Great customer service and honest mechanics. Great pricing, quality work and great local mechanics…read moreto work on your vehicles. Keep up the great work!!!

Second car taken there for extensive overhaul. These people are wonderful…read more Kept me informed, stayed inside the estimate, very friendly. Called about any required changes. I'm 75 years old and have worked on cars and boats. Build 1000hp race engines. Rebuild, restored cars and motorcycles. Most of my life. They know their stuff. Take your car or truck there.

They did a great job I had a screw in my tire and they got me in and out within 10 minsread more

they lied about what was wrong with my vehicle and what repairs they performed…read more they charged a lot of money and wasted a lot of time.

Sometime between 2017 to 2019, I had my car towed to this store and received help from Bobby…read moreBateman. He and his staff were so kind, friendly, helpful and comforting :). Even though my car engine broke and was beyond repair (it was over 10 years old), he allowed me to park my car in his lot for several days until the insurance could arrive to tow it away. I hope more people will come to their shop because they gave me hope when I had none :).

Chris, Bert, and Tony are some great guys! Their standards for excellent customer service are…read morehigher than most, and they never seem to disappoint. Be sure to make an appointment, as they're pretty busy; or call in and ask about same day availability.

Great staff. Pricing was excellent. I had a great experience with tire, wheel and suspension work.read more

Palestine Tire Center saved our bacon! We had a blow out three hours from home. Called and they…read morehad a tire in stock and ready to install as soon as we arrived. Very helpful staff from beginning to end. Even gave us some local restaurant and coffee suggestions. Very grateful!

took my car there on a Monday for an oil leak and they estimated me $300 to fix it. so i called…read morethem on Thursday to see if there were any updates, they said "whoops we forgot your about car! we will have it done by lunch!" they called me two hours later claiming i needed a whole new radiator and it'd be an extra $400. i told them to go ahead ‍ next day i get it out the shop and they say "it'll still be smoking for a little bit, burning the stuff off." a few weeks later, it's still smoking and it is still losing oil! so i take it back and they call me later to say "theres actually a crack in your motor block. we can sell you a new motor yada yada..." you didn't notice the crack in my motor $700 ago?? anyway, i am NOT going to let them replace my motor, nor will i let them do anything for me again. they got an extra $120 out of us for a cleaning fee that day i took it back.

Great and quick service. Excellent. Staff was quick to diagnose and fix the problem on my vehicle.read more

For almost two years I've been shopping for a new (to me) car. I knew what I wanted... the year,…read moremake, model, and options. The problem was there wasn't a ton of these cars around the US, and the ones I did find either weren't in great condition or had a high sticker price. When I came across a vehicle that fit my requirements at Lade Ford, I gave them a call. I ended up speaking to Dan Lade, the owner of the dealership, and he was super helpful getting me photos and details of the car. I saw great reviews from the dealership so I bought the car sight unseen. Hitched a ride from Austin to Frankston to pick it up and met the man in person. He was as nice as he was on the phone, and the car was in better condition than I could have imagined. I got a great deal and a month later I couldn't be happier with the car and how Dan handled everything. I've bought many cars for my business over the years and this was by far one of the best buying experiences I've ever had.

Went to laid Ford for a transmission flush in my truck. Seem like I spent the entire day there. So…read morethey're not very fast. Also requested they check the programming on the transmission. They told me that the transmission was fine and they had reset it. They also told me that there was no updates for the programming of the transmission. There is an update for the transmission and it is has not been updated and I need to get it updated but I am not going back there. Who knows how long that would take.

Great hometown service with guys that get the customer the rite price and service.more than just a…read moretire center

Had a sudden flat tire while driving to Houston. Just so happen to be able to make it here. They…read moreimmediately assessed the situation and fixed my tire and less than thirty minutes. Was very fairly priced and extremely friendly! I wish they were closer and they would be my go to tire shop. Everyone spoke and the town "lugnut", lol. I believe that was the dogs name that was rolling around. I wish I knew the kids name that helped me but he was great, too. Great experience all the way around!!!

I called them on a Friday afternoon because my car wouldnt start. I asked the driver to try and…read morejump it off to see if it was the battery.He couldn't even find the battery, told me it was something g else and all he could do was tow . The mechanic couldnt look at it until Monday so I had to get a rental for 3 days. Turned out it just needed a jump. Just pathletic.

Our tow truck driver did a good job. Management and dispatch did NOT do a good job. They misled us…read morein to believing that our tow would be completely covered by our Triple AAA membership. It was a mistake on their part and they would NOT take ANY financial responsibility for their mistake (other than "internally handling it") ...even though we gave them the opportunity to do so. I do not recommend using this company as they do not treat their customers with respect.