My husband and I were on a tour in November 2022. Our driver was Tom. He did such a great job…read moredriving us around on our Sedona, Monument Valley tour. He was very prompt, helped keep us to the schedule and was very friendly. We really enjoyed ourselves.

My family paid the same amount of money as everyone else on our trip to antelope canyon and…read morehorseshoe bend only to be told that it was overbooked once we had rode 5 hours on the bus to get there. My family of 4 had to separate from the rest of the group (this was random selection) and we were rushed through horseshoe bend and antelope canyon to accommodate the rest of the group that we were separated from. In doing this we never had a break to stop for lunch even though we had the youngest kid on the bus. This was absolutely ridiculous and frankly unacceptable. if you are in Vegas and looking to do this tour spare yourself and use another company.

Unfortunately, our experience aligns with several others. Often times, only people frustrated with…read moresomething will bother to write a negative review, but those with a positive (or expected) experience will not write a review. So it always tends to be skewed and you have to take reviews with a grain of salt, so I was hopeful that would be the case for us and we wouldn't experience the problems that others have. Just as several others have mentioned here, our flight was cancelled the day of, after we arrived. We booked SEVEN months in advance, paid in full ~ $1200 for family of four. We arrive 30 minutes prior as instructed. They tell us, sorry, we have mechanical issues, so you are cancelled. They say, we tried to call you (we received no call because, guess what, cell service is not the best around the south rim of the grand canyon...). We said, we have seen at least 4 helicopters flying, how about canceling someone else, how do you select? Did everybody else here book 7+ months ago? Who is prioritized? The reality is they overbooked, and because we paid 7 months previous, we paid less (I looked, their prices went up since we had booked). So I guess we were the easy choice to cancel... They offered to rebook the next day, yet they know that nearly nobody can accomodate this, so it is a hollow offer where they know they can "do their part to try to rectify", but also know that nearly everybody would then just cancel, and the problem takes care of itself. Great business model... Everybody that is going to book a helicopter trip over the grand canyon is there on vacation, and nobody is staying anywhere near grand canyon village or the location of this airport. It is an hour drive just from Williams and the main road, one way. Anyone who books this is driving in from Sedona or Vegas or Phoenix for a half/one day trip, and vacation days/time is precious. Its not as though you can just go do something else nearby and wait until the next day... We had one window of time planned, and the time of this flight was it. I suppose that is why they do not really care about customer service, or screwing someone last minute. Its not like they are planning for repeat customers really... Kids were beyond disappointed. The build-up and excitement, only to be completely let down last minute. They cried as we were walking out and leaving because the talk of the helicopter ride was happening for months prior. And now to the refund. The girl at the counter said the refund would take 7-10 days. Ok, thats typical, whatever. 12 days goes by, no refund. E-mail and call. They respond and say that, because its been more then 6 months, we cannot refund back to your card. We can either ACH (and attached a form) or send a check. I respond to tell then to send a check. Who in their right mind is going to provide their bank account number and routing number into a microsoft word file and e-mail it back? Fast forward ~ 21 days. Still no check. So send another e-mail (haven't called yet because that is a whole other experience...). I receive and e-mail back, not a response to my e-mail, but a carbon copy of the first one sent 9 days prior saying I can use ACH or check. Um, huh? So here we are now, still no refund. Fortunately, since we were heading to Vegas that day (was supposed to be right after our helicopter flight), we booked with Maverick for a helicopter flight over Las Vegas the next day. $450 for family of four, and the experience was excellent all around. I'd recommend Maverick, and avoid this company.

This review is for Papillon's short but sweet 10-15 minute ride over the Las Vegas Strip and…read moreDowntown Las Vegas/Fremont Street. The Papillon terminal looked rather new or newly redone. There is a roomy indoor waiting area with a variety of seating, including stools with power outlets. The restroom was pretty large and clean, better than the one at the JSX (the semi-private airline) terminal. There is also seating in an outdoor patio with views of the helicopter launch area. Since I booked the earliest of these short tours, the terminal was quiet and check-in was seamless and kind. Every passenger is weighed at check-in to balance the weight on the helicopter. You have the option of requesting a front row seat ($30); you are charged if and when you are upgraded. I unfortunately did not make the cut, but I ended up being very satisfied with my rear window seat behind the pilot. Our copter had 2 seats in front, 4 in the rear. Some of the other copters have 3 front/4 rear seats: I think these are the ones that go to the Grand Canyon. We watched a safety video in the terminal, then boarded a shuttle for the brief ride to the helicopter. A photographer and the pilot accompanied us. Your photo is taken outside the copter before boarding. The seats have noise-cancelling headphones you can wear; they have music playing. The ride was smooth and quick. You basically go north on the east side of the Strip, make a U-turn just north of Downtown, then head south on the west side of the Strip. You can see every hotel on the Strip and Downtown, plus The Sphere, the High Roller Ferris wheel, T-Mobile Arena and Allegiant Stadium. Back at the terminal, your photo and a flight certificate are available for purchase. I did give the pilot a gratuity, others on my flight (all were non-American) did not. The company offers a myriad of tours--Grand Canyon, Hoover Dam and more. Some of the Strip tours have added perks like a meal or foodie tour; the basic tour I took can include transportation to and from your hotel if you choose. Recommended.

Tony and Don have been great! They provided excellent service for my companies conference. I…read morewould never consider using anyone else for our large groups again.

This is a double review. First, I highly recommend this form of traveling to remote destinations…read more Campervans / RV's are so convenient and allows such flexibility while traveling. Campervans are easy to drive and can fit into any normal-sized parking space. Regarding this company, they provided incredible customer service and a clean, comfortable Campervan. The fold out bed was easy to assemble and the van included a sink, small fridge and storage spaces. Our van was waiting for us when we arrived. We had the option of choosing different bundles: blanket, kitchen items, tent, chairs, basically anything that enhances your outdoor experience. They even had a donation locker where you could take items left by other travelers. We loaded up and we're off on our adventure to Death Valley. We found that this company has several locations in the US, and they will allow for one way travel between their locations. We are now seriously considering planning a cross country trip!

Kerry was an incredible support for our trip through the Mighty Five in Utah! We had everything we…read moreneeded and discovered the joys of BLM public land during our adventure. It was a fun challenge to hit all five NPs, but we loved every minute. Our van, Skyfire, while older, had an easily convertible bed, a sink, a stove and a refrigerator. We didn't use the stove, but everything else was useful for our trip. We will probably upgrade to a newer model next time but overall were very pleased with our experience. Adventure is out there!

One of their busiest locations I feel. It's bigger than others I have visited and it is larger…read more They still have a good space that is well maintained and stocked. This will always be my favorite way to travel because it's seamless. The service is great. All questions are answered and the staff is super friendly and attentive.

Flew JSX from LAS to SNA, and from the moment I arrived, it was such a cool experience! This was my…read morefirst time flying JSX, and honestly, it was the closest experience I've ever had to flying on a private jet. I loved all the amenities, but what really stood out was the staff. Everyone was so friendly and welcoming, both on the ground and on the plane. Even the pilots came out and greeted me, which I thought was really cool! I was honestly surprised by how quick, easy, and stress-free the entire experience was. No long airport lines, no crazy boarding process -- just a really smooth experience from start to finish. Since my family lives in Orange County, I might have to start traveling this way every month now . JSX might have just completely changed the way I fly! 5/5 -- Highly recommend, and I'll definitely be flying JSX again!

Great convenient way to get to the lotto store from Vegas. I was picked-up at the Red Rock Casino…read moreand Hotel but they also can pick-up at your home, per reservation. Only $50 RT. Great deal.

Rented a 40' RV from Sunshare for two weeks in July 2012. RV and all services provided by Sunshare…read morewere as promised. Sunshare pre-stocked the RV w/groceries prior to our arrival. RV was spotless and in good working condition when we arrived. Kelly Owens from Sunshare was on call throughout our 2 week vacation and promptly responded to any issues we encountered on the trip. The price for the motorhome included mileage, generator use, and anything else needed, without any hidden or unexpected extras. I would definitely use Sunshare again, and recommend them highly.

I could understand inaccurate estimated wait times when busy. Being that there is a washing…read moremachine/cleaning facility onsite for the vehicles I was caught off guard by the condition of the inside of the vehicle I picked up. It was a bit dirty on the inside, almost looked as if I picked someone's personal car. Called corporate office and they stated they would escalate this to a regional manager...still have not heard anything back. I will say, I have used enterprises a handful of times since I've been in the valley and the vehicles have always been spotless on the inside.

Easy pick up and return. The selection was a little limited but cheaper than the airport. Was…read morereserved for a F150 or similar asked for a suv (none were available) so I opted for a BMW car. Should've stuck with the truck the car was a little tight with 3 suitcases and 3 adults. Friendly staff and gas station right next door