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    8 years ago

    Helpful 1
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    Circle K

    Circle K

    (4 reviews)

    My husband and I traveled to Columbus, Indiana on July 15th to pick up my mom and bring her back…read morehere for a vacation. When we walked in the store, it seemed to be pretty clean, but definitely was lacking help and the workers were moving in a snails pace. Everything seemed to be stocked pretty well, but it wasn't the things I just mentioned that I had an issue with. It was the fact that the right side of the door on the handle was sharp, to the point it sliced my husbands arm as he pushed against it with his arm to go outside. This wasn't in the corner or hinge if the door handle, this was ON the handle itself. Someone needs to look at this! It is definitely a safety issue that needs to be addressed, and why in earth is it like that???

    I recommend this store because I like Circle K in general. I like the music they play, I like the…read morelayout of the stores, I like their wonderful coffee set-up. And especially I like their front-line staff. All that was true in this store also. I had a terrific conversation with a tall, slender fortyish woman with long blonde hair, whose name I did not get. I had a totally charmed interaction with young Tricia, who had terrific customer service skills. I really enjoyed telling her that the radio stations that Circle K stores tend to use come from IHeart Radio, broadcasting from my long-standing town of Asheville North Carolina - and that, since my little service Chihuahua Panchita and I have been traveling for a year and a half in my camper van, I even one night camped in the big field out behind the iHeart station in Asheville. That was a lot of fun to talk about with her. The reason I gave the store only a three out of five was because of the store manager. I don't know what's going wrong in the Circle K system, but this is the second Circle K manager who seemed totally lacking in customer service skills. This guy, named Trent, was all business and totally devoid of charm. That was also the case with a guy name Aaron who was the manager of the Circle K store on Bardstown Road in Louisville Kentucky. I think Circle K needs to take a good, hard look at who they promote to management. When so many of the front-line staff are really super, they ought to be able to find managers who are both efficient and also gracious with customers. I bet that tall slender woman with the long blonde hair could be a great store manager. She had tremendous poise and self-confidence and I bet she would have the right blend of a efficiency and customer service chops.

    Ricker's - servicestations - Updated May 2026

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