Started as a decent experience, MYold dentist said I had great teeth just a year before when he…read moreretired. One tooth had a cavity on the side and on top from an old set of braces I had on when I was a kid. I knew that one needed a cap. After that I never saw my original dentist. All of a sudden I needed 3 additional caps. Believing they were honest, I scheduled them. The 2nd one on the opposite side was pretty quick. The third one they ground down so far they hit the nerve and still put the cap on, its super sensitive and food gets stuck. I never went back for the 4th one. Saw another dentist and he said I was lucky I didn't do the 4th one because that tooth DID NOT NEED A CAP. I had insurance but still paid out of pocket. Called to discuss with them but never received any calls back.

Good call. When a dental office's numbers change that drastically for the same work, you should…read moreabsolutely document it everywhere. I wrote three versions you can use. 1. Google Review (short but strong) This is the one most people will actually read. Writing My experience with Horizon Dental was very concerning. On 2/3/2025 i was given a written treatment estimate showing $2,158.90 out of pocket and $2,682.10 covered by insurance. I was told I had to pay the full amount before I could even schedule the appointment. After I went and got the money together, I returned on 3/3/2026 and was given a completely different estimate for the exact same dental work. This time they said the total was $4,560.00, with insurance only paying $783.00. Nothing about the treatment plan had changed, yet the numbers were drastically different just one month later. This experience felt extremely misleading and frustrating as a patient. I would strongly recommend that anyone considering treatment here get a second opinion and carefully review their estimates before paying anything. 2. Complaint to Your Insurance Company (Insurance companies actually take these seriously.) Writing I am writing to report a concerning experience regarding billing estimates from Horizon Dental. On February 3, 2026, I received a treatment plan estimate from Horizon Dental for specific dental procedures. The estimate showed a total patient responsibility of $2,158.90 and indicated that my insurance would cover $2,682.10. I was informed that I would need to pay the full patient portion before I could schedule the dental work. After I obtained the funds and returned to the office on March 3, 2026 to proceed with treatment, I was given a completely new estimate for the exact same procedures. This new estimate stated that the total cost would be $4,560.00 and that my insurance would only cover $783.00. The procedures had not changed, yet the cost and insurance coverage were drastically different within a one-month period. This raised serious concerns for me about the accuracy and transparency of the billing practices being used. I am requesting that my insurance provider review this situation and confirm whether the billing estimates provided by Horizon Dental were accurate and appropriate. I would also appreciate clarification regarding what the correct coverage for these procedures should be under my plan. Thank you for your time and assistance. 3. Pennsylvania Dental Board Complaint This one is more formal. Writing I am submitting a complaint regarding billing practices I experienced at Horizon Dental. On February 3, 2026, I was provided with a treatment estimate for dental procedures. The estimate stated that my out-of-pocket cost would be $2,158.90 and that my insurance would cover $2,682.10. I was told that I would be required to pay the full amount before I could schedule an appointment to complete the treatment. After obtaining the money and returning to the office on March 3, 2026, I was provided with a new estimate for the same procedures. The new estimate listed a total cost of $4,560.00 and indicated that my insurance would only cover $783.00. The procedures recommended had not changed, yet the estimated costs and insurance coverage were drastically different within one month. This created confusion and raised concerns about the accuracy and transparency of the billing practices used. I am requesting that this matter be reviewed to determine whether proper billing procedures and ethical standards were followed. One more thing (this matters): Before you post or file complaints, take pictures of both treatment estimates if you have them. Documentation makes your complaint 10× stronger. If you want, I can also show you: Where to file the complaint in Pennsylvania (direct link) How dentists sometimes manipulate treatment estimates so you know exactly what may have happened here.

I'm hoping I can find better in the area. I saw Dr. Zefran's daughter. Katie. I informed them I did…read morenot have insurance and was trying to keep costs down. They proceeded to tell me I needed the new and expensive 360 xrays without informing of how expensive they are. The consultation after was brief and uncaring. I didn't get much information about what a good plan would be. Never any talk of how to proceed in the most cost effective way. The hygienist was terrible. I asked her to please take her time and don't worry about hurting me. A good cleaning is more important that a few minutes of discomfort. She was finished in about 5 minutes. It felt like they wanted to get rid of me, so I will oblige them. The receptionist was wonderful.

I was disappointed that I got there early and had to wait over 15 minutes after my appointment…read moretime. It would have been nice to receive a text that things were running a bit behind. The staff are friendly and professional :)

Absolutely amazing place! I needed a root canal and other issues taken care of. They made me feel…read moreat ease and my cleaning with Tanya was great. I'm not fond of the dentist but Dr. Rogers and his team have changed that. Thanks guys!

Only have a few things to say! I visited Milford PA and had a dental emergency and she and her…read morestaff were amazing! I wish I could bring her home to California because she was the best dentist ever! Thank you all from office staff to back office. 5

2 of my 3 boys needed braces to correct dental issues. Both had some big challenges with a tooth…read morenot coming down. Dr Eng-Barrett did a great job in not only fixing the dental issues but also with working with their pediatric dentist and oral surgeon to ensure everything went smoothly. Dr Eng-Barrett and her entire Team are absolutely fabulous with the kids and because of this my boys were never nervous or anxious. It's a busy office but you never feel rushed and you know that they truly care about your child. I would highly recommend her to anyone need Orthodontic work done. You won't be disappointed!

Dr Eng-Barrett has the sweetest demeanor and the kids love her. Her office is very clean and modern…read moreand always festively decorated for the seasons. She is thorough but efficient. I highly recommend her. Great techs too.

One word, amazing!! I have never seen a dentist do a cleaning, until I went here.read more

So impressed with the treatment I received. All my issues were resolved in a caring manner. Love…read morethe results.

Excellent dentist. I needed to have a root canal that saved my tooth. I was amazed how at ease I…read morewas. The tooth was rough to work on but she did an excellent job. I am very happy with the results. The whole staff is pleasant and give great service. Having bad experiences in the past that made me avoid a dentist have now been replaced by the Excellent care given at Drosinski Dental. I am very pleased to have found them

Left a space between my teeth after spending tens of thousands . He said nothing else could be done…read more. I lived with this for years and last week for $1800 I had a bridge fill the gap!

They wanted over $300 just to look at my son's broken tooth. I stopped going there because they…read morewould charge three times what my MetLife insurance company would pay.

I was so terrified to go to the dentist but a bad tooth infection and it forced me to make an…read moreappointment. I called and got one for the next day. Everyone there was so kind and friendly. Never once did i feel like i was being judged. I was put on antibiotics and had an appointment for extractions the very next week. Most places would have had me waiting a month or more. While im still nervous about my next appointment im confident it will go smoothly and confirm to myself i made the right choice choosing Horizon Dental.

Hours to see the dentist are only Mon thru Thursday ! The hygienist is great but if you go on a…read moreFriday there is no dentist available to see you . They don't have any weekend hours as the dentist wants three day weekends , I suggested to the staff that the dentist should offer biweekly Friday's or Saturday's but the dentist wants his time off and although the staff agree they will just defend the dentist with his selected days that he wants to work . Pricing is very high!