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Ride 1 Transportation

5.0 (1 review)
Open • 6:00 am - 2:00 pm, 3:00 PM - 11:00 PM

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3 years ago

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Greyhound Bus Lines

Greyhound Bus Lines

1.3(3 reviews)
54.3 km

As a first time greyhound customer overall I've been pleased with my experience with my…read moretransportation with greyhound since departure. But this location I'm displeased with. The hours of operation are quite inconvenient for travelers. If you don't have a long wait it's not an issue but for me I'm supposed to be here for 5 hours and with having luggage, bad weather and a closed station is very inconvenient.

If I could give negative stars, I would. And if you look at my Yelp reviews, the majority are…read moreoverwhelmingly positive. Not Greyhound. I would strongly recommend steering clear of them at all costs. I took a bus, schedule #GLI1679 run by Baron's (another bus company, but an affiliate of Greyhound) from Charleston, West Virginia to Pittsburgh Pennsylvania on Tuesday, July 24, 2018, with a stopover in Cambridge, OH. The connecting bus was supposed to arrive at 12:35 PM in Cambridge Ohio but never did. That's right. bus never showed. After numerous attempts to get a human on the line and waiting on hold for 45 minutes from the last call, I was told the bus was canceled. I asked what they were going to do about it. After an additional 15 minutes on hold, I was told that no bus was forthcoming. I waited until 3:15 but had no other choice but to spend money on alternate transportation. Approximately 20 other people were stranded as well, and they all had difficulty getting through to the line. When I left at 4 pm, most of them were still there. What kind of transportation company runs a bus line that doesn't show up? What kind of transportation company actually says, "We're not going to do anything to pick any of you up" despite stranding you in a Sheetz parking lot for hours? I have requested a refund via email, but despite furnishing all the details, they have not issued one. I just received one of those typical canned responses, not acknowledging that I was stranded, but telling me to call again. I would avoid Greyhound at all costs. Hitchhiking is probably a better option at this point. P.S. The Greyhound station has some rather dubious looking characters that hang out in front.

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Greyhound Bus Lines
Greyhound Bus Lines
Greyhound Bus Lines

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Ride 1 Transportation - publictransport - Updated October 2026

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