BLUF: Shane and his Team are the best. I was preparing for a major trail ride in my 2005 Jeep LJ…read moreout west on the Rubicon Trail (a bucket list trail). Major planning and a lot of expense involved. I only had a few days before I had to be on the road to California and every shop I contacted was at least a week to a few months out to get to me. I stopped by Shane's shop to get an estimate and discussed my predicament. Shane agreed to get me right in AND do his best to have me ready within a couple of days. My transmission required a total rebuild and was a custom application, but they got it done! As a bonus, I was not charged extra and also got a full warranty on their work. We would not have made the trip without them. My transmission business is going nowhere else! Alex

I started having transmission trouble with my 2004 Acura on I-85 on my way back to Atlanta from SC…read moreand had to have the car towed. I've always had my car serviced at the dealership and did not know any repair shops in the area, so I was a bit nervous about leaving it, especially so far from home and not knowing how long it might take or what it would cost to get it repaired. Shane called me with an estimate that afternoon and told me the repairs (rebuild transaxle) would take about a week. He had it ready when promised and had also replaced my radiator, but kept the total charge within $100 of his original estimate and gave me a 12-month, 12,000 mile warranty on the work. It was a pleasure to deal with Shane!

I cannot recommend Carnesville Automotive highly enough. I found myself in a tough spot this past…read moreSunday--stuck with a flat tire in the middle of a rainstorm and, to make matters worse, I didn't have a spare. Every tow company I called was completely slammed due to the weather. I called Josh at Carnesville Automotive around 5:30 PM on Sunday. After verifying he had a used tire in stock that would fit, he told me he'd be there in 30 minutes. He actually beat that time and arrived even earlier! Josh was incredibly kind and helpful. He pulled the wheel, took it back to his shop to mount the tire, and had me back on the road in no time at all. It is rare to find that level of service and genuine care these days. Josh is truly the salt of the earth, and I am so grateful for his help. If you need someone reliable who actually cares about their customers, this is the place to go!

While on vacation our van broke down on the afternoon of July 4th. Immediately we took to our…read morephones searching for help. Obviously every mechanic shop we called was already closed for the holiday. Mr. Brown called me back and we were able to get the van to him. Our cabin was 45 minutes away and we had no luck with Uber. He took our family of 5 back to our cabin. He worked that evening and had our van repaired by 7:15 the next morning so we could enjoy our last day of vacation. Brown's automotive went waaaay above and beyond to help us while over 400 miles from home. What a blessing!

Worst mechanic ever! My daughter's car wouldn't start, so I drove 2.5 hours here to help her get it…read morefixed and drive her around until it was ready. One of her roommates' dad came out and changed the starter for her, but it still wouldn't start. I found Brown's Automotive on Google and had the car towed there based on proximity to her house and Google reviews. When I got there I told him that we just put a brand new starter on it, but it still wasn't starting. I told him that I lived out of town, so I needed it repaired quickly. He said he would look at it, but has a mandatory $150 for the first hour. I said ok. He called me and said the new starter was faulty and had to replace it. He did, then called back and said his starter didn't fix the problem either and thought it was the ignition. He said it would take time because it is hard to get to. Well, I didn't hear from him in 2 days. I texted and no response. I called and he just said same thing "I'm working on it, but think it's the ignition." I didn't hear from him again for several days, so her dad called him. He told him that he couldn't work on the car because it was raining and he works on cars outside. I told him he lied to you because he has a big shop with 2 bays. After having the car for exactly 7 days, he finally calls me and says "There is nothing more I can do. I think its the ignition, but to test it I have to take the steering column apart, if I do that I mine as well just replace it." So basically since the day he got it, he changed out a brand new starter that we just put on it and did nothing else with it. Just let it sit for 6 days. So I told him I was going to have it towed somewhere else. He charged me $460. I knew immediately that he was screwing me over, but I just wanted my car back and to finally go home so I paid it. I looked at the receipt and saw he charged $160 for the part which I new was right, the $150 for the labor which he told me in advance about, and then $150 for diagnosis. He didn't diagnose anything because he never touched the car after the starter. Then I noticed at the bottom of the receipt he wrote "car won't start ignition?" Was that what I paid $150 for? That is NOT a diagnosis! The new mechanic sent me a video to show he didn't even put the heat cover over the starter he installed (see attached pictures). So he also screwed me over for the $150 half-ass installation he did. What a crook! Do NOT waste your money. I think all of these positive reviews are just family and friends of his and not real customers.

Great customer service provided by knowledgeable mechanics. David is very trustworthy and he…read moreoperates a good business.

Awesome combination of expertise and integrity. Did not want to drive to dealer for oil change…read moreand they met all the manufacturers requirements but better executed. Highly recommended!

I don't think that I have ever had any business be as rude and contrary than the employees at…read morethis place. My van was driven there after over a month waiting for an appointment. State Farm ended up totaling my van and gave me plenty of time before they were going to pick it up. I asked if they could please remove the trailer hitch and made it plain I would pay for that. I was curtly told they didn't have time for that with it sitting on their lot for over a week. I don't know if my appearance (long hair) or my having my service dogs with me. They kept trying to tell me that pets weren't allowed in the rental van my insurance secured because I have 2 large service dogs. Enterprise had no issues with this but the guy at Willbanks obviously did. Overall a very bad experience dealing with this shop.

Unprecedented craftsmanship only surpassed by there customer service. Just picked up my red civic…read moreand to say pleasantly surprised would be a grievous understatement. I would recommend them to anyone!

Service sucked! Had the car almost a year, car still not drivable. Didn't have the right equipment…read moreto diagnose vehicles. Hardly answered phone calls or text. Car was broken into and never told us about it just replaced damaged part with a junkyard part that has mildew . Martin senior was the best before he passed. Stay away!!

Had difficulty finding a reliable mechanic until I was recommended to this shop, was not…read moredisappointed with the service!

It was Excellent! I have to say they know their business well. I'am certified for auto body…read morerepair and this business provided us with courteous, quality and efficient service. Our vehicle was also beautifully detailed. We were extremely impressed with the service they provided.

I have had both mine and my wife's vehicles worked on by Gary and his team…read more They have been excellent and dependable at every turn, and seem to be a high quality group of guys to do business with, all the way from the detail guys to the paining and body work, we have had nothing but pleasurable experiences. Habersham Collision will always be my first choice.

I finally found a place in Gainesville where I feel I can trust them to service my car and my…read morewife's. I'm an engineer and I'm fanatical about maintenance. I'm willing to pay for genuine parts and service, but I want to know that the techs doing the work know what they are doing. I feel that this shop has experience and knows how to talk to their customers. I recently moved from Marietta, GA, and needed to find a local shop. Due to several major life changes, I wanted to have a laundry list of maintenance services done to my car to prep it for the potential of going 10,000 miles before my next service. When I went to pick up my car, the shop manager said that they inspected some of the things on my car I wanted to replace, but said that it wasn't necessary, explained why, and sent me on my way with a much smaller bill. Also, they finished the work when they said they would. I've only been there once, and my wife hasn't had to deal with them yet (or should I say they haven't had to deal with my wife), so I'll hold off on the 5th star. So far though they seem like a good place and I'll update this review when I get more experience dealing with them. By the way, work was done on a 2006 Mazda3s.