My encounter with this company left much to be desired. When my air conditioner malfunctioned a few weeks ago, I turned to them for repairs. While the initial scheduling was prompt and the representative courteous, my optimism quickly dissipated upon the technician's arrival. From the moment he stepped into my home, he began predicting doom without even assessing the unit. Insisting on the need for a complete system replacement, he slapped me with an exorbitant estimate ranging from $5,000.00 to $6,0000, which conveniently included a steep $60.00 per pound charge for Freon. To sweeten the deal, they offered financing options, further emphasizing the financial strain. But the situation worsened. During a cursory rooftop examination, he claimed to find a Freon leak, intensifying his push for a replacement. Skeptical of his diagnosis, I sought a second opinion. And thank goodness I did! Before departing, he attempted to charge me $100.00 for his time, which I managed to negotiate down to $80.00. He argued that this fee covered a diagnostic and his inspection time, reminding me it would be deducted if I proceeded with the repair. The real kicker? My unit, installed in 2018, was still under warranty--a crucial detail conveniently overlooked by the technician. Mind you now I know that I need to soon replace the unit so it's something that I'm planning to do in the next 3 years. The actual repair cost me a fraction of their quote, totaling $420, including Freon at a reasonable $30.00 per pound. It's evident this company preys on vulnerable individuals, exploiting their desperation and trust. In conclusion, steer clear of this unethical company. Don't succumb to their predatory tactics. Always seek a second opinion before committing to their proposals. Trust me, you'll save yourself a headache in the long run. read more

Rick's Cooling, Inc. was fantastic!! Very professional and they came the following day after I called with my A/C problem for my apartment in The Bond on Brickell Ave in Miami. The company was pre-approved by my building for the COI (Certificate of Liability Insurance). They arrived on time and called me 30 minutes ahead of time to let me know they were on their way. They are the only company out of 7 companies that I called that did not charge a service call fee. They came for free and only charged for the repair, which was very fairly priced. It is a family-owned company and the owner's son (David) came and competed the service to my unit's HVAC air conditioning system thoroughly and paid attention to detail before leaving. I highly recommend Rick's Cooling to anyone who needs a reliable company to service an HVAC system at any other properties, and I will definitely be using them again if I have another issue in the future. read more

My wife and I had our AC broke at the end of business day on a Friday. With a two month old baby in the house, we started to call anyone and everyone who could help. Rick's Cooling came by reference from my boss. David (who I believe is Rick's son) came the very next morning promptly at 9am, located the issue (replaced the capacitor since it was having trouble starting up) and was out by 10:30am. Cost for this was also reasonable considering that they received my call with helpfulness in short notice ($165). David was also able to educate me on the issue, which is a big thing with me - living in Miami, you get a lot of ppl who don't speak the same dialect or aren't transparent enough, leaving you at the mercy of their services. But I came away now knowing a bit more about my system. Great service! read more

David came and installed a 5 ton 16 seer Rheem system inside and outside units in my home. We have been struggling for years with the house not cooling properly. He was able to identify the issues. We added 3 additional vents. It made a huge difference. The house is now cooling beautifully. I got 3 other quotes and not only were David's prices comparative but the service was incredible. He did it all in one day so the inconvenience was minimal. They cleaned up everything before leaving, which is really important. He offered me FPL rebates which was a happy bonus. His team was polite and efficient. My AC broke one day and the next day he arrived to the rescue. I'm so grateful. I highly recommend this team. David is a 5 star guy. Call and ask for David, you will be in great hands. read more

My older mother's attic air conditioning completely fell apart, flooding the living room and freaking her out. I had to leave town that night and called four or five places; everyone was very cold with no appointments available for the weekend until I called Rick's, and David was able to come right away and gave me his cell. He immediately diagnosed the problem, was able to give a fair value for the service, and was there early the next day. I felt I had left my older mother in the solid hands of a trusted family business. Would give it way more than five stars. Call this company if you need trusted service. Outstanding. read more

I've known Rick Cooling for over 20 years. They have always been very professional when taking care of my AC as well off the AC of my family members and friends. They have always answered my calls very fast. Needless to say it will take them less than 24 hours to come and solve you AC problem. They are honest and try to do their best to fix your AC problem if possible instead of recommending to install a new unit right away. They always wear uniforms and now with our situation they wear masks all the time. Give them a call and try them out. You will never regret it and will love the experience. Georgina and Armando read more

I had the pleasure of doing business with RICK'S COOLING today. First off, I called last nite at approximately 7:30 PM - actually got a call back within minutes- AMAZING Secondly, the service man David showed up on time. As I have learned, In Miami this is like hitting the lottery. Thirdly, David was polite, knowledgeable, and neat. David explained the process to me as he went along and took the time to ensure the job was completed 100%. Lastly, the price I was quoted a few weeks prior was honored with no questions or hesitation. Rick's Cooling is a professional company which I HIGHLY RECOMMEND. read more

Our A/C had maxed out its years and we needed a brand new unit inside and out. We called so many company's to come out and give us a quote. Rick's cooling was not only the best price, but the customer service was exceptional. David understood that we had two small children and was able to install our A/C unit right away with no wait. We're really grateful to this company. This was our first major home improvement project and we have no regrets picking Rick's Cooling! Thank you David for working so hard and keeping our house cool for the summer! read more

I have been using Rick's Cooling for years. I have always found Rick to be honest, efficient, responsive, reasonably priced, and hard working. When I've had an emergency, he came quickly and solved my problem, and gave honest an assessment of the problem. Today, his company installed a new unit in my apartment. The workers (David and Emiliano), did it quickly, and skillfully. Extremely satisfied customer!! Thank you Rick! read more

I have been using Rick's Cooling for years now, and I have never been disappointed. They do great work at a fair price. I have bought two a/c units from them, and had them install a third unit for my mom, and each time I priced it out, they offered a better unit at a cheaper price and did a great job with the installations. Both Rick and David are complete professionals, and it is always a pleasure dealing with Lillie. read more

In Miami you need reliable AC company & between Rick & his son Ricky Jr. i've experienced that with these guys for over 10 years. I use them on both my home & business. If you want great service from guys who will be there for you when you need it at great pricing then Rick's cooling are your guys! Just had them clean my ducts & change them to linear diffusers in my dining room & it looks sick! read more

Rick has done work for me and my Mother a few times over the past few years. I live in Key Largo and he comes to the Keys right away. He shows up when he says, does good work and is very reasonable. He also a very nice guy. He came to my house twice and even worked in the pouring rain on Monday when that tropical storm blew through. I highly recommend him. read more

My air conditioning unit went out for a day. The folks at Rick's Cooling did an excellent job responding to my call having someone there on time, which is especially important since I was taking break from the office. They explained & resolved the issue in an hour. I'd recommend them to other people in my building for a timely solution. read more

Quality, Responsiveness, Value David is truly the best Air conditioning specialist I've ever encountered and I've met many while living in Miami. Not only did he respond within an hour of my initial call, but he returned 2 days later on abs completed a big project with such efficiency. Couldn't be happier! read more

In addition to Ricks Cooling having come highly recommended, Rick, his son David and the team proved to be reliable, honest and affordable. They were very professional, responsive and the quality of work was excellent. I Would highly recommend and we will be using them again on other projects. read more

Excellent workmanship! The technicians take pride in their job! Besides their prices are very reasonable using the correct air conditioning units. They are very responsible in leaving their areas clean. They deserve an excellent rating as they are committed in making the consumer happy. read more

Excellent, Professional service. We have used them for the installation of a 5 ton A/C system in our offices as well as the installation of a mini split about 3 years later. They keep to their word and do come out to check the units when the need arises. I would recommend them. read more

Excellent customer service, communication, and overall quality. The technician stayed in touch, provided follow up communication, and did a terrific job solving my issue with the AC unit. Would definitely recommend to anyone in need of a AC service technician. read more

Rick's Cooling came highly recommended from a friend and we are happy to have found such an honest and reliable company. They have a highly professional and knowledgeable team and are quick to respond to your calls. It is a company you can trust! read more