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    Updated 2 months ago

    Services - Langan Dental

    Cavity treatment

    Dental bridges

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    Crown cleaning

    Dental exams

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    Pediatric Dental Specialists

    Pediatric Dental Specialists

    2.5(2 reviews)
    2.5 mi

    Clean office, everyone is kind. However,my daughter asked about her wisdom teeth and if they were…read morecoming in and if they would be a problem and Dr. Paoli kind of pushed it off and now my daughters front teeth have shifted after having braces. Her teeth were perfectly straight after the braces so the shifting isn't that noticeable, but to any one that knows her it's noticeable. It's a shame to pay so much money to have perfect teeth and it gets ruined. It's also a shame how the removal of the teeth got pushed off until my daughters teeth already shifted, when she asked two years prior to the shifting, when she would need her teeth out.

    I took my 2-year old son to the dentist for a chipped tooth. I was informed that he had multiple…read morecavities and would need to be put under to have the teeth fixed and one of his teeth may even need to be pulled. I was informed that they could not schedule the procedure until the insurance was confirmed (approximately 1 month) and then another 2 months to have the procedure performed. After leaving the office, a day or two later it occurred to me that they never asked for my medical insurance card so I called and they stated that I could fax it over, which I did promptly. 3 weeks passed and I hadn't heard anything, so I called the office on a Monday. I was informed that the person who does it is only there on Wednesdays and that she would give me a call. She never called. I called back 10 days later and was informed (rudely) by a member of the office staff that the information was faxed over and it wasn't their fault that the Insurance hasn't gotten back to them. I inquired if they had followed up and she said that she didn't know, Molly (who I presume is the 1 day a week worker) wasn't there that day. I asked if the Insurance Company takes approximately 1 month, yet they were scheduling 2 months out, why we couldn't schedule since an answer would be returned from the Insurance Company weeks before the surgery and I never received an answer. She said that we had to wait for the Insurance Company. Furthermore, when I stated that I was obviously very unhappy with the lack of progress and the fact that I never received a call back from Molly, as promised, I was told that she's going to have the doctor call me because they run a very efficient office and that I'm being 'negative'. I am extremely frustrated with the office staff and their lack of compassion for the fact that my 2 year old has issues that are not going to get any better until they are taken care of. The only reason that I am putting 2 stars rather than 1 is because the Dental Hygienist who examined my son was absolutely wonderful with him. And the Dentist, Dr. Paoli, also called me to apologize for the lack of communication and unprofessionalism. I have since decided to take my son to a different pediatric dentist.

    Langan Dental - pediatric_dentists - Updated June 2026

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