Showed up at 810 on a Friday morning and the door was locked. Called to ask about their hours and…read moredespite every platform saying they open at 8am, the employee said 9 or 10 put me on hold and then sent me to voicemail. Please consider updating your hours

I went in two months ago, and picked out a light we wanted for the island of our new home. The…read moregentlemen stated the light would have to be ordered from California and he would call us back when he received more information about when we could expect it. Two weeks went by and I heard nothing, I called back and spoke with the same gentleman, he told me he ordered it and would call me back soon. A month went by and we moved in to the new home. I called and left a message 5 business days ago, and he never called me back. I understand we were ordering only two pendant lights for our island and perhaps that was small potatoes for him, but we had intention of buying more later. We tried to help the local shop and it seem he has no interest in getting back to me. I would not recommend this business.

Molly and Steve, I think you guys have a LONG way to go…read more These generic, copy paste responses go to further my frustration as we both know that nothing is really going to change. I listened to Steve when he called to discuss this with my husband and he sounded like THE ONLY reason he called was because of my YELP review (which he mentioned). With all of the dropped balls, lies and lack of professional follow up and lack of courtesy, one would think THAT would have generated a call from management, NOT my Yelp review. Your staff needs intense customer service training. Nobody knows what they are doing and no one cares either. We had planned on replacing all of our appliances and we will definitely go elsewhere for everything. You guys are NOT worth the headache. I don't know if it's Ferguson as a whole or just this location but this experience was HORRIBLE. I wish I had read the other reviews about this place PRIOR to walking in your doors because if I had this would never have happened. I would have gone to Lowe's or Costco from the jump.

bottom line, this company told me that with my 6 burner range i purchased from them that I NEED a…read moredowndraft. Nope! just padding their pockets, then just when you think you e paid for all your appliance, they hit you with another undisclosed bill demanding payment. Once the sale is complete you are on your own, they don't want to help you, the do not return calls, they either leave you on hold or they transfer you to a different team member to dodge concerns. and their after sales customer service is terrible ...... RUN away from Ferguson, you won't be disappointed you did

Very nice and professional. I needed and inspection after a power spike entered the house through…read morethe cable and fried some appliances. We were worried if it was safe. Luckily everything was fine. We learned some things like your electric system needs maintenance. Our panel is 40 years old and needs to be brought up to code.

My husband, Rick, called yesterday late afternoon, scheduled an appointment for today!! WOW!…read moreJake, who is super and professional, arrived on time. He found our problem and fixed it. I was expecting a high bill and was very surprised. Happy to pay this bill! If you are looking for a company that is helpful, courteous and professional - this is the best we have found! I thank them very much!

ABSOLUTE PROFESSIONALS!!!…read more I loved that they gave me a quote via Yelp. They were professional and respected our home. We got 2 plugs installed off of an existing plug and a light switch. The plug we routed off the light switch was a little more complicated because they needed to go up over build in and through a stud - not the best mud-job of the hole that had to be made but I'm still not mad. They were really great. The manager followed up with me directly to make sure his people were doing what they needed to & that we were satisfied. And to top it all their quote matched the final bill I received - winning!

Brand new to the area and needed and EV charger installed. Shane and his team were quick to respond…read more, scheduled and walk-through the following day. Provided and estimate within a couple of days . The estimate was reasonably priced . They took care of all the permitting process as well. Installed the next week and followed up with the state inspection a week later. Very professional throughout the entire process. Will use again for any electric needs.

I had the pleasure of working with Ken today on a lamp I needed repair work for. He is a true…read moreexpert at his craft! Ken knew right away what was going on with my lamp, and took his time making sure it was back in operational shape. Side note, it was great to just sit in the shop and look at all the beautiful antique lamps he has for sale. Highly recommend this shop for any/all of your lighting needs!

Ken is a master! Incredible knowledge and experience. He knew just how to help me with my early 60s…read morelamps. He was so responsive to me and my request for assistance. I'll definitely go back for help with my other lamps!

Techinican arrived on time. Excellent communication. Quick resolution. I would use this company…read moreagain and again!

Brooks Appliance quickly replaced a switch on our stove that had gone bad. Dan performed great work…read moreand was very professional. I hope that we don't need any appliances repaired in the near future, but if we do I know who we will call.

Arnas was professional, knowledgeable, and patient throughout the service visit. He took the time…read moreto diagnose the issues with our Control4 system rather than immediately recommending expensive replacements. He clearly explained what he was doing, answered our questions, and made sure we understood how the system worked before he left. We especially appreciated that he tried the least expensive solution first and only suggested additional hardware if it became necessary. He was courteous, respectful of our home, and communicated well throughout the process. If you're looking for a technician who is honest, thorough, and takes pride in his work, I would definitely recommend Arnas.

Excellent customer service and experience with Arnas. He was very friendly and professional. He…read morecompleted two wall mount TVs in less than an hour and they look great! Highly recommend!!

We had a lot of electrical work done at our home recently from installing a hard wired electrical…read morecar charging station, adding some circuits, adding outdoor motion lights, adding some plugs / circuits to switching out several fixtures for new ones. We also had them fix a botched plug from when we remodeled our kitchen & the contractor put in a plug & it never worked. Big Dogs fixed that contractors screw up. These guys were honest, respectful- wore shoe covers when going in/out of our home, arrived on time every time & did a wonderful job. Everything is working great & looks great. We highly recommend these guys if you value hard work with an emphasis on getting the job done right combined with reasonable rates! We will be using them next time we have electrical needs.

From the owner: We are a local, full-service electric company that can help you with everything from electrical…read morerepairs and remodels to panel upgrades, lighting installations, and rewiring solutions--with no job being too "ruff" for our electricians.