I've never had a bad experience inside a Rick Owens store, and the Wynwood location maintains the streak. Though they were unmasked, the staff kept some COVID protocols in place, limiting it to five shoppers total, which I appreciated for both the safety and the more personal service it afforded.
Reggie walked me through the remaining spring items on sale and the new fall deliveries. After I told him what I was looking for, he pointed out what I was probably most interested in and helped me figure out which fabrics/sizes would work. On top of that, he even dug through backstock to show me additional pieces, and while I didn't take any of them, it was an extremely kind and attentive gesture.
I left with a lovely Outershirt I had been coveting since I spotted the Dust Plaid colorway and finally added a Dylan Tee to my list of essentials. Don't tell my husband, but if we're ever back in Miami, I will probably do a lot more damage on my next visit, especially since their tax rate is so much lower than San Francisco's.
And for other shoppers who have had a bad experience with communicating, EVERY single email from the Rick team is in all caps; it's just how they write, and I'm sure Rick would approve of the consistency. read more