took my car there on a Monday for an oil leak and they estimated me $300 to fix it. so i called…read morethem on Thursday to see if there were any updates, they said "whoops we forgot your about car! we will have it done by lunch!" they called me two hours later claiming i needed a whole new radiator and it'd be an extra $400. i told them to go ahead ‍ next day i get it out the shop and they say "it'll still be smoking for a little bit, burning the stuff off." a few weeks later, it's still smoking and it is still losing oil! so i take it back and they call me later to say "theres actually a crack in your motor block. we can sell you a new motor yada yada..." you didn't notice the crack in my motor $700 ago?? anyway, i am NOT going to let them replace my motor, nor will i let them do anything for me again. they got an extra $120 out of us for a cleaning fee that day i took it back.

Great and quick service. Excellent. Staff was quick to diagnose and fix the problem on my vehicle.read more

A very welcomed change to the dealerships in this area. The facility is clean and they seem to be…read moreputting together a great team. The facilities are up to date and I'm very impressed with their inventory selection. I came here to get my Avalon serviced and they were very helpful and the prices for service are very fair, it was $24.95 for my 3 month oil change (using their online coupon). My car was in and out in about a half hour and there was a very nice waiting area, where I was able to charge my phone, get a free snack, and just relax. I have owned my own store and have been involved in the auto industry for over 15 years and I can say that I have great confidence in this dealership's future and would highly recommend it to anyone looking for a car.

Horrible dealership took advantage of my boyfriend with a ford used car!…read moreDon't buy used cars from Toyota

We had a flat tire. The AAA tow guy recommend Carroll's to have our tire repaired…read more Once at Carroll's we were greeted by two very nice gentleman. They showed us to the very comfortable waiting room, and one of the gentleman turned on the TV for the kids. The have cable, Netflix, and free WIFI while you wait. Took about 15 minutes for our tire to be fixed. No charge. He said it was part of the service and hoped someday we would come back for any of our automotive needs. He even checked our brakes. Yes, we will be back. Great service!

Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150…read morebucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.

Great service. Charles is always kind and helpful. The waiting area is clean. I am thankful they…read moreare here.

I had a frustrating experience with theTire Store Service Center on 155 in Palestine. On Friday, I…read morecalled ahead to ask if they could install two new tires and perform a four-wheel alignment. I was told they could do both, so I drove about 35 miles from Crockett. When I arrived, I was informed they could install the tires but could not do the alignment. I assumed something unexpected had happened, so I had the tires installed only, without getting the alignment. Before leaving, I specifically asked if I came back on Saturday whether they would be able to do the alignment. I was assured that they could. The next day, I drove another 35 miles back to Palestine, only to be told once again that they could not perform the alignment because no technician was available. That's two round trips and well over an hour and a half of driving based on information that turned out to be incorrect. The price on the tires was good, and I appreciate that. However, repeatedly being told a service was available when it wasn't wasted a significant amount of my time and fuel. Whether it was poor communication or poor scheduling, customers deserve accurate information before making the trip. Unfortunately, this experience left me very disappointed.

After months of looking, I saw the used truck I had been searching for on Autotrader. I contacted…read morethe dealer, negotiated the deal by phone, and three days later drove 2 hours to Cutshaw Chevrolet and closed the deal. My sales lady was the best! The owner himself finalized the paperwork with us. What a smooth and fast process. Everyone was easy to work with, no games or gimmacks, and very professional. We took the truck back two weeks later to get our plates and an owners manuel, and they re-aligned the truck, programmed our new remote and took care of several other small issues, and all at no charge to us. The service representative was the very accommodating. It couldn't have been easier or more satisfying. I've shopped and dealt with several other small town dealers, and Cutshaw tops them all in every department. My wife and I were very surprised and extremely pleased by the great customer service we got, not to mention a great quality used Certified GM truck at a very fair price. 5 stars across the board for Cutshaw Chevrolet!

Bought out Tahoe here and 10/10 recommend. We started the process online and finished in the…read moredealership. We explained that our schedule was a bit full and we really couldn't be in the dealership all day. We were assured we would not be and we were not. Not only was it a great experience on mine. It was also a great experience in the dealership. There was clear communication with no hidden agendas and we agreed to the price online and it did not change when we got there. We will definitely be doing more business with them as well as having our vehicle serviced there when it is time.

Great staff. Pricing was excellent. I had a great experience with tire, wheel and suspension work.read more

Palestine Tire Center saved our bacon! We had a blow out three hours from home. Called and they…read morehad a tire in stock and ready to install as soon as we arrived. Very helpful staff from beginning to end. Even gave us some local restaurant and coffee suggestions. Very grateful!

5-star service! We had an unexpected need for an auto mechanic shop and they stepped right up to…read morehelp, with refreshingly affordable pricing! Good people, can't thank them enough.

Wonderful owners that know a lot about vehicles and are very helpful. Not your typical rip-off…read moremechanic, they are fairly priced and do good work.

I had my truck into J&B for some repairs Brian took great care in making sure all repairs were done…read morecorrect and now my truck is running better than ever I highly recommend this shop I have used several times without being disappointed!