service agent I spoke to eventually confirmed everything the third customer service agent had said and also couldn't tell me how my arrival time would be impacted by the bus trip. She had to look on google maps to get an idea of the distances and times and said "well that's a long detour." I asked to speak to a supervisor about 5 times and told her it was the worst experience I'd ever had and they'd lost a customer and earned a poor review and she was not able to connect me to anyone else. Cherry on top was the call ending with an opportunity to complete a survey and then the survey was out of order. I ended up cancelling. Of the four, only the first person I spoke with offered me any kind of future discount for my trouble and it was $50. Ridiculous at every level.

The best limo service in Las Vegas by far with an amazing driver and service. The rates you cannot…read morefind better than this company in all Las Vegas area . I recommend highly .

Amazing experience and lovely car. If you want a luxury ride with great customer service , please…read morecall them. You won't be disappointed. Thank you!!!!!

Andy will give you an exceptional experience down the best attractions in Las Vegas with the best…read morecore memories. Best party bus ever in Las Vegas. I recommend you don't miss out!!

Reached out about quotes two months ago and was going to move forward with booking per their email…read moreinstructing to do so at that time. They stopped responding to my emails and finally responded over yelp two months later. We were going to move forward with booking again per their message instructing to do so, and now they say they can't book out over three months in advance. No issue with the policy, but the bad communication and ghosting is a huge red flag. Edit: Booking request was for December, April 1 was the quote as mentioned, April 23rd I confirmed I'd like to move forward with booking they asked for final details to secure booking that day. They then ghosted when I provided what they requested (Follow up emails send 4/24, 4/26, 4/29). I tried contacting them through Yelp June 6th as they never responded. They responded and again asked for final details to secure booking and then informed me of their three month policy after all of this. If their company policy is 3 months, no problem, but this was not communicated at all for two months and they consider ghosting as communication of their policies.

Tony is the absolute GOAT. I had such a great experience with him last year getting in an out of an…read moreevent. The shuttle was clean and fit our whole team. Tony answered promptly anytime we needed, hand held out drop off and pick up in a chaotic traffic zone. Ready for us before we even knew when or where we needed to be. The service was such a value for us and we will be riding with Tony again this year. Highly recommend his service, and for us, needing precision driving and logistics, Tony is number 1!

There is mold everywhere this place is going to get me sick and it smells like poop.the seats are…read moreeven dirty and the tv doesn't even work

Fantastic service and always on time and reliable…read more All the comforts and more of your own ride with a beautiful SUV and lots of room and plush comfortable seats and room for up to 6 passengers. This is the way to roll in Vegas. Gabriel is great for conversation if you want it or if you just need any advice or guidance on a place to go or a recommendation in Vegas. Recommend Diamond Service for first rate high quality cut above transportation.

From the owner: We provide you with a professional driver in a spacious and luxurious Cadillac Escalade. Limousine…read moreservice at a Rideshare price. Please give us a call to set up an appointment today.

Great service, fun experience. They showed up on time the vehicles, absolutely immaculate.read more

Magic Mike does it best. My only go to when I want THE FUN! The hulk limo is nuts. Unbelievably…read morestocked with best drinks, I'm talking fully stocked bar & champagne (he doesn't miss) money gun & music. Oh Lord I don't want the ride to end. We book for every birthday, holiday whatever. We even pull up to pick up just a couple sometimes just to blow there minds. Nobody beats this ride. Thank me later

I am from CA and needed to book a party bus for 16 for an event in May in Vegas. Brandon answered…read moreall my questions and made the booking process super easy and simple. The party bus was great. Clean, huge, the driver, Pedro, was amazing. I would definitely use their service every time we need a party bus and would definitely recommend to all my family and friends. We are in Vegas a lot, so we sure will be returning.

looking for a party bus with a dancing pool? look no further! brandon is super responsive and was…read morethe best addition to the vegas bach itinerary! he was on time, flexible and was so easy to work with. my friends and i booked him for 2 hours and wanted to extend for another because of the amount of fun we had. brandon was super accommodating to it. we went to the vegas sign, bellagio fountains, fremont street and stopped at a nearby store. there are lights and a karaoke machine! thanks brandon!

Had a group of 17 of us for EDC 2026 last weekend in vegas. Absolutely incredible experience with…read morethe shuttle!! Drivers were very communicative and on time if not a few minutes early!! They picked us up right from our airbnb and we all enjoyed the bottles of champagne Jason, Manny, and Mitch were awesome!! Our group will definitely be using Luxury Limousines in the future! Thank you so much!

booked services with luxury limousines for a day at edc, by far the best decision we had for our…read moretiny crew. we got the sprinter which was more than enough space for our group of 6. Manny, our assigned driver, went above and beyond despite some hiccups on our part regarding pick up. would surely book again! thanks Manny, you are the best!