I've been seeing Ratchford for 2 years now and find him and his staff to be friendly and efficient…read more I have';t had any major work done so I can only speak to the friendliness, cleanliness, and efficiency of his office.

I saw him for an extraction of a molar. When he began the procedure, I winced (due to the immense…read morePAIN) at which point he threw his tool down on the tray and said, "I can't work like this," and stomped out, leaving me in the chair, completely stunned. A hygienist eventually came in and apologetically offered to reschedule, which I declined.

This man is a hack-staff is rude. Known many people whose crowns-etc have fell out within a month…read moreof having them placed. He seems to do partial fixes so you have to go back repeatedly to pay more and more office visits-ESPECIALLY if you have public assistance insurance. I have spoken to no one who has had a happy experience at this office. Even witnessed him throw out a mentally challenged patient who was making too much noise during her cleaning-whose caregiver insisted that she was going to file a complaint against him and that I should too since his staff was arguing (and being quite rude) with me that I did not have an appt despite the fact that I was standing there with their appt card in hand with that day's date on it. Seriously-if a business make a mistake that's fine but at least be polite about it!

They are really nice, pleasant people. However its still small town backwoods dental care. Their…read moreequipment and practice is outdated (my new dentist showed me the diff between their X-rays and newer ones and it was significant) so they do not have a preventative approach and therefor missed a lot in my mouth--only told me I needed to replace fillings by the time that was the most extensive pressing in my mouth, and do the lid fashioned eyeball approach vs using advanced tech. I ended up with extensive preventable decay (cavities in all my molars) and may even need to get a root canal now in one of those leaky filling teeth even though I had been seeing them regularly. They just don't have the contemporary resources to be comprehensive and avoid issues before they're huge enough to see. They also still regularly use Mercury/amalgam fillings and have heavily promoted fluoride paraphernalia in the office (to their credit no one was aggressive or pushy towards me about it, they were very professional and easy going). But it's something to keep in mind perspective wise if you're seeking a dentist. Good for cleanings but for anything else in my experience it's worth the trip to Scranton (or even Hawley). Teeth are for life. They're great people but this is my honest review. My difference in experience between here and my new place in Clark Summit was night and day.

Rude and unprofessional. I needed an extraction of an…read moreinfected molar. When he began the procedure, I winced to brace myself. He huffed, threw down his tool (which bounced off the tray and landed in my lap), said, "I can't work like this", and stomped out of the room. After being left unattended for 20 mins, I found my way to reception and was informed that I needed to find an oral surgeon, Dr Fruehan refuses to work on me.

Horrible! The female dentist here is the worst I have ever gone too. She is heavy handed. Most…read morepainful dental experience. Two of the feelings that she did came out. One within a week! I would not recommend anyone go here.

If you've ever had a bad experience at a dentist...you have got to try them. The office staff is…read morevery friendly and extremely efficient. Kathleen at the front desk greats you with a smile. They submit your treatment plan right away to your insurance company, so that you know the cost of the work before you have it done. I just completed a dental cleaning and x-rays with Meg and she was great. Met with Dr. Scrimalli to discuss my dental needs and he listened to me and answered my many questions about the next steps. I feel that I am in good hands with him.

Dr. Hart is an amazing dentist! He lets you know what he's going to do before he starts and…read moreexplains what he's doing as he's doing it! Very easygoing and great "bedside " manners. He's very professional and attentive to your concerns! Does not mind explaining things in a "normal " manner without getting too medical. He breaks things down so that you understand what and why he's doing it! Great experience from the receptionist to his assistant and the general atmosphere in the office. I would highly recommend him!

Everything I expected. Staff at the desk was very polite and welcoming . Elise did a wonderful job…read moreat caring and explaining what she was doing for good dental care. Dr Drosinski was very thorough and caring. I recommend to anyone who is in need of a new dentist .

So impressed with the treatment I received. All my issues were resolved in a caring manner. Love…read morethe results.

A tooth that I'd had a root canal done on several years ago flared up the other day. I found out…read moreabout Horizon and called for an appointment. They got me in the next day and when I arrived I filled out a few sheets of questions and was taken back for treatment within 15 minutes of having walked in the door. Everyone from the receptionist to the assistants to the doctor were professional and pleasant. They took an x-ray, reviewed it with me and gave me treatment options. Then the doctor (Dr. Nolf) proceeded to treat my problem efficiently and painlessly. I was on my way home in less than an hour and now, a day later am very happy that I have no pain and very little in the way of residual effects of the treatment. I would recommend Horizon to anyone who wants a positive experience!

Well I can say that as most people experience you are told one price and then another, you are told…read morethey are coming in and then you are told you need to come back, now they make the mistake but they say no that was not the issue. Make sure when you walk out you get your complete plan because they will back track on you and say you still owe them!!!!!