Very thorough and knowledgeable. I'm new to the area and was very pleased to find a shop of…read morelike-minded individuals that aren't scared to work on a modified car. Got my lowered Mercedes all fixed up and diagnosed things properly.

Mike was great and came in to replace our bmw battery…read more Already referred Apex to someone and

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!

Very selective in repair projects. Seems to only be interested in easy jobs that require minimal…read moreeffort.

Jody is a knowledgeable mechanic and a truly great person. Not only has he worked on my 1967 Ford,…read morehe has advised me through phone calls about continued maintenance. His work is done timely and honestly. I can't imagine taking my vehicles anywhere else.

I have an older vehicle and my radio install turned out to be really complex. Christian and his…read moreteam figured it out and I have incredible sound from my new radio and amplifier. These are good people. Go there. You can trust them to do right.

Austin does great work and very technical. Danny is…read moreexceptionally detailed and communicative providing quotes and very accommodating with scheduling.

I'm extremely disappointed with the quality of work performed here…read more I paid for an emergency/parking brake repair, but when I recently used it on a hill and placed the truck in neutral, it immediately rolled backward -- the brake provides no holding force at all. This is a serious safety issue. I was also charged for a fuel pump replacement to fix a long startup issue. The problem was never resolved, and upon inspection, it does not appear that the fuel pump was replaced at all. I spent a significant amount of money trusting this shop to perform the repairs they invoiced. Unfortunately, the work either was not done correctly or not done at all. I would strongly recommend getting second opinions and verifying any work done here.

We gave Joel's a try a couple of years ago based on good reviews here. They have proven to be the…read moremost honest and best auto shop I've dealt with keeping our 99 Buick LeSabre in good working order. and repair. They are fair priced, efficient, and won't push work that is not needed. Joel's Automotive, and Rick and the team will take very good care of you and your vehicle !!

He fixed my car when it had serious suspension issues. And it's was a doozy. Later (about 3 or 4…read moremonths) when I heard knocking sounds in the rear I took it back in and he said it was one of the new shocks had went bad and repaired it at no charge. He guarantee's his work. He put some parts I'd found but told me he could not guarantee those. Fair enough. Saved me money. I'd recommend his business to anyone. Very reasonably priced. Nice waiting area too. Sincerely, Tennessee Honey

Always honest and incredibly friendly and kind!!! My husband and I will always take our cars here…read morefor service!!

Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

Had my brakes done over a years ago with Dan's rotors and…read morepads . My wife drove the Car a few times a week . Rotors warp they said it only had a 12 month warranty on it we were over 7 months over . But they wanted to charge full price and if it wasn't it was a few hundred more then any other shop around Whitehouse. I don't know what happened to them. But I'm not going there again.

I thought I was having some power steering problems when I took my car in, but the place where I…read moregot my oil changes and tire rotations said it was the transmission. Automotive Solutions not only confirmed my suspicion of the problem but worked out a service plan to allow me to spread the work (and the payment) over time. I definitely will return for future work as needed. Thanks to everyone at Automotive Solutions. A great value and awesome job.

My Wife's 2020 Tahoe needed a new transmission. I had never been to Automotive Solutions, but I…read morewanted to use a local small business rather than a dealership. The entire crew is knowledgeable, friendly, professional, and above all they are so honest. Getting a new transmission is a big repair and comes with a hefty bill. They worked with our extended warranty company to get most of the costs covered. That was not an easy process and was very time-consuming for Automotive Solutions but they were as much tenacious as they were patient in getting the claim resolved. Our vehicle rides better now than it ever has before and we couldn't be happier. We will be back to Automotive Solutions for all of our automotive repair needs and we will recommend them to everyone we know. Thank you, Jeremy and Crew!