I give this Campbell River Ricky's Restaurant one star because we had to "ask" the waitress if we could please have our drinks after she had already taken our drink order some time ago. Our waitress was extremely busy and the only waitress I saw except for the owner who was also waiting on tables, looking after the cashier and seating people. This was a busy Sunday afternoon after church.
After waiting over an hour for our meal, it finally appeared. This Ricky's restaurant is always extremely slow with the delivery of the meals, you have to "ask" for coffee refills, as they are almost non extant.
I had the Club House sandwich with the Tumbleweed fries. I could not eat the fries because they were extremely salty. I like salty food so for me to not be able to eat the fries one could only imagine how salty they really were! I asked to have them replaced with a simple garden salad. After approximately 15 minutes we had to track down the waitress and ask her about my salad. She promptly brought it out to me. Nobody had told her that the salad was ready and waiting for her to deliver.
Ricky's now has frequent eatery cards which they stamp each time you go to eat a meal. The one the owner gave me was dated two years ago (2016). I had to have 10 stamps before I could receive a free meal. My girlfriend had a card also but it was different, she only had to have 7 stamps before she would get a free meal. I asked the owner if I could please have a card the same as my girlfriend's and she told me hers was an old card and she did not have any more of them. Needless to say she found a card in her assemble of cards. My girlfriend had received her card in early April about 3 weeks ago. I also asked if I could please have a card for my husband and she told me no, that there was only one card per family. She would not give my girlfriend one for her husband either. I was told that it was Ricky's policy to only give one card per household.
Needless to say, we will not be rushing back to this Campbell River Rick's restaurant any time soon. There are many other restaurants in Campbell River who would love to have our patronage.
My husband and I were at this same restaurant a couple of weeks ago and the service was pretty much the same. The owner waits on tables as well as one or two waitress's, so we usually have quite a wait for service.
If the owner, a very polite and people friendly person would hire and use more waitress's there would be better service for the customer's and much happier ones.....maybe even some repeats. I know for my husband and myself will not be returning to the Campbell River Ricky's any time soon.
"Extremely disappointed now to be......former customers" read more
