I called them on a Friday afternoon because my car wouldnt start. I asked the driver to try and…read morejump it off to see if it was the battery.He couldn't even find the battery, told me it was something g else and all he could do was tow . The mechanic couldnt look at it until Monday so I had to get a rental for 3 days. Turned out it just needed a jump. Just pathletic.

Our tow truck driver did a good job. Management and dispatch did NOT do a good job. They misled us…read morein to believing that our tow would be completely covered by our Triple AAA membership. It was a mistake on their part and they would NOT take ANY financial responsibility for their mistake (other than "internally handling it") ...even though we gave them the opportunity to do so. I do not recommend using this company as they do not treat their customers with respect.

They did a great job I had a screw in my tire and they got me in and out within 10 minsread more

they lied about what was wrong with my vehicle and what repairs they performed…read more they charged a lot of money and wasted a lot of time.

While driving near Palestine, pulling our 30-foot trailer and golf cart with my wife and our three…read moreyoung grandsons, we had a truck tire blow out. With temperatures around 100 degrees and being nearly 77 years old, this wasn't the situation we wanted to be in. We called Ferrell's Wrecker Service, and they exceeded our expectations. They arrived in less than 10 minutes and had the damaged tire removed and the spare installed just as quickly. Their team was fast, professional, courteous, and genuinely caring. They turned what could have been a very stressful experience into a manageable one, and we are incredibly grateful. I highly recommend Ferrell's Wrecker Service to anyone who needs roadside assistance or any of the other services they provide. Thank you for taking such good care of our family. More importantly, you gave our grandsons a firsthand example of how kindness, professionalism, and outstanding customer service can truly make a difference.

Highly recommend this tow company. Very nice people quick response time on the tow and just good…read morevibe people. Will use them again if I ever need a tow again thank you Ferrell wrecker service for the amazing customer service

I recently took my car to Teo Gama Paint & Body for repairs. They did a wonderful job. I am very…read morepleased with the outcome. Danaly who manages the office went way above and beyond to help me with the insurance . I highly recommend them. Great customer service and great job. Many thanks to the team members !

I left my vehicle to be looked at for a leak, I informed I would want to know what is causing my…read morecar to leak water. Was told I would receive a call back with what was found. I never received a call back, call was in shop from 8am-2pm and received a call informing car is ready for pick up and has been fixed. I never asked for my car to be worked on as to why I had ask for a call to be made to me first so I atleast have a quote of what I'll be charged for repair. Instead I was hit with a price that is not fair as there was no parts being changed on my vehicle. According to the mechanic he cleaned a pipe that was clogged and that was it. Im being charged $180 with no advice upfront before hand. Very unprofessional and also mechanic decided to hang up the call when I was questioning why the charge is so high. Will never do business here again and will make sure I let my friends and family know.

Honest people. Great customer service, quality work, and quick turn around time. If they can't get…read moreto you they will communicate details. As a single woman I never leave feeling like I got cheated or taken advantage of. They have been servicing my family for years whether they know it or not. Thanks for your great service to our community JR!! To God Be All The Glory!!

JR Muffler and Brake took wonderful care of us during a vehicle inspection with a car we recently…read morepurchased. Amazing service, friendly folks, and we were in and out quickly to all go about the rest of our days. Pricing is responsible and they are honest. I know, right?! If you need to stop for a tune up, look no further.

JD was very knowledgeable and honest about repairs needed. Communicated with me well and even…read moreenlightened me on an extended warranty I had on specific part that he could have very well charged me for. Definitely recommend!

Scheduling was very simple, he was on time with service and very thorough in explaining everything…read moreto me. Plan to definitely use going forward.

took my car there on a Monday for an oil leak and they estimated me $300 to fix it. so i called…read morethem on Thursday to see if there were any updates, they said "whoops we forgot your about car! we will have it done by lunch!" they called me two hours later claiming i needed a whole new radiator and it'd be an extra $400. i told them to go ahead ‍ next day i get it out the shop and they say "it'll still be smoking for a little bit, burning the stuff off." a few weeks later, it's still smoking and it is still losing oil! so i take it back and they call me later to say "theres actually a crack in your motor block. we can sell you a new motor yada yada..." you didn't notice the crack in my motor $700 ago?? anyway, i am NOT going to let them replace my motor, nor will i let them do anything for me again. they got an extra $120 out of us for a cleaning fee that day i took it back.

Great and quick service. Excellent. Staff was quick to diagnose and fix the problem on my vehicle.read more

I have been going to this shop for about a year now. The guys are friendly and always willing to…read moremake a deal. I have never left this shop unhappy. It's always with a wave and a "See ya next time."