resolved our AC issue in 24 hours and provided great customer service, would recommend

Rick was super responsive! He called almost immediately after my request and was able to come out same day! He fixed my problem in a timely fashion as well! I highly recommend him for heating and air services! read more

Fantastic service! Rick is honest, fair, and does great work. Just like the other reviewers, everything about him and his company are top notch. Very reliable, fast service, and I would highly recommend him for your a/c and heating needs. I found him through a referral from a neighbor. I will definitely be sharing his name with my friends that need work done. Thanks Rick! read more

Rick is legit. TLDR: Rick identified the root cause of a problem two other vendors couldn't find, was efficient, and easy to work with to install a new condenser and evap coil. He offered a fair price for the work and parts. Some additional background: Long story short, Rick was the second vendor assigned to me from my home warranty company. The first one was incompetent and I asked for a new vendor, and luckily, they sent me Rick. My unit stopped blowing cold air and it was identified to be out of R-22. Once Rick was assigned to the job, he showed up within two days, and found the leak within 10 minutes. He immediately contacted fidelity and got on a video call with them to prove the unit was shot and needed to be replaced. He was prompt with submitting his report and answering questions. He allowed me to add on additional services and new parts fidelity wouldn't cover. Once everything came in, he called me and arrived within two days to complete the install. He arrived on time and was able to navigate my tricky, extremely small attic space to install a new evap coil. It's tough to know which vendors are good or fair, especially after you've been burned, but Rick is extremely competent, knowledgeable, and a straight shooter. I would absolutely recommend him or use him again if needed. read more

Great service, full inspection and tune up for our air conditioning. Rick checks all the boxes: he answers his phone, he lets you know when he's arriving, he shows up on time, he does a thorough job. read more

This is probably the first time I've been genuinely impressed with a home warranty service. We had three different people come out to check our HVAC system after recently buying the house -- and honestly, we had no idea what was going on. Each technician gave us a different opinion. One of them, from Lennox, even told us to replace the entire system -- which of course would've solved the problem, but at a huge cost. We originally thought it was just the heater that was broken, but then realized the AC wasn't working either. Then home warranty assigned Rick to us. Honestly, I was fully prepared to replace everything, but Rick actually fixed both the AC and heating! Fair pricing, honest work -- truly appreciate his help! read more

Service was of high quality. He was responsive and knowledgeable. He was the only one to fix the problem. The warranty company had sent out other repair companies who could not repair it. Thank you!! read more

This Guy is a Pro. He fixed a problem on a brand new Payne heater that other heating co was clueless. I'd reccomend Rick's as THE only heating co to call Bruce Hochman read more

Quick, professional service when I needed it. Thank you for helping fix our AC on such a hot day!

Perfect service. On time, got phone call before arriving., Very professional and knowledgeable read more

If I could I will give him no star at all. He charged me $110 per pound for the refrigerant, working for American Home Shield. For my other property AHS send someone else and her charged me $75 for the refrigerant. Rick's charge me more than $100. What a rip up read more

Rick did it AGAIN!!! He fixed a mini split and whole house AC unit. He was quick to respond to the home warranty service dispatch. He had availability quickly. He arrived in the promised timeframe. He communicated well and gave a heads up within 20 min of arrival. He diagnosed and repaired quickly and efficiently. Rick is my go to guy for any cooling or heating repairs. Thank you Rick! read more

Disrespectful. Here for 12 minutes and has us turn off our electric for the whole house. Had to reset everything. Told us nothing wrong, and he lied. We had another company come out and the fan wasn't even turning in the outside unit. The guy never even came in the house to see if the air was coming out cold. He was a nasty guy with a bad attitude. BEWARE!! read more

Our HVAC unit wasn't working and after calling several companies I found on Yelp, Rick's Heating and Air was able to schedule me in pretty quickly. The service tech was knowledgeable and worked efficiently. They were able to get our unit up and running again! I highly recommend Rick and his team. read more

Rick is a great combination of professional and honest. He was able to fix our transformer, add refrigerant and save us a lot of money with additional recommendations. read more

I scheduled a HVAC preseason tune up. Rick detected carbon monoxide leak (which my detectors did not) as well as several other issues. This was a decades old system that I knew needed some work, but the carbon monoxide was a surprise! He worked with my warranty company to seamlessly replace my old heater with a new one. He had all the paper work I needed for the permit and the inspector said the work was excellent. Couldn't ask for more! read more

Rick worked with my home warranty company to replace the compressor in our AC unit in Lake Forest. I would highly recommend Rick for both his knowledge and service. This was the second occasion I needed service, and my warranty company assigned it to Rick. On both occasions he was able to accommodate us into his schedule very quickly. After quickly diagnosing the issue, he worked back with the warranty company to get us the new compressor as quick as was possible. Then when the compressor came in, he was there that day to install it. I would highly recommend Rick's heating and air. read more

I wasn't happy with a quote I received from another plumbing company so I had Rick came out. He said all the things the other company said I needed I didn't need. I only needed some refrigerant. He only charged me $90 vs the $450 the other company quoted me. I'm staying with Rick!! read more

Rick came out on a HVAC issue and took care of it quickly for a great price. We have used other heating and air-conditioning companies over the last 30 years and Rick is hands-down the best. read more

Run away it is a scam They were sent by Fidelity home warranty. The so called tech came in to our family house and told me AC blowing hot air works just fine but need some new parts. and said hopefully he won't get the work order because: Fidelity doesn't pay much. He delay 7 days on the report until I called Fidelity. Of course from someone who don't want to take the Repairs for Fidelity due to low pay. Run away it is a scam. read more

We were reassigned to Rick's Heating and Air through Fidelity because we had an HVAC company before (won't name names . . . ) that was absolutely unreliable and not honest. Once we were reassigned to Rick's heating and Air we were quoted almost $1,000 less out of pocket. He was quick and got the job done. A man of few words and very honest. Thanks Rick. read more

Rick and Tanner were so friendly, and knowledgeable. They diagnosed and fixed our air conditioner problem in fifteen minutes. why would we use any one else?!!! They were great! read more

My wall air conditioner stopped working. Rick managed to come to my house on the day I called for service. Unfortunately he could not get the wall unit out by himself. He said he would come back with a second technician. Without having to call to follow up he called me and we arranged for his return. He and another technician managed to get the wall unit out, replace the capacitor and get it working. I was very impressed. read more

We needed warranty service as a result of purchasing an older home. The seller had paid for the service. We called the warranty company and the next day received a call from Rick. He scheduled service that afternoon and indicated he had to order the part. Two days later he called with the part and finished the installation on that day. I could not have asked for better service. Ed Laguna Woods read more

We live in South Orange County. Our AC unit is 20+ years old and it was struggling to keep the house cool. Rick came out promptly and quickly diagnosed the problem. He replaced the Run Capacitor and the Flue Draft Inducer motor. The unit has been working great since then. Rick is professional, knowledgeable and honest. He won't try to sell you service or parts you don't need. Not sure about the one star reviews but that is not the experience we had. I have since recommended him to several family and friends who have had nothing short of a good experience with his service. read more

We were introduced by a close friend to Rick's HVAC services four years ago. Every year we have called and asked for either repair and/or general maintenance on our business's 3 HVAC units. Even though summer is a busy time for all HVAC contractors, Rick has always been accommodating and made time for us on short notice. This week he squeezed us in after 5:00 PM, and he has always been extremely fair with his services and charges. I cannot say enough about his professionalism, attention to detail, and promptness. Thank you, Rick! More than five STAR rating is required for your services. How about 10???? read more

Rick is a great guy, after more than a month of dealing with really cold air due to the new furnace malfunction that no one figured out how to fix it, he came by and after investigating and checking different parts and not giving up on finding the issue managed to fix it, definitely professional, responsible and on time person! read more

Very knowledgeable, professional, and super kind. They fixed my heater and duct with way way less price than another company who even did wrong diagnoses of the unit, but Rick did a great fantastic job. We need more people like him in this world. read more

Thank you for getting our AC working! Very professional team that came in to our home determined the problem and had it fixed within 1/2. Hour. I appreciate that they called prior to arriving so I was able to wrangle up the dogs. Highly recommend. read more

We had them come out to replace our AC unit a year ago. Rick is very friendly and professional.

Referred from Old Republic Home Warranty. DO NOT USE. Two weeks and I needed repair again. Find ANYONE ELSE.

It was the first time working with Rick and I am glad I did. Rick and his associate were friendly and professional. Rick was flexible with unplanned schedule changes and got to my house on time. Rick and his associate were organized and worked clean. They were quick to identify problem and my central air conditioner unit is working now. Thank you! read more

Extremely frustrating. Sent by our home warranty. Not personable, but appeared to be thorough and provided lots of feedback on how to repair our AC. However, they said the Home Warranty co. wouldn't cover the repairs. They said my system was not "broken;" just needed repairs, even though it was not working/producing cold air. Well, if it's not working, it's broken as I see it. Plus, after they left, I looked at my contract and repairs are covered. They gave a list of suggestions to make the air cooler and repairs needed, and they said they'd send me a quote for the work. In fact, all they wanted was a quick $100. Never heard back and had to have the company send someone else out....who was also a scammer. read more

They were sent by Fidelity home warranty. The mechanic came in and told me I need a new compressor, but he said hopefully he won't get the work order because Fidelity doesn't pay much. He rather get the repair jobs. So he delay 2 days on the report until i called Fidelity. he wrote AC damage by sprinkler. Of course from someone who don't want to take the case. Case denied by insurance. Heartless! read more

they came from home warranty. fixed our heater problem. I had other place last month and they told me to change whole heater system but Rick told me just wire with wifi thermos unit wasn't connected right. fixed in 5min. thank you! read more

I like to give this company, -10, but unfortunately I can not. Fidelity home warranty sent this guy to my home for checking my heating system. He checked the furnace And came up with the theory that something blocked the flue vent on the roof, and he can not do anything about it. It is roof prblem, he told me. of course Fidelity home warranty bought his theory and Denied the claim. We called two different roof company to come and check out flue vents. The first one infinitely roof and gutters checked the roof , took videos of the roof and all flue vents and said everything is okay all flue vents are clear. We still went for second opinion and called roof and all above company.They said everything on my roof is okay. Then they advised me to hire another company to check my heating system. I called Complete comfort Heating . They sent a technician on weekend .And he checked the heating system and changed a switch. Less than 30 minutes and the problem was solved. I usually checked every company that come and works in my property, but this time I trusted Fidelity home warranty and it is Pity that they did not take care of my problem and sent a very poor quality and a liar to my home. Good for Fidelity home warranty and this gentleman for taking my money and did nothing just denied my claim instead of helping me. Save your time and money, do not hire this one man company. He does not know what he is doing. It is sad that Fidelity send this kind of company to people's home and to rip them off. until now I really trusted my home warranty, sadly not anymore. I live in OC now. read more