They have been great for me Brad Denning and there was a rep named Jason. Everyone was so polite…read moreand kind and if I needed extraa help they were always there to help me thank you Brad

If only there was 0 stars. We were just charged on a credit card they had on file for services for…read morea house we no longer own and the service was cancelled. They will not refund my credit card and act like they can't. Not to mention we had terrible service, they were unable to identity pest, people were untrained came out. had several not even get out of the car when they came and sit in our driveway and not to the services and even admit it's because they are forced to be at each location a certain time, one employee was extremely sketchy and made me very uncomfortable as a woman and around minors that I asked for him never to be sent to our home again and he was. i have been told that this behavior happened to someone else from same person.

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

AJS Wildlife Solutions will charge you coming and going. You pay $200 for the inspection. (The…read moreman who came to my house was thorough and knowledgeable. I can't complain about that!) Then they charge you for each time they come back to check the traps. I had 2 other companies come by to inspect/ bid. Neither of them charged for inspection or checking traps.

Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

Rottler and Stephen Bauman are great! Highly recommend Rottler, they aren't pushy or…read moreultra-expensive.

Cody Jarvis was my technician. He was kind and hard working. He also was extremely knowledgeable…read moreand helpful. I would recommend him to anyone! Thanks Cody!

I had someone bring roaches to my home. I hired Nelson's to get rid of them. Right when I thought…read morethey were gone, the pests returned without explanation. I was told "it's just that time of year " or "you'll never get rid of them". I fired them and went to Mug a Bug and treated my own house and got rid of them. Nelson's charge $40 a month to keep them enough to keep coming out. Mug a Bug was $40 for 4 tubes ONE TIME and I haven't seen them since.

Top notch!!!!!!!! I called them after I was sick of getting bitten like a buffet meal on my legs,…read morefeet, and ankles, so I called them and the office staff was more than helpful, reassuring, and kind. My apartment was sprayed three days ago and Kenny the tech was kind, answered my questions, and patient as I was a wreck rushing around as he came an hour and a half sooner due to the weather. Soo far so good and they were here the next morning in my complex again. During this difficult, stressful time for me they were more than understanding. I hate pests/ bugs but if you have em call Nelsons they will get the job DONE!!! Reasonable too!! Many thanks!!!

Wonderful service..very pleased. Highly recommend to anyone in the need for very professional…read more. friendly and knowledgeable service.

This company is great. James got me a quick appointment for a mouse problem, at a very reasonable…read moreprice. He was so helpful and took a lot of time with me on the phone because I am out of town. I would definitely recommend them.

I'd had raccoons get into my attic a year ago and ruin part of my roof. Had the roof fixed and…read morethought the problem was fixed until I heard the unmistakeable sounds of the critters climbing the drainpipes and trying to break back in. Called another place that was too busy and they gave me Frank's number. He was able to set traps the same day. One on the ground and one attached to the house over a small hole they had managed to make since we weren't sure if they had actually gotten inside. All I had to do was check the trap each morning and let Frank know if anything had been caught. Turned out the raccoons were not inside the house. I heard them try to get in around the cage on the house at least one or two nights and after that, nothing. After 10 days when nothing was caught we decided they'd moved on. Frank came and fixed the hole with galvanized steel making it as raccoon proof as possible. He charged per visit and I feel his rates were very fair.