helped me work on a difficult project 10/10 couldn't be happier with the customer serviceread more

My husband called to purchase a chain this morning. The price was marked $49. I picked up up for…read morehim not knowing. We were charged $54. We called to inquire about being charged the wrong price since the sticker on it was less. We were simply told "there's been a price change" This literally all happened with it 30 minutes of calling to purchase it and me picking it up. CHECK YOUR RECEIPTS! THIS IS FRAUD! I'll be posting this every place possible. Take your business someplace honest instead!

I've bought several bikes and accessories from this shop over the years, and every experience has…read morebeen excellent. The staff is professional, knowledgeable, and genuinely courteous--they take the time to make sure you're getting exactly what you need. You can really tell it's a family-owned business that takes pride in their work and their customers. From sales to service, they've been reliable and honest every time. Highly recommend supporting this local bike shop!

Friendly and knowledgeable staff! Feel like they really care and listen. Small town feel, hometown…read moreshop! Proud to support local small businesses. ​

I simply can not say enough amazing things about Juiced Wheels and Arwyn. I actually went to…read moreJuiced Wheels because my research told me they were the best in the area. I had a bike in mind and knew they were an authorized dealer. When I went in I asked to see my selection and asked for their overall recommendations, Arwyn jumped in and persuaded me to purchase a euphree bike. He was so helpful and accommodating and I could not be more pleased with my bike. He sure does know his stuff. He took the time to show me every feature and I was completely satisfied with the purchase. I usually don't go over budget but he explained all the wonderful features and upgrades that it was a no-brainer. THANK YOU Arwyn!! You are amazing. I can't wait to go back and buy another bike for my husband.

With the typical e-bike costing $999 and up there was no way I wanted to buy one without being able…read moreto sit on it to see how it feels. Lucky for me I discovered Juiced Wheels. They have a huge selection of bikes in stock with a lot of brands to choose from. It's in French Town St Charles just north of old town. They're in a classic older commercial property which is set up perfectly for this business. The owners Brett and Mandy really know their products and I knew I made the right decision coming here. After test riding a half dozen bikes I picked the perfect one for me. I'm getting up there in age now and having an e-bike is the only way I can really enjoy riding a bike, I feel like a teenager again. With an excellent service department and a nice display of e-bike accessories I'm extremely pleased with my choice and I bet you'll be happy too. If you're just thinking about getting an e-bike, you'd be making a great choice if you stop in and check them out. Enjoy!

Unfortunately we came to the store to return a hood purchased less than 30 days ago. When arriving…read moreto the store my son stated he had a return the gentleman instantly said no. He never looked at the unworn item nor receipt which was present. He asked why and the gentleman stated because the top of the box was ripped. I instantly called the manager when my son arrived home. I explained what happened and the employee lied several times. He first said the item was unsellable and then he said he had no receipt. When I arrived back with him they saw zero issues and returned it. It's very inconvenient so have someone take almost an hour going back and forth to the store. I could assume why he was treated like that but without proof I'll keep it to the employee was very unprofessional. Do better !!!!! To much of our money is spent here for this type of behavior

Went to buy 2 pairs of Brooks tennis shoes asked for help the worker said we don't have them in…read morethat size. We had the size we needed in our hand just needed the other. He wouldn't even go look. Talked to manager and he was absolutely no help either. Definitely would not recommend this location.

I made a $1K deposit on two e-bikes in Oct 2025. Just found out the business has closed and is not…read moreresponding to messages. Legal action seems to be the next step.

My daughter's bike tire deflated unexpectedly after her bike had gotten a tune up from 40K cycles a…read moremonth ago. When my husband brought the tube in, they replaced the tube without question for free. They went above and beyond! They have great customer service, they have always been extremely accommodating and friendly. We have never had a bad experience at this store! The service after the sale is worth the price of these bikes!

I've been here a few times over the years because at one time it was the closest cycling shop to…read morehome. I recently stopped in for a self repair part and was reminded again why I usually drive to other shops. Staff seem uninterested you've stopped in and service seems perfunctory.

I went into this store and bought a bike, the manager/owner was the one who sold it to me. Guy…read morewasn't the most friendliest, but I didn't mind, I was stoked because of my new bike. To his credit he was knowledgeable, and somewhat informed me of what I was buying. However I snapped my crankshaft pedaling, not even three weeks after normal trail riding. I took it back in for the warranty, they were very busy on a Sunday. I waited for about 10-15 minutes, with my crankshaft in hand. I understand they were busy so I didn't mind the wait. Then the manger/owner, walks by me without acknowledging me or asking what was wrong, sees the crankshaft in my hand and says "your gonna have to leave that here" and walked away. I didn't even get a word in. I was stunned a little bit, less than 3 weeks ago he sold me a bike worth quite a lot of money. So I, left and went to Momentum on Mid Rivers, as soon as I walked in they greeted me and asked me how they could help. They explained everything to me and I dropped my bike off for them to work on. Mid Rivers now has a life long customer, I have gotten my friends into mtb and they shop at mid rivers. Moral of the story is, customer service is key.

Still being fairly new to the area, I have found this bike shop to be so helpful. Their group…read morerides are amazing as well with good groups and fair speeds. Highly recommend!

Knowledgeable sales staff, they took the time to custom fit every little thing when we went to pick…read moreup the bike.

Extremely poor service. I brought my bike in for a tune-up under my plan and they suggested I get…read morea new chain, which was fine. I picked the bike up and withing 25 miles the rear tire shredded on one side. I returned to the shop and was told this was just normal "wear and tear" and had nothing to do with the tune-up. I asked if an examination of the tires was nto something done in a tune-up, and they promptly told me that they have no way of knowing when a tire will shred or become unusable. The shredding was considered "a coincidence". I equate this to taking my car into the shop and know they will look at all the vital parts (tires included) and make recommendations on them. They seem to know what the remaining life span of a tire is I ended up having to buy a new tire and tube, which they would not even give me a discounted price on. They also mentioned that the tune-up plan I had purchased should have never been sold with the bike (not sure what that was all about...). I have been to many of the other bike shops in town and they are knowledgeable and thorough. These folks seem to be in it just for the money. Don't go here unless you really are in a bind. Go to a place where they know what they are talking about.

Very expensive, very bad at fixing bikes. I spent a lot of money for them to mess up my bike.read more